Job summary
The Business Development Manager is a valued member of the senior leadership team, contributing towards the strategic growth and development of services within the organisation. Working closely with colleagues you will have the exciting prospect of developing services in line with the needs of carers in a manner that can be sustained and is impact focused.
If you are keen to work in a vibrant and forward-thinking organisation and our mission is one you believe in then this may be the role for you.
We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received.
Main duties of the job
The role oversees several functions of the charity: fundraising, marketing, digital services, training and community engagement.
Utilising your team, you will:
- Increase awareness of the charity and of carers through effective marketing campaigns
- Ensure communications with carers are effective, efficient and impactful
- Engage supporters, volunteers and the wider community with our mission
- Support the team to have adequate resources to deliver the services that are needed
- Turn ideas into proposals that are in line with the organisations strategic vision
- Foster a Digital First approach across the organisation
Within this role you will have the opportunity to shape our development during a transformational period of the charity's history.
About us
We are a strong and well-respected local charity with an ambitious plan to expand so that we can do more for carers. Our staff are our most precious resource who make a difference in carers lives, whether they support someone caring for another adult in the family, a parent caring for a child with additional needs or a child who has caring responsibilities.
Carers in Bedfordshire's mission is to give carers access to the knowledge, skills and support that enables them to remain in a caring role for as long as they choose.
We offer flexible working in a supportive, friendly working environment.
As an employer, we know that family and life outside work is important and we are as flexible as we can to support all aspects of our staffs wellbeing.
- Permanent contract- 25-35 hours/week (part-time or full-time)
- A generous holiday allowance of 35 days/year (includes Bank Holidays) (pro rata for part time)
- Employee Pension Scheme
- Employee health assistance and cash back programme to support employees and help maintain their mental and physical wellbeing
Job description
Job responsibilities
Job Purpose:
- To
grow the organisations income to meet the growing need and increased costs of
service delivery
- To
deliver effective operational leadership of the business and central services
functions of Carers in Bedfordshire, including finance, IT, digital services,
fundraising, governance, marketing and facilities.
- Identify
and deliver plans to ensure the finance and support service functions within
CIB are effective, and deliver best value, in facilitating the charity to
achieve its objectives.
- The post holder will work with the
Chief Executive, Operations Manager and Finance and Central Services Manager to
ensure services are able to grow both in line with demand and in line with our
vision.
Job
Context:Founded
in 2004, Carers in Bedfordshire has experienced a meteoric rise from a peer
support group to an organisation that supports over 8,000 unpaid carers across
Bedfordshire. Our dedicated staff team and army of volunteers are key to our
success but with an estimated 40,000 unpaid carers in Bedfordshire the need to
grow remains ever present.
Reports
to: Chief Executive Officer
Accountable
to: Board of Directors
Salary:£35K - £40K (full time equivalent dependent on experience)
Hours: 25 - 35 hours per week; some weekend and/or evening work may be required
Other
conditions:
- Permanent contract
- Flexible working patterns
- Annual Leave
entitlement of 35 days FTE per year (includes Bank Holidays) - pro rata for part time hours
- Employee
Pension Scheme
- Employee health assistance benefit package
Location:Carers in Bedfordshire's Bedford
Office, Suite D1, Emerald Court, Pilgrim Centre, Brickhill Drive, Bedford MK41
7PZZ with remote working available.
The role may require occasional working at Carers in
Bedfordshire's other locations and attendance at other venues.
You may work some hours from home on a regular basis, by
agreement.
Duties
and responsibilities:
Business planning and improvement
- Work across all departments to develop plans and
strategies to ensure functions are cost effective, forward thinking and achieve
organisational objectives
- Identify and oversee the delivery of
cross-organisational strategies, programmes and projects to improve service
quality and/or efficiency
- Develop medium- and long-term plans as required
to maintain and sustain services including through funding transitions and/or
to address unmet need
Fundraising and Marketing
- Develop and maintain a relevant income
and marketing strategy that will maximise and utilise the charities exceptional
local reputation to deliver organisational objectives
- Oversee CiBs fundraising activities
to ensure meet or exceed fundraising targets and maintain positive
relationships with funders
- Monitor income and effectiveness of
fundraising campaigns, producing accurate financial information and keep
appropriate funding records for auditing purposes
- Monitor effectiveness of marketing
campaigns, producing accurate engagement information
Income
generation
- Lead the fundraising team to deliver
income in line with income generation targets and meet reporting requirements
- Develop and manage short term
contracts with statutory bodies
- Monitor income and effectiveness of
fundraising campaigns, producing accurate financial information and keep
appropriate funding records for auditing purposes
- Lead or support bid, tender and
business case writing
Digital
- Oversee CiBs digital services, IT
infrastructure and systems ensuring they meet the current and future needs of
the organisation
- Manage, review and monitor outsourced
contracts and agreements
- Ensure appropriate security of data,
premises and other CIB property and/or assets
Relationship
Management
- Develop and maintain proactive,
collaborative and effective relationships with CIB staff and volunteers
- Develop and maintain proactive,
collaborative and effective strategic relationships with commissioners,
contract managers, partners and funders to maximise the charitys influence and
ability to deliver quality services
Other responsibilities
- Ensure personal information is collected, stored, and managed
appropriately ensuring confidentiality of information as appropriate, including
compliance with Data Protection legislation and guidelines
- To contribute to organisational effectiveness through positive
team-working and upholding Carers in Bedfordshires values
- Monitor and maintain a safe and secure working environment at
all times
- Adhere to Carers in Bedfordshires standards, policies and
procedures, including on Health and Safety, Data Protection, Confidentiality
and other policies
- Participate in training and other organisational briefings and
activities and maintain an up to date knowledge of carers needs and Carers in
Bedfordshires services
- Attend regular supervision sessions and staff/team meetings
- Undertake such personal learning and development as may be
required to keep up to date and fulfil professional requirements
- Have a collaborative and flexible approach to work
- Promote equality of opportunity and anti-discriminatory practice
- Some evening and weekend working is expected as part of your
normal designated hours, and occasional nights away from home may be required
Additional
Duties:
This job description is
not exhaustive and serves to highlight the main requirements of the post
holder. It is the very nature of the work that tasks and responsibilities are,
in many circumstances, unpredictable and varied. All employees are therefore
required to work in a flexible way when the occasion arises, so that tasks
which are not specifically covered by your job description are undertaken.
These additional duties will normally be to cover unforeseen circumstances or
changes in work and will usually be compatible with your regular type of work.
Responsibility:
You
will be responsible to the Chief Executive Officer and, ultimately, to the
Board of Directors.
Job description
Job responsibilities
Job Purpose:
- To
grow the organisations income to meet the growing need and increased costs of
service delivery
- To
deliver effective operational leadership of the business and central services
functions of Carers in Bedfordshire, including finance, IT, digital services,
fundraising, governance, marketing and facilities.
- Identify
and deliver plans to ensure the finance and support service functions within
CIB are effective, and deliver best value, in facilitating the charity to
achieve its objectives.
- The post holder will work with the
Chief Executive, Operations Manager and Finance and Central Services Manager to
ensure services are able to grow both in line with demand and in line with our
vision.
Job
Context:Founded
in 2004, Carers in Bedfordshire has experienced a meteoric rise from a peer
support group to an organisation that supports over 8,000 unpaid carers across
Bedfordshire. Our dedicated staff team and army of volunteers are key to our
success but with an estimated 40,000 unpaid carers in Bedfordshire the need to
grow remains ever present.
Reports
to: Chief Executive Officer
Accountable
to: Board of Directors
Salary:£35K - £40K (full time equivalent dependent on experience)
Hours: 25 - 35 hours per week; some weekend and/or evening work may be required
Other
conditions:
- Permanent contract
- Flexible working patterns
- Annual Leave
entitlement of 35 days FTE per year (includes Bank Holidays) - pro rata for part time hours
- Employee
Pension Scheme
- Employee health assistance benefit package
Location:Carers in Bedfordshire's Bedford
Office, Suite D1, Emerald Court, Pilgrim Centre, Brickhill Drive, Bedford MK41
7PZZ with remote working available.
The role may require occasional working at Carers in
Bedfordshire's other locations and attendance at other venues.
You may work some hours from home on a regular basis, by
agreement.
Duties
and responsibilities:
Business planning and improvement
- Work across all departments to develop plans and
strategies to ensure functions are cost effective, forward thinking and achieve
organisational objectives
- Identify and oversee the delivery of
cross-organisational strategies, programmes and projects to improve service
quality and/or efficiency
- Develop medium- and long-term plans as required
to maintain and sustain services including through funding transitions and/or
to address unmet need
Fundraising and Marketing
- Develop and maintain a relevant income
and marketing strategy that will maximise and utilise the charities exceptional
local reputation to deliver organisational objectives
- Oversee CiBs fundraising activities
to ensure meet or exceed fundraising targets and maintain positive
relationships with funders
- Monitor income and effectiveness of
fundraising campaigns, producing accurate financial information and keep
appropriate funding records for auditing purposes
- Monitor effectiveness of marketing
campaigns, producing accurate engagement information
Income
generation
- Lead the fundraising team to deliver
income in line with income generation targets and meet reporting requirements
- Develop and manage short term
contracts with statutory bodies
- Monitor income and effectiveness of
fundraising campaigns, producing accurate financial information and keep
appropriate funding records for auditing purposes
- Lead or support bid, tender and
business case writing
Digital
- Oversee CiBs digital services, IT
infrastructure and systems ensuring they meet the current and future needs of
the organisation
- Manage, review and monitor outsourced
contracts and agreements
- Ensure appropriate security of data,
premises and other CIB property and/or assets
Relationship
Management
- Develop and maintain proactive,
collaborative and effective relationships with CIB staff and volunteers
- Develop and maintain proactive,
collaborative and effective strategic relationships with commissioners,
contract managers, partners and funders to maximise the charitys influence and
ability to deliver quality services
Other responsibilities
- Ensure personal information is collected, stored, and managed
appropriately ensuring confidentiality of information as appropriate, including
compliance with Data Protection legislation and guidelines
- To contribute to organisational effectiveness through positive
team-working and upholding Carers in Bedfordshires values
- Monitor and maintain a safe and secure working environment at
all times
- Adhere to Carers in Bedfordshires standards, policies and
procedures, including on Health and Safety, Data Protection, Confidentiality
and other policies
- Participate in training and other organisational briefings and
activities and maintain an up to date knowledge of carers needs and Carers in
Bedfordshires services
- Attend regular supervision sessions and staff/team meetings
- Undertake such personal learning and development as may be
required to keep up to date and fulfil professional requirements
- Have a collaborative and flexible approach to work
- Promote equality of opportunity and anti-discriminatory practice
- Some evening and weekend working is expected as part of your
normal designated hours, and occasional nights away from home may be required
Additional
Duties:
This job description is
not exhaustive and serves to highlight the main requirements of the post
holder. It is the very nature of the work that tasks and responsibilities are,
in many circumstances, unpredictable and varied. All employees are therefore
required to work in a flexible way when the occasion arises, so that tasks
which are not specifically covered by your job description are undertaken.
These additional duties will normally be to cover unforeseen circumstances or
changes in work and will usually be compatible with your regular type of work.
Responsibility:
You
will be responsible to the Chief Executive Officer and, ultimately, to the
Board of Directors.
Person Specification
Experience
Essential
- Experience of leading and managing a diverse team of staff
- Demonstrable experience of overseeing multiple business functions
- A good knowledge of income generation and business development
- Considerable ability to think strategically and apply financial rigour
- Understanding of financial risk management and business planning
- Understanding of and sensitivity to the needs and difficulties faced by carers, and families affected by a caring role
Desirable
- Awareness/understanding of the not-for-profit sector and the challenges it faces
- Experience working with a Board of Trustees/Directors
- Full understanding of Data Protection legislation and good practice and data security issues relevant to the post
Qualifications
Essential
- Educated to Degree Level or equivalent, or equivalent professional experience
- Evidence of continuous professional development
Desirable
- Management qualification fitting for a role of this level
Skills, Abilities and Qualities
Essential
- Excellent oral and written communication skills to engage a variety of audiences
- Excellent interpersonal skills, ability to motivate staff and volunteers to build a professional and efficient support team
- Effective influencing skills to gain commitment, confidence and compliance
- Digitally competent and a natural tendency to take a digital first approach
- Aptitude in anticipating and finding creative, efficient solutions to complex problems
- Team leadership skills, including the ability to coach, delegate, motivate, develop and/or direct as appropriate
- Willingness to adapt practice continually in response to experience
- The ability to turn strategic goals into operational objectives
Desirable
- Full clean driving licence and access to a car with business insurance
- The ability to recognise, anticipate and eliminate, or mitigate, business risk
Person Specification
Experience
Essential
- Experience of leading and managing a diverse team of staff
- Demonstrable experience of overseeing multiple business functions
- A good knowledge of income generation and business development
- Considerable ability to think strategically and apply financial rigour
- Understanding of financial risk management and business planning
- Understanding of and sensitivity to the needs and difficulties faced by carers, and families affected by a caring role
Desirable
- Awareness/understanding of the not-for-profit sector and the challenges it faces
- Experience working with a Board of Trustees/Directors
- Full understanding of Data Protection legislation and good practice and data security issues relevant to the post
Qualifications
Essential
- Educated to Degree Level or equivalent, or equivalent professional experience
- Evidence of continuous professional development
Desirable
- Management qualification fitting for a role of this level
Skills, Abilities and Qualities
Essential
- Excellent oral and written communication skills to engage a variety of audiences
- Excellent interpersonal skills, ability to motivate staff and volunteers to build a professional and efficient support team
- Effective influencing skills to gain commitment, confidence and compliance
- Digitally competent and a natural tendency to take a digital first approach
- Aptitude in anticipating and finding creative, efficient solutions to complex problems
- Team leadership skills, including the ability to coach, delegate, motivate, develop and/or direct as appropriate
- Willingness to adapt practice continually in response to experience
- The ability to turn strategic goals into operational objectives
Desirable
- Full clean driving licence and access to a car with business insurance
- The ability to recognise, anticipate and eliminate, or mitigate, business risk
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
