Bank Domestic Assistant

Job description

Job responsibilities

JOB DESCRIPTION - DOMESTIC ASSISTANT

REPORTS TO - CATERING & DOMESTIC TEAM LEADER

ACCOUNTABLE TO - ASSOCIATE DIRECTOR OF

SUSTAINABLE ESTATES

Job Summary

To carry out cleaning duties throughout the Hospice and associated buildings, ensuring our high standards of hygiene and cleanliness are maintained. Responsible for maintaining a high level of infection control throughout.

Safeguarding Responsibilites

Demonstrate a commitment to keeping adults and young people safe

Report any disclosure made to you to the appropriate person

Report any safeguarding concerns in the workplace to the appropriate person

Maintain an awareness of the Hospices policies in relation to safeguarding

Key Responsibilities

To clean and maintain to a high standard patient, staff, clinical, communal and service areas, as per cleaning schedules and regimes. Following written cleaning instructions.

Following infection control guidelines and leading the Hospice to provide exceptional infection control at all times.

Responsible for stocking and cleaning of cleaning trollies, replenishment of cleaning items and consumables.

Weekly Stock Management

To put cleaning deliveries away and restock cleaning cupboards

Collect, wash & dry the laundry and return to the relevant department. Maintaining the laundry room, ensuring it does not become cluttered and overfull.

Responsible for restocking of PPE requirements throughout the Hospice, maintain the PPE store so it is a safe and tidy working space.

To empty litter bins in scheduled areas, remove all domestic and clinical waste from building to rubbish compound daily, labelling and auditing as appropriate.

Monitor waste disposal services, reporting any concerns to the Catering & Domestic Team Leader.

To carry out in-depth cleaning as described in the cleaning schedule.

To set up meeting rooms as and when required.

Ensure outside walkways remain clear and free of debris

Tackle heavy duty jobs upon request.

To carry out minor repairs

Responsible for security including unlocking and locking the whole hospice at the start of duty and prior to going off duty and setting relevant intruder alarms if required.

To report any faults to Maintenance Department, using the helpdesk or emergency call out as appropriate.

To report near misses and incidents, using the SHE portal

To keep entrances clean, inside and out, as per cleaning schedule.

To check and clean fridges weekly, as per cleaning schedule.

Undertake training as and when required.

Correct use of cleaning chemicals following and maintain to COSHH regulations at all times

Carrying out porting duties as and when required, for example hospitals runs, blood collections and controlled drug collections.

Coordinate with Senior Domestic Assistant / Catering & Domestic Team Leader regarding daily cleaning requirements & prioritise daily workload.

To work additional hours when necessary and to provide cover for annual leave and sickness

When working in IPU to liaise with the shift coordinator regarding IPU requirements.

To work in other areas of the Hospice as required.

Personnel Responsibilities

To recognise indications of staff stress and to facilitate staff support.

To participate in the induction of all new staff as required.

To recognise the value of volunteer contribution and play an active part in their support & development where appropriate.

Educational Responsibilities

To participate in the Hospice education programme.

To give feedback from attended education programmes/study days.

Personal Responsibilities

To devise with the Catering & Domestic Team Leader a personal development plan in line with the Hospice objectives and personal needs.

To maintain and increase personal professional skills.

Organisational Responsibilities

To work at all times within the policies of the Hospice and act within Care Standards at all times.

To uphold the hospice and individual teams values at all times.

To ensure effective use of resources.

To respect at all times the confidentiality of information covering patients, staff and volunteers.

To play an active part in the development and maintenance of good relationships with all who have business with the Hospice.

To promote the Hospice philosophy of care towards patients, relatives and visitors.

Because of the special nature of the Hospice and its work, the post holder may on occasion be asked to undertake other duties to help maintain our high standard of care.

THIS JOB DESCRIPTION IS NOT NECESSARILY EXHAUSTIVE AND MAY BE SUBJECT TO REVIEW BY THE LINE MANAGER IN CONJUNCTION WITH THE POSTHOLDER.

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent, alternatively have proven work experience with transferable skills
• A valid driving licence

Desirable

• Certificates in Health & Safety
• First Aid

Specific Skills

Essential

• Ability to communicate well with people on routine and operational matters
• Ability to prepare, operate and maintain products and equipment required for the role
• Be able to follow agreed procedures and schedules to a high standard and in a timely manner

Personal Qualities

Essential

• Ability to understand and comply with Health & Safety policy and legislation
• Customer focus - need for high standards of service to patients, staff and visitors
• Security and safety conscious requirement to be observant and aware of potential hazards
• Co-operative, friendly attitude and flexible/positive work ethic

Experience

Essential

• Experience working in cleaning/domestic role
• COSHH awareness

Desirable

• Experience of working in a healthcare environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Elizabeth Hospice

Address

565 Foxhall Road

Ipswich

Suffolk

IP3 8LX

Employer's website

https://www.stelizabethhospice.org.uk/ (Opens in a new tab)