St Andrews Hospice

Bereavement Support Caseworker

The closing date is 15 July 2025

Job summary

Are you someone who is passionate about providing excellent support to children and adults who have been bereaved? If so, then working at St Andrews will give you the chance to do just that. We offer a warm, friendly, and nurturing environment where our children, young people, families, and workforce are at the heart of everything we do, in striving to make each day enjoyable for everyone.

Main duties of the job

Our Bereavement Service provides specialist and therapeutic support and counselling to children, young people and adults, who have been bereaved through a death by any means, using individual, group and family techniques as appropriate. This service is continually growing and trying innovative ways to meet the needs of a diverse group of individuals.

As a Bereavement Support Caseworker, you will support the development and delivery of both adult and childrens/young peoples group work, drop-in sessions and coffee mornings across the locality as well as holding a small individual caseload.

You will be qualified to a minimum of level 3 counselling and have knowledge and skills in bereavement support or lived experience.

About us

We want people to know that the Hospice is not a sad place, and our Hospice does not necessarily mean the end, it can mean healing and support and it can mean laughter, joy, making the most out of the time people have left. Having a role whereby you play a key part in providing and this, so you and the team can give the best possible care to our patients and their families, really puts this role at the heart of the Hospice.

As the Bereavement Services Manager, I look forward to working with our new Bereavement Support Caseworker in developing bereavement support across North East Lincolnshire using innovative and creative ways. Brionnie Patten, St Andrews Hospice.

Benefits:

Competitive salary

Paid Professional Registrations.

Bridge Tolls paid.

Contributory pension scheme.

Access to excellent staff benefits.

Long Service Reward Scheme.

Excellent annual leave.

Employee Assistance Programme.

Life Insurance x 3 salary.

Occupational Schemes.

Flexible working.

Revalidation & Excellent CPD

Details

Date posted

30 June 2025

Pay scheme

Other

Salary

£26,808 to £29,418 a year Salary based on 37.5 hours

Contract

Permanent

Working pattern

Part-time

Reference number

B0286-25-0010

Job locations

Peaks Lane

Grimsby

DN32 9RP


Job description

Job responsibilities

The Bereavement Caseworker will provide therapeutic bereavement support for children, young people and adults who have been bereaved through a death by any means using individual, group and family techniques with support of the Bereavement Service Manager and the Counsellors.

To provide support in a variety of locations including the hospice and in the community. This may also be provided virtually or by telephone depending on client need.

To support the future development and growth of the bereavement service.

Job description

Job responsibilities

The Bereavement Caseworker will provide therapeutic bereavement support for children, young people and adults who have been bereaved through a death by any means using individual, group and family techniques with support of the Bereavement Service Manager and the Counsellors.

To provide support in a variety of locations including the hospice and in the community. This may also be provided virtually or by telephone depending on client need.

To support the future development and growth of the bereavement service.

Person Specification

Knowledge, Skills & Qualities

Essential

  • Able to work therapeutically with individuals and families
  • Able to prioritise own workload in context of team caseload and competing demands
  • Understanding of bereavement theories and processes
  • Understanding of the impact of bereavement on adults and children
  • Understanding the impact of traumatic bereavements
  • Understanding of Mental Health diagnoses and approaches to management (e.g. anxiety management)
  • Understanding of how mental and physical health interact and impact on bereavement
  • Understanding a holistic approach to care
  • Commitment to ensure confidentiality
  • Commitment to ongoing professional development
  • Understanding of Mental Capacity Act, and Mental Health Act

Qualifications

Essential

  • Minimum Level 3 Counselling qualifications or above
  • Full UK driving license and have access to own vehicle

Desirable

  • Experience, training and or qualification in specialist relatable subject; social work, child development, mental health or substance misuse.

Experience

Essential

  • Lived experience would be beneficial
  • Experience of delivering emotional support.
  • Knowledge and skills in bereavement support or counselling

Desirable

  • Experience of working within a multidisciplinary health and social care setting
  • Experience of working with bereaved people in a group or family setting
  • Experience of working confidentially
  • Knowledge and understanding of Adults and Children Safeguarding
  • Working with Volunteers
  • Completion of assessments and planning of care
  • Experience in confidentiality and GDPR regulations.
  • Experience of providing virtual support.
Person Specification

Knowledge, Skills & Qualities

Essential

  • Able to work therapeutically with individuals and families
  • Able to prioritise own workload in context of team caseload and competing demands
  • Understanding of bereavement theories and processes
  • Understanding of the impact of bereavement on adults and children
  • Understanding the impact of traumatic bereavements
  • Understanding of Mental Health diagnoses and approaches to management (e.g. anxiety management)
  • Understanding of how mental and physical health interact and impact on bereavement
  • Understanding a holistic approach to care
  • Commitment to ensure confidentiality
  • Commitment to ongoing professional development
  • Understanding of Mental Capacity Act, and Mental Health Act

Qualifications

Essential

  • Minimum Level 3 Counselling qualifications or above
  • Full UK driving license and have access to own vehicle

Desirable

  • Experience, training and or qualification in specialist relatable subject; social work, child development, mental health or substance misuse.

Experience

Essential

  • Lived experience would be beneficial
  • Experience of delivering emotional support.
  • Knowledge and skills in bereavement support or counselling

Desirable

  • Experience of working within a multidisciplinary health and social care setting
  • Experience of working with bereaved people in a group or family setting
  • Experience of working confidentially
  • Knowledge and understanding of Adults and Children Safeguarding
  • Working with Volunteers
  • Completion of assessments and planning of care
  • Experience in confidentiality and GDPR regulations.
  • Experience of providing virtual support.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St Andrews Hospice

Address

Peaks Lane

Grimsby

DN32 9RP


Employer's website

https://www.standrewshospice.com (Opens in a new tab)

Employer details

Employer name

St Andrews Hospice

Address

Peaks Lane

Grimsby

DN32 9RP


Employer's website

https://www.standrewshospice.com (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Bereavement Services Manager

Brionnie Patten

brionnie.patten@nhs.net

01472350908

Details

Date posted

30 June 2025

Pay scheme

Other

Salary

£26,808 to £29,418 a year Salary based on 37.5 hours

Contract

Permanent

Working pattern

Part-time

Reference number

B0286-25-0010

Job locations

Peaks Lane

Grimsby

DN32 9RP


Supporting documents

Privacy notice

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