Primary Care Network Manager - Fairlop

Job description

Job responsibilities

Working with practices to implement change: Support the recruitment and successful integration of the new PCN roles into the network, ensuring there is clarity of how they will work and operate across practices Work with the PCN practices to identify areas of common concern or potential for collaborative working to improve the resilience of general practices, sustain local 2 services and support recruitment and retention of key members of the primary care workforce Work with the PCN practices to develop innovative schemes, using best practice, to meet PCN objectives, exercise initiative and problem solving within the remit of the project. Directly support the roll out and delivery of new services. Co-ordinate resources in order to formulate, mobilise and ensure the ongoing implementation of plans Manage the planning and reporting of services across the PCN in a cohesive way, ensuring all benefits and efficiencies are identified and realised. This will involve clearly outlining milestones, risks and outcome measures and ensuring that effective plans, processes, quality assurance and governance structures are in place Undertake audits and surveys as required to enable and support project and PCN delivery Identify and develop appropriate tools and measures of improvement to support effective change, e.g. performance frameworks, population health data, outcome measures Support the implementation of relevant and appropriate data sharing agreements, as required by the PCN System working and relationship management: Manage and maintain credibility with member practices and all key contacts within the network, to foster a culture of collaboration and joint working between practices Develop and deliver a PCN communications strategy to ensure the PCN work has high visibility with member practices and local stakeholders Develop strong relationships and engage with a wide range of stakeholders with both clinical and non-clinical backgrounds across and beyond the PCN geographical footprints, to ensure collaborative approaches to service delivery. Build supportive relationships with the other PCN managers and the HBD team Represent the network at meetings, in the community and to the media as required Financial Management: Oversee the management of HBD PCN finances, keeping track of committed funds and budgets, with support from the HBD finance team Bid for new money and funding streams as they become available to the PCN Ensure financial risks are recognised and appropriate action taken Strategy and Leadership: Operate alongside the PCN CD as a key member of the PCN management team Work with the PCN CD to clarify objectives and priorities for network delivery in line with operational realities, financial parameters and contract requirements Keep updated with national, regional and local NHS Policy as it relates to PCNs ensuring the PCN maintain compliance and exploit opportunities for new funding streams and services Identify best practice nationally, and use experiences across the country to inform local delivery CONFIDENTIALITY The post holder may have access to confidential information relating to patients, their carers, practice staff and other healthcare workers. They may also have access to 3 information relating to the Federation as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the Federation may only be divulged to authorised persons in accordance with the Federations policies and procedures relating to confidentiality and the protection of personal and sensitive data. HEALTH & SAFETY The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Federations Health & Safety Policy. EQUALITY AND DIVERSITY The post holder will support the equality, diversity and rights of patients, carers and colleagues to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with the practice procedures and policies and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Person Specification

Qualifications

Essential

• 5 GCSEs or more, including maths and English with degree level education highly desirable
• Study within a health related or project management discipline
• Demonstrable evidence of continuing professional development

Experience

Essential

• Demonstrable experience of successful project delivery Experience of working in primary care Experience of building effective teams and networks Knowledge of primary care, and understanding of Primary Care Networks
• Experience of identifying and management stakeholders
• Knowledge of quality improvement and service redesign tools/techniques and evidence of ability to apply in practice
• Able to communicate highly complex, highly sensitive and/or contentious information, including where there are barriers to understanding. Demonstrate high level of selfawareness i.e. strengths and weaknesses, personal qualities and skills. Good level of information management skills.
• Able to organise and present seminars, workshops or teaching sessions. Able to communicate with a wide range of people at all levels of organisations. Well-developed negotiating, persuading and influencing skills. Able to understand highly complex situations/information e.g. using a range of skills to decide the best course of action from a range of options and consider the implications of each of these. Be able to manage conflict. Ability to plan and deliver all the aspects of project development and delivery Able to plan and organise own time and workload and cope with last minute changes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Healthbridge Direct

Address

53-63 Redbridge Lane East

Ilford

Redbridge

IG4 5EY

Employer's website

https://www.healthbridgedirect.co.uk/ (Opens in a new tab)