Pathway Inclusion Worker

Job description

Job responsibilities

The post holder will be part of the Complex Psychosis Pathway and will work into the Level 1 and Level 2 Inpatient Rehabilitation units and in the community with service users that present with complex needs who are under the care of the Community Rehabilitation Team and Assertive Outreach Team.

This is a Touchstone role based at both inpatient and community sites with multi-disciplinary and multi-agency teams with staff members from Touchstone, Leeds MIND, Inspire North, St Annes and NHS.

To work across the Complex Psychosis Pathway caseload, in line with the multi-disciplinary teams, to identify appropriate community pathways for service users and reduce length of stay for service users in the rehabilitation and recovery pathway.

To work with service users and carers to have a voice. Leading in co-production in the service, championing service user and carer involvement and engagement.

To network with the vast community services across the city to develop a wealth of resources.

To maintain knowledge of specialist agencies and pathways to welfare and benefit advice as required

To hold and develop expertise in inclusive practice, reaching out to under-represented groups/communities, enabling opportunities for service users and stakeholders to access and enhance service provision.

Workload will be continually negotiated through supervision and case load management with the appropriate clinical leads.

Person Specification

Experience

Essential

• 1 KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED
• Experience of supporting people with mental health needs
• Promote positive partnership and collaborative working
• To support the assessment, planning, implementation and evaluation under the Personalised Care Plan Framework.
• To demonstrate appropriate judgement in unpredictable situations of risk and manage these in a safe, professional and holistic manner using RAMP risk assessment and safety plans.
• To maintain a commitment to person centred care, challenge stigma and promote recovery, independence and social inclusion.
• Will be able to demonstrate a growing level of understanding of the national and local mental health and social care agenda and be able contribute to service development initiatives.
• Will be competent in all aspects of clinical communication including the maintenance of accurate records in accordance with set timescales, and will show a commitment to further develop these skills.
• Will be able to demonstrate appropriate prioritisation of own workload.
• Will have evidence of continuous personal and professional development and be actively involved in case load management supervision, clinical supervision and clinical audit within the team.
• Demonstrates awareness of role with regard to quality-of-care delivery and standard setting process and is able to promote this to peers.
• Up to date knowledge of service user developments in relation to therapeutic interventions.
• Knowledge of therapeutic approaches to care.
• Demonstrates flexibility in approach to clinical work and resource management.
• Demonstrates a good understanding of accountability and responsibility.
• Actively seeks out and participates in clinical supervision, managerial supervision, PDP and provide these to junior staff if appropriately skilled and experienced.
• Shows a positive attitude and approach towards own personal development.
• .
• 2 COMMUNICATION AND WORKING RELATIONSHIPS
• To maintain comprehensive written records of clinical activity and interventions within set timescales.
• Understands team communication system and use appropriately.
• Ensure all referrers and involved agencies are kept fully informed of care plans, reviews and changes in treatment or circumstance.
• Full participation in appropriate managerial and clinical meetings.
• Support and use networks with staff working in other agencies.
• The post holder will report directly to the Clinical Team Manager and be accountable to the Clinical Operations Manager
• Will participate in supervision/PDP and offer support and training to colleagues as appropriate.
• To build collaborative relationships with Service Users and significant others that will promote engagement and support inclusion.
• Will be able to adapt to barriers in communication that Service Users and others may present with e.g. emotional, psychological and physical, utilising a high level of skill.
• To support the delivery of complex care packages for defined Service Users through the assessment process, Formulation meetings and CPA reviews.
• To adhere to all professional and Trust and Touchstone policies including the reporting of incidents, complaints procedure and information governance.
• Adhere to the Lone Woking policy.
• 3 PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY
• The post holder will through a range of defined competencies acquire all of the skills necessary to identify, plan and evaluate community care pathways to meet service users holistic needs and reduce length of stay in hospital
• To develop and lead training based on engagement outcomes and co-production values
• The post holder will champion service user and carer engagement and involvement through the service.
• Provide expertise in benefits and welfare rights to service users and colleagues, training available to support this aspect of the role
• To seek out and engage in management and caseload supervision with senior clinicians.
• To establish priorities in workload in partnership with senior staff and ensure effective use of time and resources.
• To maintain a commitment to person centred care and to promote the use of the recovery model where appropriate.
• To support comprehensive mental health needs assessments and the planning and implementation of appropriate care, making use of validated rating scales, risk profiles, assessment protocols and ICPs
• To act as a positive role model, providing support to other team members.
• To participate in the provision of an effective induction programme for new staff to achieve a clear awareness of roles and responsibilities, and operational policies and procedures.
• To contribute to the review and evaluation of a service users care, optimising the involvement of the service user, carer and other agencies as appropriate.
• To maintain detailed, accurate and up to date records in line with Trust Policy and use Trust information systems such as Care Director to support own practice.
• Participates in assessments of care and under the supervision of senior practitioners will deliver detailed and relevant care plans.
• Implements and facilitates therapeutic approaches, which provide high quality care to service users in line with clear and well- documented care plans and ICPs
• 4 DECISION MAKING AND ADVICE
• To provide advice, support and information to service users and carers.
• To maintain links with primary care and advise on mental health issues and support as appropriate.
• To provide support and education to other members of the team and students.
• To offer support and advice to other members of the team concerning clinical practice issues.
• To use an appropriate level of professional judgement and analytical skills in clinical practice and decision making
• To exercise professional accountability in all aspects of clinical practice.
• To recognise the boundaries of your own knowledge and skills and seek support when appropriate.
• 5 INITIATING AND IMPLEMENTING CHANGE
• .
• To maintain links with third sector organisations and advise on mental health issues and support as necessary
• Participate in service audit evaluation and review.
• Participate to the development of the service applying NICE
• guidelines through Clinical Governance and professional standards.
• The job holder will participate in multi-disciplinary and other team discussions which may result in changes to care plans and procedures or service delivery.
• 6 RESPONSIBILITY FOR FINANCE AND/OR HUMAN RESOURCES
• To make effective use of all available resources under the guidance of the senior clinical staff.
• Adhere to Trust financial instructions eg: mileage and expenses claims, timely submission of attendance sheets and activity recording.
• HEALTH, SAFETY & RISK MANAGEMENT
• You must at all times comply with the Leeds Partnerships Foundation NHS Teaching Trust Health & Safety Policies, in particular by following agreed safe working procedures and reporting incidents using the trusts risk incident reporting system.
• You are required to inform the line manager of any safety issues that could affect you or others in the workplace. You are responsible for your own Health & Safety and must co-operate with the management at all times in achieving safer work processes and workplaces, particularly where it can impact on others.
• You will be trained in the correct use of any equipment provided to improve Safety and Health within the trust. You are required to use the equipment when necessary and as instructed; it is your responsibility to ensure the equipment is safe to use, prior to its use and must report any defects immediately to your manager.
• PLUS FOR SUPERVISORY GRADES ONLY
• You are required to provide adequate supervision to ensure compliance with safe work practices.
• You will be expected to carry out risk assessments, identify hazards in your work place, and evaluate the level of risk associated with identified hazards and implement adequate controls to eliminate or reduce the level of risk.
• OR FOR MANAGMENT GRADES ONLY
• You are responsible for the implementation and adherence to trust Safety Policies and Procedures for areas within your remit.
• You are required to ensure suitable and sufficient risk assessments are completed for all areas within your remit. The controls identified must be evaluated and implemented were necessary.
• You are required to review all risk assessments periodically and particularly when staffing and/or equipment changes. Monitoring the effectiveness of any control measures implemented
• You are to ensure suitable and sufficient equipment is provided to sustain the Health & Safety of staff, patients and visitors to areas within your remit
• 8 TRAINING AND PERSONAL DEVELOPMENT
• You must take personal responsibility in agreement with your line manager for your own personal development by ensuring that continuous professional development remains a priority. You will undertake all mandatory training required for the role and participate in supervision/appraisal as necessary..
• 9 RESPECT FOR PATIENT CONFIDENTIALLITY
• You should respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role.
• 10 TRUST and TOUCHSTONE VALUES
• You are required to act at all times in accordance with the Trust values of Improving Lives, Respect and Dignity, Compassion, Commitment to Quality of Care, Everyone Counts and Working Together, as well as Touichstones which are Integrity, Inclusive, Compassion and Enabling
• 11 EQUALITY AND DIVERSITY
• You must co-operate with all the policies and procedures designed to ensure equality of employment. Co-workers, patients and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.
• 12 SPECIAL WORKING CONDITIONS
• This section should outline any particular physical or environmental demands of the job. For example the need to travel from site to site.
• 13 INFECTION CONTROL RESPONSIBILITIES
• All staff employed by the Leeds Partnerships Foundation Trust have the following key responsibilities:
• Staff must was their hands or use alcohol gel on entry and exit from all clinical areas and/or between each patient/service user contact.
• Staff members have a duty to attend annual mandatory hand hygiene training (clinical staff) or three yearly mandatory hand hygiene training (non clinical staff) provided for them by the Trust.
• Staff members who develop an infection (other than common colds and illness) that may be transmittable to patients have a duty to contact Occupational Health or Infection Control and seek advice on its management.
• Compliance with all infection control policies and procedures will form an integral part of the practice of all staff.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Touchstone

Address

Touchstone-leeds

Middleton Crescent

Leeds

LS11 6JU

Employer's website

https://touchstonesupport.org.uk/ (Opens in a new tab)