Job responsibilities
Key
responsibilities
Inclusive
engagement
1. Understand mental
health inequalities in Leeds and how some communities are at higher risk of
poorer mental health than others.
2. Deliver active in-
reach into communities as prioritised by the annual health inequalities action
plan for the LMWS, working alongside specialist organisations.
3. To work as part of a team with a large
number of colleagues employed across many different organisations, being a
trusted assessor within the model, delivering triage assessments.
4. To work as part of
a team delivering open access and targeted drop-ins across Leeds, helping a
broad range of people get access to the LMWS, with a focus on the most deprived
communities.
5. Having helpful
conversations with prospective service users /patients, carers and referrers,
so that they understand the offer and limits of the LMWS and are guided to the
right support for them.
6. Signpost and
support people to the right intervention or service for them, internally or
externally.
7. To widen LMWS inclusivity through
developing relationships with key stakeholders, networking and promoting the
service.
8. Networking, capacity and promoting the
LMWS by attending events and developing relationships with a range of
stakeholders to increase and widen access to the service, with particular
reference to defined target groups.
9.
To work to actively combat mental health inequalities,
applying your knowledge ofthe social determinants of mental health in
Leeds, and how some communities are at greater risk of poorer mental health
Service delivery
1. To use your
knowledge of protected characteristics and the latest demographic intelligence
to plan and facilitate interventions and activities alongside colleagues and
service users.
2. Support people to
overcome barriers to accessing mental health interventions in the LMWS this
could mean accompanying people to appointments, ensuring that a buddy is in
place, helping people with online resources etc
3. Support the
delivery of workshops and other group interventions delivered by the LMWS, to
increase capacity across the service and ensure inclusivity for people who may
otherwise find groups hard to access and remain within the service.
4. Work alongside
volunteers who deliver peer support interventions as part of the LMWS.
5. To carry a caseload of service users and
support them through brief one-to-one interventions, groups and/or enabling
them to take part in or lead peer-led groups.
6. Supporting a diverse range of colleagues ( for
example cognitive behavioural therapists or psychological wellbeing
practitioners) to co-deliver clinical interventions together
7. To co-design and deliver structured and
non-structured group interventions which protect and improve mental health.
These could be targeted at specific communities of interest, neighbourhoods or
universal.
8. To take a co-productive and inclusive
approach to service user involvement, encouraging and supporting a diverse
range of service users to get involved in the delivery and ongoing leadership
of the service.
General
1.
To
establish respectful, sensitive, professional relationships with people
recognising the assets and strengths of individuals. To positively manage risk
and recovery to enable people to meet their full potential.
2. To proactively feed information and
intelligence into working groups and management structures, in order that the insight
you gain as a front line deliverer of the service influences its future
activities, service development and direction.
3.
Participate in team meetings and other meetings as
required.
4. To ensure that client records and other
information systems are completed accurately and within agreed timescales.
5.
To
complete monitoring (including diversity monitoring) and evaluation of work
undertaken in line with required timescales and to a high standard.
6.
To maintain
up to date records required for the effective running of the project, in line
with GDPR.
7.
To
be inducted, supervised, performance managed and appraised in line with
Touchstone performance management policies and procedures.
8.
To
be responsible for personal learning and development where appropriate and
undertake training, both mandatory and optional, to increase knowledge, skills
and awareness.
9.
Keep up-to-date with policies, guidelines,
procedures and practices.
10. To work at all times as part of a multi-agency
and multi-disciplinary team. This
includes working with other staff who are dispersed across a broad range of external
organisations, attending team and staff meetings and developing a teamwork
approach to all aspects of work.
11. To operate within the aims, policies and
practices of Touchstone and the LMWS at all times and to be committed to and
promote the organisations equal opportunities and anti-discriminatory
policies.
12. To ensure information is dealt with in
accordance with Touchstone policies around Confidentiality, Communications,
Internet, Email and Telecommunications and steps are taken to ensure that
confidential information is secure.
13. To be aware of and employ the general
practices of Touchstone Safeguarding and Health and Safety policies and ensure
these are adhered to at all times
14. To work flexibly in accordance with the
needs of the Service, including undertaking out of hours and weekend work as
required.
15.
Represent Touchstone in a knowledgeable and
professional manner at all times.
16.
Maintain appropriate professional boundaries at all
times.
17.
To ensure that Data Protection, Health & Safety,
Complaints Handling and Corporate Governance requirements are met.
18. The post holder may be required to carry
out similar duties in other parts of Touchstone and the LMWS to contribute to
the effective operation of the service.
19. To undertake any other duties as
directed by your Line Manager that may reasonably fall within the scope of the
post.
Please note this job description is
intended to provide a guide to the general duties and responsibilities of the
role the post holder is expected to adopt a flexible approach to the tasks. It
should not be regarded as a contractual document. It will be reviewed
regularly and may be varied at the discretion of Touchstone.
