Job summary
Touchstone is a multi-award-winning
mental health and wellbeing charity operating in communities across Yorkshire.
Touchstone understands that we can only deliver excellence to the people we
serve if the people we recruit are happy, empowered, supported to reach their potential,
and trusted to lead.
Main duties of the job
As a Mental Health Support Worker within
the Leeds Mental Wellbeing Service (LMWS) you will be part of multi-disciplinary
team which delivers an integrated service to offer primary care based mental
health support for people with mild to moderate common mental health problems. You
will also focus on increasing access to mental health services for people in
some of the most deprived areas of Leeds and those who traditionally face barriers
to accessing this support.
If you would like to know more
about this role, we will be holding an online information session on Friday 13th
October, from 3:00pm.
To attend please email dannib@touchstonesupport.org.uk for more details.
About us
As an employee of Touchstone, all successful
applicants continually benefit from the following:
Personal wellbeing budget
28 days annual leave (rising to 31 after 2
years) + 8 bank holidays (pro-rata)
Agile working policy
Cycle to work scheme
Access to counselling and 24/7 confidential
staff Mindful Employer helpline
Health and wellbeing and fun organisational
staff away days
Inclusive maternity and parental policies and
pay
A full range of staff and peer support
networks
Excellent
staff engagement
Lots
of learning and development opportunities
Touchstone is an equal opportunities organisation, a Trans Positive
employer and applications are welcome from all sections of the community,
particularly, BME and LGBT communities and / or people with disabilities who
are under-represented within Touchstone. Further information can be obtained
from our equal opportunities policy. Please note that we do not hold a sponsor
licence and we do not intend to offer sponsorship for this role. You should
therefore ensure that you have / will have the right to work in the UK to be
able to undertake this role, if appointed, you will be required to provide
relevant right to work documents at the point of an offer being made to you.
Job description
Job responsibilities
To work within Leedss locality based Local Care
Partnerships, providing mental health support as an integral and critical part
of a multi-agency and multi-disciplinary team.
You will increase the inclusivity of the LMWS, especially
among communities most at risk of developing poor mental health and developing
health and social inequalities, using a wide variety of engagement and delivery
techniques.
Job description
Job responsibilities
To work within Leedss locality based Local Care
Partnerships, providing mental health support as an integral and critical part
of a multi-agency and multi-disciplinary team.
You will increase the inclusivity of the LMWS, especially
among communities most at risk of developing poor mental health and developing
health and social inequalities, using a wide variety of engagement and delivery
techniques.
Person Specification
Qualifications
Essential
- If working for Community Links post holder will need to have access to a car for work purposes and hold a full current UK driving licence.
Experience
Essential
- Direct work experience with people experiencing mental health difficulties and challenging behaviour.
- Working as part of a multi-disciplinary team
- Experience of working with Black and other Ethnic Minority people and/ or disadvantaged communities.
- Experience of working one to one, or community based with client group.
- Working as part of a team.
- Liaising and developing links with other agencies.
- Monitoring and evaluating systems including record keeping.
Desirable
Attitudes and Disposition
Essential
- Commitment to Touchstone/ Community Links aims and values
- Commitment to respecting diversity, anti-discriminatory/anti-oppressive practices and equal opportunities
- Commitment to personal development, learning and reflective practice.
- Demonstrate a commitment and enthusiasm for working with our service user group
- Commitment to the principles of coproduction and supporting others to deliver according to these principles. Able to build and maintain relationships whilst maintaining appropriate professional boundaries
- Demonstrate a willingness to participate in shaping the future of the organisation by taking on responsibilities and projects in addition to core workload
- Demonstrate the ability to undertake work with high degree of accuracy and strong attention to detail
- Must demonstrate sensitivity to the needs of disadvantaged groups in the planning and delivery of services and interventions
- Commitment to Touchstone/ Community Links Personal Responsibility Framework and promoting this with other people.
- Open to change in line with the needs of the service/organisation.
- A commitment to working in partnership with service users, peers and volunteers
- Willingness to be managed and supervised.
- Willingness to work flexibly according to needs of the service.
- Ability to maintain confidences (within the policy of the organisation).
- Commitment to ensuring that the client group remains the primary focus of the Centres work.
- Solution focused approach to work.
- Resilience.
Skills
Essential
- Mental health assessment skills including risk assessment and support planning.
- Case management skills.
- Ability to provide emotional and practical support.
- Excellent interpersonal skills.
- Excellent written and communication skills.
- Prioritise own workload, including agreeing and meeting targets/priorities.
- Ability to use common IT packages e.g. databases, spreadsheets, Microsoft word and outlook.
Desirable
- Ability to speak a community language
- Qualification in plain English
- Second Language e.g. Urdu, Polish, BSL
Knowledge and Understanding
Essential
- Knowledge of mental health issues and its effects on individuals functioning.
- Black and minority ethnic people, culture and community.
- Knowledge of social inclusion and co-production.
- Knowledge of mental health services, particularly primary care mental health services
- Working with statutory and voluntary sector agencies.
- Discrimination and its impact on individual wellbeing.
Desirable
- Mental Health Legislation
- Change Management
Equal Opportunities
Essential
- Must be able to recognise discrimination in its many forms and be willing to put into practice Touchstone/ Community Links Equality Policies.
- Must be sensitive to the needs of disadvantaged groups in the planning and delivery of services.
- A commitment to provide high quality services to the diverse communities of Leeds.
Person Specification
Qualifications
Essential
- If working for Community Links post holder will need to have access to a car for work purposes and hold a full current UK driving licence.
Experience
Essential
- Direct work experience with people experiencing mental health difficulties and challenging behaviour.
- Working as part of a multi-disciplinary team
- Experience of working with Black and other Ethnic Minority people and/ or disadvantaged communities.
- Experience of working one to one, or community based with client group.
- Working as part of a team.
- Liaising and developing links with other agencies.
- Monitoring and evaluating systems including record keeping.
Desirable
Attitudes and Disposition
Essential
- Commitment to Touchstone/ Community Links aims and values
- Commitment to respecting diversity, anti-discriminatory/anti-oppressive practices and equal opportunities
- Commitment to personal development, learning and reflective practice.
- Demonstrate a commitment and enthusiasm for working with our service user group
- Commitment to the principles of coproduction and supporting others to deliver according to these principles. Able to build and maintain relationships whilst maintaining appropriate professional boundaries
- Demonstrate a willingness to participate in shaping the future of the organisation by taking on responsibilities and projects in addition to core workload
- Demonstrate the ability to undertake work with high degree of accuracy and strong attention to detail
- Must demonstrate sensitivity to the needs of disadvantaged groups in the planning and delivery of services and interventions
- Commitment to Touchstone/ Community Links Personal Responsibility Framework and promoting this with other people.
- Open to change in line with the needs of the service/organisation.
- A commitment to working in partnership with service users, peers and volunteers
- Willingness to be managed and supervised.
- Willingness to work flexibly according to needs of the service.
- Ability to maintain confidences (within the policy of the organisation).
- Commitment to ensuring that the client group remains the primary focus of the Centres work.
- Solution focused approach to work.
- Resilience.
Skills
Essential
- Mental health assessment skills including risk assessment and support planning.
- Case management skills.
- Ability to provide emotional and practical support.
- Excellent interpersonal skills.
- Excellent written and communication skills.
- Prioritise own workload, including agreeing and meeting targets/priorities.
- Ability to use common IT packages e.g. databases, spreadsheets, Microsoft word and outlook.
Desirable
- Ability to speak a community language
- Qualification in plain English
- Second Language e.g. Urdu, Polish, BSL
Knowledge and Understanding
Essential
- Knowledge of mental health issues and its effects on individuals functioning.
- Black and minority ethnic people, culture and community.
- Knowledge of social inclusion and co-production.
- Knowledge of mental health services, particularly primary care mental health services
- Working with statutory and voluntary sector agencies.
- Discrimination and its impact on individual wellbeing.
Desirable
- Mental Health Legislation
- Change Management
Equal Opportunities
Essential
- Must be able to recognise discrimination in its many forms and be willing to put into practice Touchstone/ Community Links Equality Policies.
- Must be sensitive to the needs of disadvantaged groups in the planning and delivery of services.
- A commitment to provide high quality services to the diverse communities of Leeds.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
