St Kentigern Hospice

Minute Taker/Admin assistant

Information:

This job is now closed

Job summary

St Kentigern Hospice is based in St Asaph, we offer free parking, discounted staff menu, a great working environment. we are looking for an experienced minute taker, 15 hours per week, you will pay a crucial role in documenting accurate and comprehensive minutes of meetings held within the Hospice. you will be responsible for capturing key discussions, decisions and action points.

Main duties of the job

Attend meetings and other events within the organisation as mutually agreed, including diary management, taking comprehensive and accurate minutes

Record the attendance of Trustees and other attendees at meetings and record apologies for absences

Utilise active listening skills to capture and document key points, discussions, decisions and action items during meetings.

Collaborate with meeting organisers to understand the objectives, context, and desired outcomes of each meeting.

Maintain strict confidentiality and discretion in handling sensitive information discussed during meetings.

Prepare drafts of meeting minutes promptly and efficiently, ensuring accuracy, clarity, and adherence to established formatting guidelines, and are sent out to Committee and Board members in a timely manner in line with the agreed timescales.

Review and proofread meetings minutes for clarity, spelling, and grammar making necessary revisions before finalising.

Collaborate with stakeholders to address any concerns or discrepancies in the meeting minutes, ensuring their accuracy and approval.

Maintain the agreed record-keeping system for meeting minutes, ensuring they are properly filed and easily accessible.

Responsible for staying updated with organisational policies, procedures and relevant guidelines to ensure compliance and consistency in minute taking practices

About us

BENEFITS OF WORKING FOR ST KENTIGERN HOSPICE

St Kentigern hospice is situated in the city of St Asaph within easy commuting distance from Chester. Within easy access from the expressway

We offer the following benefits of working here at St Kentigern:-

Free parking on site

A pleasant modern atmosphere to work in

The ability to transfer an existing NHS pension over to the hospice

A contributory pension scheme

Clinical and clinical support staff are aligned with NHS pay rates there is a pay progression system in place and we align with the real living wage

occupational health support

Education and training programme for all staff

Provide equality of opportunity for all out staff and volunteers

We promote being a real living wage employer

Enhanced benefits:- Maternity/paternity and adoption leave, occupational sickpay, free flu jabs, Bereavement leave and support, five weeks annual leave plus bank holidays, Discounted staff menu.

Work as a team across all departments to ensure our values are met

We believe our organisation is compassionate, person centred, dignified, respectful and holistic

Open spaces in the garden to sit and reflect

Reviewed externally and classed as excellent.

Details

Date posted

11 October 2024

Pay scheme

Other

Salary

£9,386 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

B0278-24-0011

Job locations

Upper Denbigh Road

St Asaph

Denbighshire

LL17 0RS


Job description

Job responsibilities

Job Summary/Job Purpose:

Main purpose of role

Secretarial Duties

As an experienced minute taker, you will pay a crucial role in documenting accurate and comprehensive minutes of meetings held within the Hospice. You will be responsible for capturing key discussions, decisions and action points

Attend meetings and other events within the organisation as mutually agreed, including diary management, taking comprehensive and accurate minutes

Record the attendance of Trustees and other attendees at meetings and record apologies for absences

Utilise active listening skills to capture and document key points, discussions, decisions and action items during meetings.

Collaborate with meeting organisers to understand the objectives, context, and desired outcomes of each meeting.

Maintain strict confidentiality and discretion in handling sensitive information discussed during meetings.

Prepare drafts of meeting minutes promptly and efficiently, ensuring accuracy, clarity, and adherence to established formatting guidelines, and are sent out to Committee and Board members in a timely manner in line with the agreed timescales.

Review and proofread meetings minutes for clarity, spelling, and grammar making necessary revisions before finalising.

Collaborate with stakeholders to address any concerns or discrepancies in the meeting minutes, ensuring their accuracy and approval.

Maintain the agreed record-keeping system for meeting minutes, ensuring they are properly filed and easily accessible.

Responsible for following up Action Logs to arise from Committee and Board meetings with respective Executive Team Management members to ensure actions are taken.

Responsible for staying updated with organisational policies, procedures and relevant guidelines to ensure compliance and consistency in minute taking practices

General

Provide cover for administrative colleagues during times of sickness absence or annual leave.

General Requirements

This post is subject to the Terms and Conditions of employment of the Hospice as specified in the staff handbook.

Competence - You are responsible for limiting your actions to those that you feel competent to undertake. If you have any doubts about your competence during the course of your duties, you should immediately speak to your line manager / supervisor.

Risk Management

It is a standard element of the role and responsibility of all staff of the Hospice that they fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards. It is a requirement that you adhere to St Kentigern Hospice Policies, Procedures, Protocols, and guidelines at all times.

Health and Safety Requirements of the Hospice

All employees of the Hospice have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Employees are required to co-operate with management to enable the Hospice to meet its own legal duties including attendance at mandatory training updates and also to report any hazardous situations or defective equipment.

Data Protection and Confidentiality

The post holder must treat all information, whether corporate, staff or patient information, in a discreet, secure and confidential manner in accordance with the provisions of the current data protection legislation and organisational policy. Any breach of such confidentiality is considered a serious disciplinary offence, which is liable to dismissal and / or prosecution under statutory legislation and the hospices disciplinary policy. This duty of confidence continues after the post holder leaves the organisation.

Records Management

As an employee of the hospice, the post holder is legally responsible for all records that they gather, create or use as part of their work within the organisation (including patient health, staff health or injury, financial, personal and administrative), whether paper based or on computer. The post holder should consult the Lead if they have any doubt as to the correct management of records with which they work.

Flexibility Statement

The content of this Job Description represents an outline of the post and is therefore not a final list of duties and responsibilities. The Job Description is therefore intended to be flexible and is subject to review and amendment in the light of changing circumstances, following consultation with the post holder.

The post is subject to an enhanced disclosure check with the Disclosure and Barring Services (DBS)

Job description

Job responsibilities

Job Summary/Job Purpose:

Main purpose of role

Secretarial Duties

As an experienced minute taker, you will pay a crucial role in documenting accurate and comprehensive minutes of meetings held within the Hospice. You will be responsible for capturing key discussions, decisions and action points

Attend meetings and other events within the organisation as mutually agreed, including diary management, taking comprehensive and accurate minutes

Record the attendance of Trustees and other attendees at meetings and record apologies for absences

Utilise active listening skills to capture and document key points, discussions, decisions and action items during meetings.

Collaborate with meeting organisers to understand the objectives, context, and desired outcomes of each meeting.

Maintain strict confidentiality and discretion in handling sensitive information discussed during meetings.

Prepare drafts of meeting minutes promptly and efficiently, ensuring accuracy, clarity, and adherence to established formatting guidelines, and are sent out to Committee and Board members in a timely manner in line with the agreed timescales.

Review and proofread meetings minutes for clarity, spelling, and grammar making necessary revisions before finalising.

Collaborate with stakeholders to address any concerns or discrepancies in the meeting minutes, ensuring their accuracy and approval.

Maintain the agreed record-keeping system for meeting minutes, ensuring they are properly filed and easily accessible.

Responsible for following up Action Logs to arise from Committee and Board meetings with respective Executive Team Management members to ensure actions are taken.

Responsible for staying updated with organisational policies, procedures and relevant guidelines to ensure compliance and consistency in minute taking practices

General

Provide cover for administrative colleagues during times of sickness absence or annual leave.

General Requirements

This post is subject to the Terms and Conditions of employment of the Hospice as specified in the staff handbook.

Competence - You are responsible for limiting your actions to those that you feel competent to undertake. If you have any doubts about your competence during the course of your duties, you should immediately speak to your line manager / supervisor.

Risk Management

It is a standard element of the role and responsibility of all staff of the Hospice that they fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards. It is a requirement that you adhere to St Kentigern Hospice Policies, Procedures, Protocols, and guidelines at all times.

Health and Safety Requirements of the Hospice

All employees of the Hospice have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Employees are required to co-operate with management to enable the Hospice to meet its own legal duties including attendance at mandatory training updates and also to report any hazardous situations or defective equipment.

Data Protection and Confidentiality

The post holder must treat all information, whether corporate, staff or patient information, in a discreet, secure and confidential manner in accordance with the provisions of the current data protection legislation and organisational policy. Any breach of such confidentiality is considered a serious disciplinary offence, which is liable to dismissal and / or prosecution under statutory legislation and the hospices disciplinary policy. This duty of confidence continues after the post holder leaves the organisation.

Records Management

As an employee of the hospice, the post holder is legally responsible for all records that they gather, create or use as part of their work within the organisation (including patient health, staff health or injury, financial, personal and administrative), whether paper based or on computer. The post holder should consult the Lead if they have any doubt as to the correct management of records with which they work.

Flexibility Statement

The content of this Job Description represents an outline of the post and is therefore not a final list of duties and responsibilities. The Job Description is therefore intended to be flexible and is subject to review and amendment in the light of changing circumstances, following consultation with the post holder.

The post is subject to an enhanced disclosure check with the Disclosure and Barring Services (DBS)

Person Specification

Qualifications

Essential

  • Able to demonstrate English and Mathematics to GCSE C GRADE.
  • RSA/equivalent secretarial qualification.
  • Audio typing.

Desirable

  • Welsh communicator oral and written
  • Shorthand
  • IT qualification

values

Essential

  • A confident, outgoing, and friendly approach in dealing with patients and families.
  • A flexible approach to promote and support team working.
  • Confident in working with senior colleagues and clinical teams.
  • A professional and smart appearance.
  • Flexible with a pro-active and creative approach to problem solving.

Aptitude and Abilities

Essential

  • Ability to communicate diplomatically, effectively, and appropriately with all levels of staff, patients, carers, and volunteers.
  • Ability to work on own initiative, and also to follow instructions and guidelines and work as an integral part of a team.
  • Excellent organisational and time management skills.
  • Understanding of Data Protection Act and maintaining strict confidentiality
  • Excellent communication skills, both written and verbal.
  • Strong interpersonal and presentational skills, and a diplomatic approach in dealing with people.
  • Demonstrative methodical approach to work with excellent attention to detail.

Desirable

  • Welsh speaker

Experience

Essential

  • Experience in minute taking for senior level committees.
  • Experience of working with senior managers to provide secretarial and administrative support, including diary management.
  • IT competent in using IT systems (including Microsoft Word, Outlook and Excel); and the internet.
  • Proven experience of successfully working under pressure with multiple demands and prioritising workloads in a busy environment.

Desirable

  • Experience of working in a charity or healthcare organisation.
Person Specification

Qualifications

Essential

  • Able to demonstrate English and Mathematics to GCSE C GRADE.
  • RSA/equivalent secretarial qualification.
  • Audio typing.

Desirable

  • Welsh communicator oral and written
  • Shorthand
  • IT qualification

values

Essential

  • A confident, outgoing, and friendly approach in dealing with patients and families.
  • A flexible approach to promote and support team working.
  • Confident in working with senior colleagues and clinical teams.
  • A professional and smart appearance.
  • Flexible with a pro-active and creative approach to problem solving.

Aptitude and Abilities

Essential

  • Ability to communicate diplomatically, effectively, and appropriately with all levels of staff, patients, carers, and volunteers.
  • Ability to work on own initiative, and also to follow instructions and guidelines and work as an integral part of a team.
  • Excellent organisational and time management skills.
  • Understanding of Data Protection Act and maintaining strict confidentiality
  • Excellent communication skills, both written and verbal.
  • Strong interpersonal and presentational skills, and a diplomatic approach in dealing with people.
  • Demonstrative methodical approach to work with excellent attention to detail.

Desirable

  • Welsh speaker

Experience

Essential

  • Experience in minute taking for senior level committees.
  • Experience of working with senior managers to provide secretarial and administrative support, including diary management.
  • IT competent in using IT systems (including Microsoft Word, Outlook and Excel); and the internet.
  • Proven experience of successfully working under pressure with multiple demands and prioritising workloads in a busy environment.

Desirable

  • Experience of working in a charity or healthcare organisation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Kentigern Hospice

Address

Upper Denbigh Road

St Asaph

Denbighshire

LL17 0RS


Employer's website

http://www.stkentigernhospice.org.uk/ (Opens in a new tab)

Employer details

Employer name

St Kentigern Hospice

Address

Upper Denbigh Road

St Asaph

Denbighshire

LL17 0RS


Employer's website

http://www.stkentigernhospice.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

operations manager

Joyce Bellingham

j.bellingham@stkentigernhospice.org.uk

01745585221

Details

Date posted

11 October 2024

Pay scheme

Other

Salary

£9,386 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

B0278-24-0011

Job locations

Upper Denbigh Road

St Asaph

Denbighshire

LL17 0RS


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