Kingston GP Chambers

Receptionist/Administrator - Roselawn Surgery

The closing date is 01 March 2026

Job summary

Kingston GP Chambers are supporting Roselawn Surgery to recruit a part-time receptionist/administrator (16 hours per week) to join a well-established practice in New Malden. Working days would be Monday, Wednesday and Thursday afternoons.

The practice is part of the New Malden and Worcester Park Primary Care Network (PCN) and serves patients within the lovely surburban part of New Malden. It's location means the surgery is close to the popular high street and is accessible by bus with it also being in close proximity to the A3 as well as New Malden train station.

Main duties of the job

Greeting patients & welcoming them in to the surgery.
Answering phone calls to respond to patient queries and managing appointments.
Liaising with hospitals and Consultants for patient appointment bookings and chasing results.
Handling incoming patient emails.
Ensuring all relevant correspondence is scanned and saved accurately into patient files on EMIS.
Assist in data collection for practice performance indicators..
Opening and sorting daily post, scanning and indexing documents into clinical system EMIS.
Ad hoc administration task.

About us

Roselawn is a well established GP, which is based near the bustling New Malden high street.

The surgery is based within the New Malden and Worcester Park Primary Care Network and provides care to in excess of 6,000 patients.

Roselawn is part of the New Malden and Worcester Park Primary Care Network (PCN) and received a 'Good' CQC rating following it's last inspection.

Date posted

10 February 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

B0276-26-0015

Job locations

Roselawn Surgery

149 Malden Road

New Malden

Surrey

KT3 6AA

Job description

Job responsibilities

Greeting patients & welcoming them in to the surgery
Answering phone calls to respond to patient queries and managing appointments
Liaising with hospitals and Consultants for patient appointment bookings and chasing results
Handling incoming patient emails
Ensuring all relevant correspondence is scanned and saved accurately into patient files on EMIS
Assist in data collection for practice performance indicators.
Opening and sorting daily post, scanning and indexing documents into clinical system EMIS
Ad hoc administration task

Job description

Job responsibilities

Greeting patients & welcoming them in to the surgery
Answering phone calls to respond to patient queries and managing appointments
Liaising with hospitals and Consultants for patient appointment bookings and chasing results
Handling incoming patient emails
Ensuring all relevant correspondence is scanned and saved accurately into patient files on EMIS
Assist in data collection for practice performance indicators.
Opening and sorting daily post, scanning and indexing documents into clinical system EMIS
Ad hoc administration task

Person Specification

Experience

Essential

Experience of providing reception or customer services

Desirable

Experience of working in a GP practice

Knowledge and skills

Essential

Accurate typing skills
Good communication skills
Excellent organisational skills

Desirable

Experience using EMIS

Qualifications

Essential

Educated to a good standard including English and Maths A-C/4-9

Person Specification

Experience

Essential

Experience of providing reception or customer services

Desirable

Experience of working in a GP practice

Knowledge and skills

Essential

Accurate typing skills
Good communication skills
Excellent organisational skills

Desirable

Experience using EMIS

Qualifications

Essential

Educated to a good standard including English and Maths A-C/4-9

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Kingston GP Chambers

Address

Roselawn Surgery

149 Malden Road

New Malden

Surrey

KT3 6AA

Employer's website

https://www.kingstongpchambers.co.uk/ (Opens in a new tab)

Employer details

Employer name

Kingston GP Chambers

Address

Roselawn Surgery

149 Malden Road

New Malden

Surrey

KT3 6AA

Employer's website

https://www.kingstongpchambers.co.uk/ (Opens in a new tab)