Job responsibilities
Main Duties and Responsibilities
Clinical Management
Responsible for the operational management,quality, and delivery of care provision within thehospice.
Provide visible leadership and clinical expertise, acting as a role model, mentor and coach for nursing and clinical teams.
Ensure care delivery is evidence based, safe andeffective, and of a standard that provides high levelsof service user/family satisfaction.
Deputise for the Director of Nursing and Clinical Services and support other members of the Senior Clinical Teams areas of responsibility adopting a one team approach (Family Wellbeing, Professional Development and Governance).
As a member of the senior clinical leadership team, participate in compliance with the clinical governance framework, ensuring the safety and ongoing development of practice and service provision.
Responsible for ensuring all staff are aware of and actin line with legislation, regulation and organisational policies and procedures.
Implement identified changes effectively to ensure continuous service development and growth that is sustained in practice.
Ensure the Multidisciplinary Team (MDT) works collaboratively and effectively to promote the development and effectiveness of the holistic model of care.
Ensure the team have the skills and knowledge to match the clinical complexity of the resident service users, including recognising acute clinical deterioration, acting as a point of contact to support the team in managing emergencies promptly and effectively.
As a member of the clinical leadership team, participate in the implementation of the clinical governance framework, ensuring the safety and ongoing development of practice and service provision.
Promote a positive image of the charity, and participate, as required, in external teaching or promotional sessions.
Establish and develop effective communication structures to ensure the timely and effective cascade of information.
Ensure medication management practices are of ahigh standard, and in line with policy, procedure and regulatory requirements. Reporting any concerns promptly and devising solutions that aim to reduce risk and promote best practice.
Strategic Management
Identify opportunities to maximise service
development in collaboration with other leaders in
care and, where relevant, members of the Clinical
Governance Committee.
Influence service developments in paediatric
palliative care by engaging in local and national
networks, forums, and supporting in gathering data
for ongoing research studies.
Work collaboratively with other clinical leaders
to identify opportunities to improve quality,
effectiveness, and efficiency of services.
Translate the organisations strategic objectives and
values into meaningful actions for the Care Team.
In collaboration with the Director of Nursing
and Clinical Services, and the Director of Family
Wellbeing and Outreach Services plan and develop
Care services to ensure an integrated approach,
with increasing emphasis on all-Wales strategies
in line with the charitys mission and affordability
considerations.
Stay abreast of legislation, research and policy
developments impacting the delivery of our services,
colleagues accordingly.
Be responsible for maximising and reviewing the
use, efficiency and effectiveness of the provision
of services; this includes building and developing
links with other provider services and professionals,
raising the profile of Ty Hafan services, and
identifying opportunities for partnership working.
Lead collaboratively with other Heads of Service to
support the achievement of wider organisational
aims and objectives.
With others, develop and implement innovations
and practice improvements, advocating a positive
approach towards change management.
Statutory Roles and Governance
Report on all areas of responsibility to the Director
of Nursing and Clinical Services, to enable them to
provide assurance to the Board, Chief Executive, and
Executive Team on all nursing and clinical services
matters.
Deputise for the Director of Nursing and Clinical
Services in their absence ensuring quality and
performance is of a consistently high standard,
while promoting a culture of excellent clinical
governance, continuous practice improvement and
service development. Providing reassurance to the
Executive Team and Board of Trustees with respect
to all aspects relating to care services, ensuring high
standards of clinical governance are observed and
demonstrated to our regulators.
Participate in the preparation and planning for
Healthcare Inspectorate Wales inspections, taking
accountability along with the Director of Nursing and
Clinical Services, and the Clinical Governance Lead
for the implementation of any required action plans.
Initiate and track timely and effective service
improvement plans through to completion.
Hold the role of Accountable Officer for Controlled
Drugs for the organisation, responsible for all
aspects of controlled drugs management within
the organisation, including keeping records of any
investigation of concerns and taking action where
appropriate.
Act as the Infection Prevention and Control Lead
for the Organisation, maintaining high standards of
infection prevention and control practice throughout
the performance of duties. Ensuring staff are working
in accordance with Ty Hafans Infection Prevention
and Control Policies and Procedures, and that
practices are audited and consistently improved.
Participate in the development of clinical policies
and procedures, ensuring they are in line with best
practice and regulatory guidelines, supporting a
culture of continuous improvement. Ensuring that all
policies, procedures, and guidelines are implemented
and adhered to.
Actively contribute to the clinical governance
and quality assurance agenda, including incident
reporting, complaints management, identification of
risk and the mitigation, user surveys, clinical audit,
and other quality measures, ensuring subsequent
actions and learning is embedded.
Ensure that record keeping is contemporaneous and
of the highest standard.
Establish mechanisms to encourage feedback from
all stakeholders, identifying areas for improvement
and supporting the Clinical Governance Lead and the
Family Wellbeing Directorate in implementing agreed
changes.
Workforce Management.
Effectively manage and provide motivational
leadership and guidance for the Lead Nurses
and Clinical Nurse Specialists, including timely
performance reviews, regular 1:1s and supervision
to support their professional, physical and
emotional wellbeing, ensuring this is similarly
effective for all colleagues that they line manage.
Take delegated responsibility for the management
of the annual budget for staffing resources, ensuring
forward planning to operate within that budget.
Responsible for ensuring that the staffing
establishment is used efficiently, and that the skill
mix is appropriate to provide a safe and effective
service.
Responsible for ensuring the appropriate
management of people resourcing within the care
team, including recruitment, retention, induction,
performance management, absence management
and the development of care team staff in line with
all policies and regulatory requirements.
In line with the big ambition work collaboratively
with the MDT to extend reach to families that would
benefit from Ty Hafan services, ensuring staffing
resources are optimised in order to maximise
residential occupancy.
Ensure that staff can access and are encouraged to
attend appropriate clinical supervision and debrief
sessions.
Identify, support, and promote the learning and
development needs of all clinical staff.
Managing staffing levels to ensure safe practice in
relation to occupancy and complexity.
Safeguarding
Be a key member of the Organisations Safeguarding
Team, acting as a point of contact and expertise for
staff in relation to safeguarding concerns.
Participate, and when required chairing, the
safeguarding reflective practice group.
Responsible for ensuring that safeguarding practice
across the workforce is excellent and is compliant
with safeguarding training, policies, and procedures
both internal and external.
Liaise with external professionals to ensure prompt
and thorough escalation and management of
safeguarding concerns.
Clinical Practice
Maintain personal professional expertise in order to
act as a resource and role model within the multidisciplinary environment.
Work occasional clinical shifts as part of the care
team to ensure skills remain updated, and to have
understanding of some of the work pressures that
the team experience.
Develop personal and professional knowledge
through critical self-appraisal, clinical supervision,
networking with other health professionals, and
attendance at relevant courses and conferences.
Maintain current registration with your professional
body.
Participate in personal professional training and
development appraisals and attend all relevant
mandatory training courses as required.
Equality & Diversity
Understand, promote, and ensure adherence with
the Charitys equal opportunities policy.
Act as a role model for the organisation, respecting
colleagues and evidencing diversity and inclusion.
Promote and protect the privacy and dignity of
children and young adults at all times.
Ensure the delivery of culturally sensitive care that
respects the diverse needs and preferences of
children and families.
Confidentiality and Data Protection (GDPR)
Understand and adhere to Ty Hafans data
protection policies and procedures and relevant
legislation.
Work within the Caldicott Guidelines regarding
patient confidentiality and access to records.