Long Term Conditions (LTC) Admin Coordinator

Job summary

The LTC admin coordinator will work with early adopter sites and a small team to develop systems and processes to support remote review of High Risk and Complex patients for the PCN, using a range of digital systems (EMIS/EPR) in order to follow-up, record and communicate actions.

The LTC Admin Coordinator is a 6-month fixed-term secondment opportunity, with the possibility of an extension. The role will be suitable for a MDT Co-ordinator, Clinic Co-ordinator or Pathway/Admin manager. The LTC Admin Coordinator will report to the LTC Clinical Coordinator.

The role is offered as either a full-time (1 WTE) position or part-time with a minimum of 0.5 WTE. The remuneration for this post is at Agenda for Change, Band 5 or equivalent. We expect the secondment to start from November 2024.

Interviews will be held on 1st October

Main duties of the job

The role will be suitable for a MDT Co-ordinator, Clinic Co-ordinator or Pathway/Admin manager. The LTC Admin Coordinator will report to the LTC Clinical Coordinator.

We are looking for a dynamic person to play a critical role as coordinator within our friendly and supportive team. You may have a background within a primary, community, acute or mental health setting. You will, above all, have a can-do attitude and determination to improve care for people with long term conditions.

People with long term conditions (LTCs) account for around half of GP appointments, two thirds of outpatient appointments and 70% of hospital bed days. Within NCL we anticipate that the population of people living with one or more respiratory or metabolic disease will increase by 8%, around 24,000 people, by 2030.

People with LTCs value careful coordination, shared decision making, prioritization and a longer-term perspective. But, too often, what they find is that services are still characterized by siloed ways of working, a focus on acuity and a lack of forward planning.

About us

The NCL Health Alliance is the NHS provider collaborative for the North Central London region. We are an all-in provider collaborative which means that we cover all NHS providers across the system, including primary care, acute, mental health, specialist, and community providers.

We are part of UCLPartners, a health innovation partnership.Our mission is to help five million people from North London to the Essex coast live longer, healthier lives. We solve the biggest health challenges through research and innovation, speeding up the delivery of solutions that improve health and care.

The NCL Health Alliance, together with the ICB, is developing an approach to improve coordination of care for people with complex long-term conditions. Our aim is to develop and evaluate a new approach towards the management of multi-morbidity.

NCL is making significant progress towards improving efficiency, outcomes and quality of care through the Long Term Conditions Locally Commissioned Service (LTC LCS) which aims to embed best practice in the management of LTCs within Primary Care Networks (PCNs). The NCL Health Alliance is working with the ICB to run an LTC programme that aims to design and test an improved model of care to bring change across the system in the management of LTCs. It aims to complement the LTC LCS through supporting coordination of care across acute, community and mental health for the most complex patients.