Job responsibilities
Management
Ability to motivate staff, delegate appropriately,
lead change, deliver against key targets, and contribute to an organisational
culture of continuous improvement.
Line management of clinical administration and MDT to include a full range of activities including performance, annual leave and
sickness management. Lead regular team meetings to develop a team strategic
focus on delivering business objectives.
Identify and implement systems to improve the efficiency
and effectiveness of the team, and act as a conduit for collaborative working
across the organisation .
Identify opportunities to develop and build capacity
and resilience within the team.
Act as a role model and demonstrate expert knowledge
in conjunction with standards of clinical practice.
Responsible for developing and building upon
effective working relationships with external key stakeholders.
Be a champion of Equity and Diversity, ensuring good
community culture utilising organisational tools and resources.
Safeguarding: All employees have a duty for
safeguarding and promoting the welfare of children and vulnerable adults. The
post holder is expected to undertake the appropriate level of safeguarding
training.
Clinical Standards
The post holder will provide support, advice and
leadership.
The post holder will provide leadership to support service
development and improvement.
The postholder will be responsible for identifying, adopting
and embedding good practice and innovation to help improve efficiencies and
outcomes of our processes and service
The postholder will be expected to liaise closely
with the Clinical Director and Senior Clinical team to implement policies,
strategies, guidelines and initiatives related to palliative care services.
The postholder will identify, evidence and report instances
where KPIs are not being met.
Responsible for day centre administrative resources
Governance
Responsible for coordinating and delivering the end-to-end
process of the clinical audit.
Ensure that the delivery of palliative care services
are consistent with policy, strategy and guidance, to include relevant
governance, quality and operational frameworks.
Support the development and delivery of the
Governance framework for non-clinical aspects of care and service delivery.
Take a leading role in investigating and managing
incidents, complaints, and concerns.
Ensure compliance against all clinical standards.
Act as the responsible manager for compliance and regulatory standards.
Financial and Planning Responsibility
Responsible for the development and management of
the Clinical Department budget.
Responsible for embedding a culture of value for money
and financial awareness.
Responsibility for the maintenance of the clinical
rota and smooth running of the service in conjunction with the Clinical and
Business Support Leads
Manage services as required to meet contractual,
quality and safety expectations.
Take an active role in the Project Oversights
Committee
Business planning and development - stay updated on opportunities, set goals and generate ideas to enhance patient services.
Grants and Trusts
Identify grant opportunities in line with strategic
business objectives.
Work with the Finance team and Grants and Legacies
officer to formulate and cost projects
for grants applications and contracts.
Responsible for ensuring that appropriate measures
are in place and data/reports are produced accurately, in line with milestone
requirements.
Communication
Ensure effective communication to enhance working
relationships across the team.
Ensure communication and working relationships are
effective, and that staff are engaged in the decision-making rationale.
Generate and share knowledge and expertise with all
members of the multi professional team, utilising any new knowledge to feedback
and inform practice.
Committee Responsibility
Manage, attend, and contribute to Service Level
Agreement Meetings with Cardiff and Vale UHB when required.
Membership of internal and external
committees/groups as appropriate.
Member of Health and Safety Committee. Responsible
for ensuring that Health and Safety Policies are understood and observed
Member of Equity, Diversity and Inclusivity group.
All employees are required to follow and implement City Hospice EDI policy, and
undergo any training and development activities to ensure that they can carry
out their duties in terms of promoting, developing , implementing and reviewing
the policy arrangements in the course of their work.
Data Management
Embed a culture for improved data literacy across
the organisation, guiding teams to evidence based decision making
Take responsibility to ensure compliance with legislation,
policy, procedures and codes of practice in relation to systems, data and
information governance
Overall responsibility for all Clinical Information
Management and Technology.
Responsible for ensuring that all data and
management reporting requirements are delivered in line with deadlines set.
