Housekeeping Services Lead

Job description

Job responsibilities

The successful candidate will be a talented Leader, supporting the team in the delivery of high-quality, cost-effective Housekeeping & in-house laundry service.Your leadership & communication skills, will lead your team of Assistant Housekeepers ensuring patient & family requirements are met with care and compassion. Supporting our team of Nurses, bringing knowledge of Infection Prevention and Control. High quality presentation and superb attention to detail are key features of this role.

Person Specification

Experience

Essential

• Youll have experience of staff
• supervision.
• Youll have experience of working to
• H&SAW, COSHH, Housekeeping
• standards
• Youve got great organisational skills
• Your customer service skills will be
• outstanding.
• You will have strong interpersonal skills
• with the ability to communicate
• effectively at all levels.
• You will good motivational skills with the
• ability to engage and empathise with
• others
• You will have the ability to work to
• deadlines and under pressure.
• You will have the skills and experience to
• work independently with minimum
• supervision and as part of a team.
• You will have a high standard of
• presentation in the work place.
• Your attention to detail and a strong
• motivation to maintain high standards
• must be demonstrated.
• Youll be able to confidently use online
• ordering systems/check and send
• emails.

Desirable

• You will have previous experience of
• working within a Housekeeping sector.
• You may have use excel and word
• program if so that would be great. If not
• we can support with this, you do need to
• be willing to learn.
• You may have experience of
• communicating effectively in difficult
• situations.

Qualifications

Essential

• Your career so far will have given you
• demonstrable housekeeping skills and
• team leadership.
• Your career and education so far will
• mean that you are a confident and skilled
• communicator

Desirable

• You might have a formal Housekeeping
• qualification
• It would be great if you have trained in
• team leadership

Attitude and Behaviours

Essential

• You will have a flexible attitude to
• working hours especially with regard to
• covering absence and holidays, including
• bank holidays, working evening and
• weekend
• You will demonstrate a positive attitude
• to all aspects of work
• Demonstrates commitment to St
• Catherine's vision and values.
• You love people who give to charity and
• you are passionate about connecting
• them with our hospice.
• You know you have to lead by example,
• and you are happy to contribute and
• perform a leading role in our
• housekeeping activities.
• You are an authentic, curious, friendly,
• and approachable person who is
• engaging and reassuring.
• You have strong interpersonal skills and
• like to work with people of different
• backgrounds, including volunteers.
• You are self-motivated and have a
• passion for fundraising and a desire to
• develop high standards and working
• practices.
• You understand the importance of
• developing your teams and yourself and
• can tell us how you have done this.

Desirable

• Were a hospice and everything we do is
• about supporting people facing death
• and loss. Whether you have
• experienced bereavement or not, we
• dont expect you to start work equipped
• with the right words to say to people,
• and well work with you to gain these
• skills.
• You understand the complexity of
• working within an organisation which
• delivers care and have experience of
• working with teams who deliver care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Catherine’s Hospice

Address

St. Catherines Hospice

Grace Holland Avenue

Pease Pottage

Crawley

West Sussex

RH119SL

Employer's website

https://www.stch.org.uk/ (Opens in a new tab)