St Catherine’s Hospice

Housekeeping Assistant

The closing date is 15 September 2025

Job summary

Please visit our website at www.stch.org.uk to apply directly for this vacancy. Alternative please copy and paste the information below into your search engine which will take you direct to this vacancy:

https://stcatherineshospice.peoplehr.net/Pages/JobBoard/Opening.aspx?v=299749c8-35f9-4844-80d4-663647ca149a

Main duties of the job

Are you a motivated individual and do your housekeeping skills match our high standards? We have an exciting opportunity to join our friendly Housekeeping Team.

All our Housekeeping Assistants play a fundamental role in the delivery of outstanding care by ensuring the Hospice is safe and clean, and making our environment feel comfortable for our patients and their loved ones.

You will be responsiblefor cleaning patient rooms and supporting with our in-house laundry service. You will also conduct routine cleaning of public areas and office space, in addition to regular planned deep cleaning,anddealing with emergencies, such as spills.

You will ideally have experience in housekeeping, cleaning, hospitality or a healthcare role, specifically in an inpatient or community setting, but more importantly you will have the ability to work as part of a team, as well as independently. You will have effective communication skills, a flexible approach, a keen eye for detail and have a positive, enthusiastic approach.

You must be motivated, dependable and will enjoy meeting and working with people in a caring environment.

This role is offered on a part time basis, working 20 hours per week, worked over 4 days from Monday to Sunday.Working hours will be either 7.30am-1pm or 1pm-6.30pm, with a 30 minute unpaid break. In addition to your salary, you will benefit from a generous enhanced pay rate for working your share of some weekends and bank holidays.

About us

When you join St Catherines, youll be joining a supportive team all working towards abig ambition: to help everyone face death informed, supported and pain free. If that sounds like something youd find fulfilling, please apply today.

Details

Date posted

26 August 2025

Pay scheme

Other

Salary

£12,698.67 to £12,887.47 a year Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

B0271-VA192

Job locations

St. Catherines Hospice

Grace Holland Avenue

Pease Pottage

Crawley

West Sussex

RH11 9SL


Job description

Job responsibilities

JOB PURPOSE

To maintain a high standard of cleaning & attractive building presentation for our patients, relatives, staff and visitors. Under the guidance of your Housekeeping Lead, Provide a safe environment through effective Infection Prevention & Control & compliance with hospice safety standards.

At all times the needs of our patients and relatives are paramount, with confidentiality, sensitivity, compassion and flexibility being essential.

Job description

Job responsibilities

JOB PURPOSE

To maintain a high standard of cleaning & attractive building presentation for our patients, relatives, staff and visitors. Under the guidance of your Housekeeping Lead, Provide a safe environment through effective Infection Prevention & Control & compliance with hospice safety standards.

At all times the needs of our patients and relatives are paramount, with confidentiality, sensitivity, compassion and flexibility being essential.

Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent, good basic English & Maths

Desirable

  • NVQs or equivalent

Experience

Essential

  • Knowledge & experience of working to H&SAW, COSHH standards
  • Customer service awareness
  • Strong people skills with the ability to communicate effectively at all levels.
  • Good motivational skills with the ability to engage and empathise.
  • The ability to write and produce clear and effective correspondence.
  • Ability to work to deadlines and under pressure.
  • Ability to work independently with minimum supervision and as part of a team.
  • High standard of personal presentation of work.
  • Ability to operate in a multi-disciplinary environment.
  • Attention to detail and a strong motivation to maintain high standards.
  • Basic PC Skills.

Desirable

  • Previous experience of working within a Housekeeping environment
  • Familiarity with on-line training modules
  • Experience of maintaining daily records of tasks & safety data
  • Confidence to engage with patients, hospice visitors & the general public.

Attitudes and Behaviours

Essential

  • Flexible attitude to working hours especially with regard to covering absence and holidays, including bank holidays and weekend
  • High standard of integrity and reliability
  • A positive and assertive attitude to all aspects of work
  • Demonstrates commitment to St Catherine's vision and values.
  • Can do supporting attitude across the Site services Team & organisation
Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent, good basic English & Maths

Desirable

  • NVQs or equivalent

Experience

Essential

  • Knowledge & experience of working to H&SAW, COSHH standards
  • Customer service awareness
  • Strong people skills with the ability to communicate effectively at all levels.
  • Good motivational skills with the ability to engage and empathise.
  • The ability to write and produce clear and effective correspondence.
  • Ability to work to deadlines and under pressure.
  • Ability to work independently with minimum supervision and as part of a team.
  • High standard of personal presentation of work.
  • Ability to operate in a multi-disciplinary environment.
  • Attention to detail and a strong motivation to maintain high standards.
  • Basic PC Skills.

Desirable

  • Previous experience of working within a Housekeeping environment
  • Familiarity with on-line training modules
  • Experience of maintaining daily records of tasks & safety data
  • Confidence to engage with patients, hospice visitors & the general public.

Attitudes and Behaviours

Essential

  • Flexible attitude to working hours especially with regard to covering absence and holidays, including bank holidays and weekend
  • High standard of integrity and reliability
  • A positive and assertive attitude to all aspects of work
  • Demonstrates commitment to St Catherine's vision and values.
  • Can do supporting attitude across the Site services Team & organisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Catherine’s Hospice

Address

St. Catherines Hospice

Grace Holland Avenue

Pease Pottage

Crawley

West Sussex

RH11 9SL


Employer's website

https://www.stch.org.uk/ (Opens in a new tab)

Employer details

Employer name

St Catherine’s Hospice

Address

St. Catherines Hospice

Grace Holland Avenue

Pease Pottage

Crawley

West Sussex

RH11 9SL


Employer's website

https://www.stch.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Manager

HR Manager

jobs@stch.org.uk

01293447353

Details

Date posted

26 August 2025

Pay scheme

Other

Salary

£12,698.67 to £12,887.47 a year Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

B0271-VA192

Job locations

St. Catherines Hospice

Grace Holland Avenue

Pease Pottage

Crawley

West Sussex

RH11 9SL


Privacy notice

St Catherine’s Hospice's privacy notice (opens in a new tab)