Job summary
Please
apply for this vacancy via the St Catherines Hospice Website where you can find
a detailed Job Description.
Please
copy and paste the information below into your search engine and this will take
you directly to this vacancy on our website:
https://stcatherineshospice.peoplehr.net/Pages/JobBoard/Opening.aspx?v=e89ac369-ca2d-4951-a01c-324e75072873
Main duties of the job
Are you an enthusiastic, dynamic and highly motivated coordinator looking for your next challenge?
Would you find itrewarding to maximise and deliver process and administration improvements for the Fundraising Department.
Based in the Data & Insight Team within the Income Generation & Marketing directorate, the role supports the department by providing various source data importation processes into our Fundraising and Lottery CRMs.
Supporting the Data & Compliance Manager to ensure the fundraising databases are working in an efficient manner suggesting process improvements and reviews where needed, identifying risks to aspects of the lottery system or management and ensuring that the lottery is run in compliance with Gambling Commission rules and regulations.
About us
When you join St Catherines, youll be joining a supportive team all working towards abig ambition: to help everyone face death informed, supported and pain free. If that sounds like something youd find fulfilling, please apply today.
Employees at St Catherines Hospice can enjoy a variety of benefits including:
- 25 days holiday, increasing with length of service to 30 days + public holidays
- Option to buy or sell up to 1 week of annual leave
- Day off for volunteering
- Day off for moving house
- Blue Light Card
- Cycle to work scheme
- Eye test vouchers
- Generous Pension Up to 9% employer contributions or honour of NHS pension
- Enhanced maternity/adoption pay
- Life Assurance 4x basic salary
- Pay enhancement of unsocial hours
- Flu Jabs
- Counselling Offering
- Discounted Gym
- Schwartz rounds
- Wellbeing Supervision (aka clinical supervision)
- Career pathway and progression
We are located in Grace Holland Avenue, Pease Pottage, Crawley, West Sussex RH11 9SL.
Job description
Job responsibilities
Supporting the Data & Compliance Manager to ensure the fundraising databases are working in an efficient manner suggesting process improvements and reviews where needed, identifying risks to aspects of the lottery system or management and ensuring that the lottery is run in compliance with Gambling Commission rules and regulations.
Job description
Job responsibilities
Supporting the Data & Compliance Manager to ensure the fundraising databases are working in an efficient manner suggesting process improvements and reviews where needed, identifying risks to aspects of the lottery system or management and ensuring that the lottery is run in compliance with Gambling Commission rules and regulations.
Person Specification
Qualifications
Essential
- Educated to GCSE level C in English and Maths or equivalent
Desirable
- It would be great if you are educated to degree level or equivalent
Experience
Essential
- You need to have excellent communication skills, both written and verbal with the ability to build relationships with people at all levels
- Excellent administration, organisational and time management skills
- You need to have strong experience of donor or customer care
- Youve got strong IT skills in the use of Microsoft office and use of databases
- Youve got strong and accurate data input skills
Desirable
- Experience of working in a Fundraising orientated environment would be helpful.
- Previous experience of using a customer relationship, or donor management database (preferably Raisers Edge or Combase)
- Experience of working with and/or managing volunteers
- Local knowledge of St Catherines geographical area
Attitudes and Behaviours
Essential
- You have strong interpersonal and team-working skills
- You are able to work calmly under pressure and deliver results to a high standard
- You are flexible, adaptable and able to work on your own initiative at times
- You understand the importance of sensitively when speaking to patients, carers and supporters
- You have excellent attention to detail and high levels of accuracy
Desirable
- Ability to work to agreed targets
- Ability to update and maintain database
- Ability to report on income and expenditure
- Willingness and desire to learn and develop new skills
Person Specification
Qualifications
Essential
- Educated to GCSE level C in English and Maths or equivalent
Desirable
- It would be great if you are educated to degree level or equivalent
Experience
Essential
- You need to have excellent communication skills, both written and verbal with the ability to build relationships with people at all levels
- Excellent administration, organisational and time management skills
- You need to have strong experience of donor or customer care
- Youve got strong IT skills in the use of Microsoft office and use of databases
- Youve got strong and accurate data input skills
Desirable
- Experience of working in a Fundraising orientated environment would be helpful.
- Previous experience of using a customer relationship, or donor management database (preferably Raisers Edge or Combase)
- Experience of working with and/or managing volunteers
- Local knowledge of St Catherines geographical area
Attitudes and Behaviours
Essential
- You have strong interpersonal and team-working skills
- You are able to work calmly under pressure and deliver results to a high standard
- You are flexible, adaptable and able to work on your own initiative at times
- You understand the importance of sensitively when speaking to patients, carers and supporters
- You have excellent attention to detail and high levels of accuracy
Desirable
- Ability to work to agreed targets
- Ability to update and maintain database
- Ability to report on income and expenditure
- Willingness and desire to learn and develop new skills
