Housekeeping Assistant

Job description

Job responsibilities

Effective prioritization of workload in order to ensure timely completion of all work.

To work in accordance with the rota sometimes needing to cope with varied and fluctuating workloads and sometimes working under pressure.

To utilise the online room bookings system to plan for and ensure the efficient and timely provision of housekeeping to work around functions and meetings.

To maintain departmental records and checklists as required.

Act as a buddy for new starters in your area when requested training and supporting them as required until such time that they are able to work alone.

To liaise with other departments as may be required to ensure suitable provision of Housekeeping services in each area.

To ensure that all commodities are used economically and according to any specified procedures and that waste is kept to a minimum.

Report any accidents and/or incidents and be prepared to make a written statement of the same if necessary.

Report any breakdown or defects in equipment or premises via the online Maintenance reporting system.

Observe safe working practices generally and in accordance with training and instruction received.

Adherence to Risk Assessments as relevant to the role and according to instructions and training.

Processing all dirty and clean laundry and curtains as required including removal and re-hanging of curtains where necessary. Removal of dead or wilting flowers from all areas on sight. Also changing dirty water in vases as needed.

Keeping furniture tidy and well positioned in all areas.

Removal of clinical waste refuse and other waste to appropriate areas safely and correctly as required.

Cleaning and where necessary disinfecting of all areas as required including shampooing of carpets and cleaning in rooms where patients are suffering from an infection - whilst occupied and when vacant according to departmental policies.

General Responsibilities

To undertake all mandatory training as required by Trinity Hospice and Palliative Care Services and participate in appropriate in-service training as and when required.

Maintaining the strict confidentiality of all information acquired especially with regard to patients and staff.

To undertake an appraisal and personal development review annually and through self development continuously update and improve knowledge and competencies

To be a co-operative and supportive member of the Trinity staff team, ensuring that all members are aware of any issues in the post holders workload, which may affect other members of the Trinity team.

To manage all volunteers utilised in your area and to develop effective working relationships providing regular feedback on their performance.

To take responsibility for being up to date with current policies and procedures and to adhere to these.

Co-operating fully in the introduction of any new technology and new methods as appropriate.

To promote at all times the Hospice philosophy and uphold the Trinity core values.

Any other duties that may be reasonably requested.

Person Specification

Experience

Essential

• Previous relevant experience of cleaning
• Relevant experience of cleaning in a healthcare
• setting

Knowledge, Skills and Abilities

Essential

• Able to work well within a team.
• Good I.T. skills; comfortable with computer use
• Able to follow instructions and also use own initiative.
• Effective clear communication - written and verbal
• Willingness to learn new tasks procedures or methods

Personal Attributes

Essential

• Good interpersonal skills - pleasant and
• approachable.
• Have a flexible approach to working good at
• prioritising
• Conscientious and committed to providing a high
• quality service

Qualifications

Desirable

• NVQ in Cleaning and Support Services or similar
• ECDL or other basic I.T. competency qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Trinity Hospice

Address

Low Moor Road

Blackpool

Lancashire

FY2 0BG

Employer's website

https://www.trinityhospice.co.uk/ (Opens in a new tab)