Job summary
Clinical Support Worker
- Hours:22.5 37.5 hours per week (flexible working required to include weekends and nights)
- Location:14A Magdalen Road, Oxford, OX4 1RW
- Salary:HDH Band 3 £27,209 - £28,816 per annum (pro rata)
- Closing date:15th September at 12 noon
- Interview date:tbc
APPLY ON THE HELEN & DOUGLAS HOUSE WEBSITE DIRECTLY:
https://helenanddouglas.current-vacancies.com/Jobs/Advert/3943889?cid=3373&jobtitle=Clinical.Support.Worker&location=14A.Magdalen.Road.Oxford.Oxfordshire.OX4.1RW&rsid=28812&ad=-1000694852&t=Clinical-Support-Worker&l=--A-Magdalen-Road-Oxford-Oxfordshire-OX---RW
Ready to bring your skills to a role that matters?
Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore weencourageapplicants to apply as soon as possible.
Main duties of the job
Helen & Douglas House is looking for a compassionate and motivated Band 3 Clinical Support Worker to join our team, caring for children and young people with complex medical needs. In this rewarding role, youll support daily living activities, assist with clinical tasks such as gastrostomy care (under supervision), and provide emotional support to families, including during end-of-life care. Youll work closely with nurses and the wider care team to deliver safe, dignified, and personalised care in a warm hospice environment.
You will hold an NVQ Level 2 in Health & Social Care, a Nursery Nurse qualification, or equivalent qualification and/or experience in a similar settingsuch as a childrens hospice, paediatric ward, or working with children with complex health needs.
Strong communication skills, a flexible approach to shift work, and a genuine passion for paediatric care are essential. In return, we offer a supportive team culture and ongoing training, If this sounds like the role for you, wed love to hear from you.
About us
Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.
We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others; as such, we welcome new ideas and strive to constantly improve our delivery of care to our patients.
Job description
Job responsibilities
Summary of the
Roles Main Purpose:
As a valued member of the care team
at Helen & Douglas House, you will provide compassionate, hands-on care to
children and young people with complex needs, disabilities, and life-limiting
conditions. Your role will involve supporting their physical and emotional
wellbeing, while also offering practical and sensitive support to their
families during what can be a deeply challenging time. Working closely with
experienced nursing staff and the wider multidisciplinary team, you will help
deliver personalised care that promotes dignity, comfort, and independence.
You will
contribute to the daily running of the hospice, helping to prepare the house
for admissions and ensuring a safe, clean, and welcoming environment for
patients, families, visitors, and staff. This includes supporting the
psychological wellbeing of everyone in the setting by fostering a calm,
respectful, and nurturing atmosphere. You will be expected to maintain
confidentiality, remain vigilant to safeguarding concerns, and uphold high
standards of care and professionalism.
In addition
to your clinical responsibilities, you will actively engage in personal
development through training identified by the Clinical Team, and may be asked to
buddy new team members.
This
role requires empathy, flexibility, and a genuine commitment to making a
meaningful difference in the lives of children and their families.
For the full job description, please see the supporting documents.
Job description
Job responsibilities
Summary of the
Roles Main Purpose:
As a valued member of the care team
at Helen & Douglas House, you will provide compassionate, hands-on care to
children and young people with complex needs, disabilities, and life-limiting
conditions. Your role will involve supporting their physical and emotional
wellbeing, while also offering practical and sensitive support to their
families during what can be a deeply challenging time. Working closely with
experienced nursing staff and the wider multidisciplinary team, you will help
deliver personalised care that promotes dignity, comfort, and independence.
You will
contribute to the daily running of the hospice, helping to prepare the house
for admissions and ensuring a safe, clean, and welcoming environment for
patients, families, visitors, and staff. This includes supporting the
psychological wellbeing of everyone in the setting by fostering a calm,
respectful, and nurturing atmosphere. You will be expected to maintain
confidentiality, remain vigilant to safeguarding concerns, and uphold high
standards of care and professionalism.
In addition
to your clinical responsibilities, you will actively engage in personal
development through training identified by the Clinical Team, and may be asked to
buddy new team members.
This
role requires empathy, flexibility, and a genuine commitment to making a
meaningful difference in the lives of children and their families.
For the full job description, please see the supporting documents.
Person Specification
Qualifications
Essential
- Hold an NVQ level 2/Diploma in Health and Social Care/Nursery Nurse/equivalent qualification
- OR
- Equivalent experience working in a comparable setting e.g., Childrens Hospice, Childrens ward.
Experience
Essential
- Experience of working with children with complex health needs, and understanding of the principles of safeguarding.
- Evidence of Competencies in delegated health tasks.
Desirable
- Experience of working with older children/adolescents, or in a hospice setting is desirable.
Knowledge and skills
Essential
- Good communication and organisational skills.
- Good knowledge of computers or Microsoft office.
- Ability to implement activities for children with a variety of different health care needs.
- Good team worker but also able to work alone, self-motivated with an ability to motivate others.
- Able to work the full range of shifts to provide a 24 hour a day, 7 day a week service.
- Understanding of the need for confidentiality, and ability to manage time effectively.
- Be open to new learning opportunities.
Desirable
- It would be advantageous if the post holder was able to drive, for reasons of efficiency or to enhance service provision.
- Awareness and acceptance of childrens rights and best interests would be desirable.
Person Specification
Qualifications
Essential
- Hold an NVQ level 2/Diploma in Health and Social Care/Nursery Nurse/equivalent qualification
- OR
- Equivalent experience working in a comparable setting e.g., Childrens Hospice, Childrens ward.
Experience
Essential
- Experience of working with children with complex health needs, and understanding of the principles of safeguarding.
- Evidence of Competencies in delegated health tasks.
Desirable
- Experience of working with older children/adolescents, or in a hospice setting is desirable.
Knowledge and skills
Essential
- Good communication and organisational skills.
- Good knowledge of computers or Microsoft office.
- Ability to implement activities for children with a variety of different health care needs.
- Good team worker but also able to work alone, self-motivated with an ability to motivate others.
- Able to work the full range of shifts to provide a 24 hour a day, 7 day a week service.
- Understanding of the need for confidentiality, and ability to manage time effectively.
- Be open to new learning opportunities.
Desirable
- It would be advantageous if the post holder was able to drive, for reasons of efficiency or to enhance service provision.
- Awareness and acceptance of childrens rights and best interests would be desirable.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
