The Hospital of St John and St Elizabeth

Bank Housekeeping Assistant

The closing date is 01 August 2025

Job summary

We are looking for a Bank Housekeeping Assistant to join our customer service focused team. You would be responsible for cleaning activities throughout the Hospital. This will include public areas, the wards, waiting areas, offices and back of house. This role would ideally suit someone with hotel experience where customer service, attention to detail, speed and efficiency are essential. You would be required to use a variety of cleaning chemicals and materials and will be given training as needed to successfully carry out the role.

Main duties of the job

Am I the right person for this Bank Housekeeping Assistant role?

Good general education GCSEs, Higher Education
Previous cleaning/housekeeping experience
Experience of working in an Healthcare environment
Dealing with customers and the general public
Excellent communication and organisational skills
Calm under pressure and stressful situations
Ability to follow instructions and maintain high levels of standards
A team player with ability to work on own
Infection Control and COSHH awareness

About us

Located in leafy St Johns Wood on the Jubilee line, minutes from Central London, our independent private Hospital has just been rated the number one in the country for care in the latest Bupa survey. Uniquely, all profits fund our onsite Hospice, St Johns.

Date posted

14 July 2025

Pay scheme

Other

Salary

Depending on experience Competitive

Contract

Bank

Working pattern

Flexible working

Reference number

B0263-25-0161

Job locations

60 Grove End Road

St John’s Wood

London

NW8 9NH

Job description

Job responsibilities

What are the Responsibilities of this Bank Housekeeping Assistant role?

To perform cleaning duties using work schedules to promote and maintain a clean Hospital environment to staff and patients.
To ensure that all ward areas, theatres, clinical, public areas, and staff working areas are kept clean and tidy by damp dusting, dust control mopping, suction cleaning and damp mopping.
Clean specialist equipment following agreed cleaning procedures.
Complete periodic cleaning as directed to include; carpet shampooing, scrubbing and sealing of floors.
Using the Hospital procedure and following infection control policy remove waste and material for recycling to authorised waste collection points.
To complete deep cleans to remove infections following the agreed infection control policy.
To be responsible for following all Health and Safety, COSHH and Infection
Control policies and observes personnel duty of care in relation to equipment, procedures, and resources
To work as part of a team and communicate in a polite, courteous and positive manner.
To carry out specialist cleaning requirements in all new and refurbished areas, prior to areas becoming operational.
To carry out cleaning on existing and new hard and soft floor covering when required.
To report any mechanical defects, pest sightings or building environmental faults immediately.
To report any accidents or potential hazards immediately.
To be responsible for cleaning equipment used, always keeping it clean, use it as instructed, free from damage and report any faults.
To be trained to use floor scrubbing, polishing and steaming equipment to maintain and clean areas.
Wash by hand or by machine the crockery, cutlery and heated trolley used in the service of food to the patients (only at Butterworth Centre)
To demonstrate diligence whilst on duty and report any concerns to your manager.
To be responsible for the safe and secure handling of keys and door codes to departments, wards and clinics.

If you are ready for a new challenge and relish the chance to become part of a successful, forward thinking organisation then we would love to hear from you.

Job description

Job responsibilities

What are the Responsibilities of this Bank Housekeeping Assistant role?

To perform cleaning duties using work schedules to promote and maintain a clean Hospital environment to staff and patients.
To ensure that all ward areas, theatres, clinical, public areas, and staff working areas are kept clean and tidy by damp dusting, dust control mopping, suction cleaning and damp mopping.
Clean specialist equipment following agreed cleaning procedures.
Complete periodic cleaning as directed to include; carpet shampooing, scrubbing and sealing of floors.
Using the Hospital procedure and following infection control policy remove waste and material for recycling to authorised waste collection points.
To complete deep cleans to remove infections following the agreed infection control policy.
To be responsible for following all Health and Safety, COSHH and Infection
Control policies and observes personnel duty of care in relation to equipment, procedures, and resources
To work as part of a team and communicate in a polite, courteous and positive manner.
To carry out specialist cleaning requirements in all new and refurbished areas, prior to areas becoming operational.
To carry out cleaning on existing and new hard and soft floor covering when required.
To report any mechanical defects, pest sightings or building environmental faults immediately.
To report any accidents or potential hazards immediately.
To be responsible for cleaning equipment used, always keeping it clean, use it as instructed, free from damage and report any faults.
To be trained to use floor scrubbing, polishing and steaming equipment to maintain and clean areas.
Wash by hand or by machine the crockery, cutlery and heated trolley used in the service of food to the patients (only at Butterworth Centre)
To demonstrate diligence whilst on duty and report any concerns to your manager.
To be responsible for the safe and secure handling of keys and door codes to departments, wards and clinics.

If you are ready for a new challenge and relish the chance to become part of a successful, forward thinking organisation then we would love to hear from you.

Person Specification

Qualifications

Essential

Good general education GCSEs, Higher Education

Experience

Essential

Previous cleaning housekeeping experience
Experience of working in an Healthcare environment
Dealing with customers and the general public

Desirable

Flexible working
Calm approach
Well presented

Person Specification

Qualifications

Essential

Good general education GCSEs, Higher Education

Experience

Essential

Previous cleaning housekeeping experience
Experience of working in an Healthcare environment
Dealing with customers and the general public

Desirable

Flexible working
Calm approach
Well presented

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)