The Hospital of St John and St Elizabeth

Outpatient Healthcare Assistant

The closing date is 06 July 2025

Job summary

The Outpatient Department is often a patients first experience of the hospital of St John and St Elizabeth. We aim to deliver first class standards of care where the patient is at the heart of every decision.

Main duties of the job

We have a good team who strive to deliver our vision and values every day. The department has 25 consulting rooms with equipment specific to the various specialties we support and is in spacious, comfortable surroundings. We offer all staff the opportunity to support various specialty clinics and we have a minor procedure room where we undertake some further procedures under local anaesthetic.

The department offers both pre and post-operative appointments and a variety of other medical and general specialties.

About us

Located in leafy St Johns Wood on the Jubilee line, minutes from Central London. Uniquely, all profits fund our onsite Hospice, St Johns.

Date posted

20 June 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

B0263-25-0122

Job locations

60 Grove End Road

St John’s Wood

London

NW8 9NH

Job description

Job responsibilities

To maintain confidentiality surrounding patient treatment at all times.
To ensure documentation is completed accurately and within agreed timescales using Hospital approved documentation, in line with Hospital guidelines.
To have knowledge of and adhere to Hospital policy and professional standards. To ensure that team members do likewise.
To ensure the provision of excellent, evidence-based care for patients.
Ensure that each patient is assessed, and that their care is planned, implemented and evaluated, and that this is accurately documented.
Participate in effective communication between all members of the multidisciplinary team, other hospital departments, relatives and visitors.
Ensure quality care is given, by being familiar with agreed standards of care and to inform seniors, if the required standard cannot be reached.

Job description

Job responsibilities

To maintain confidentiality surrounding patient treatment at all times.
To ensure documentation is completed accurately and within agreed timescales using Hospital approved documentation, in line with Hospital guidelines.
To have knowledge of and adhere to Hospital policy and professional standards. To ensure that team members do likewise.
To ensure the provision of excellent, evidence-based care for patients.
Ensure that each patient is assessed, and that their care is planned, implemented and evaluated, and that this is accurately documented.
Participate in effective communication between all members of the multidisciplinary team, other hospital departments, relatives and visitors.
Ensure quality care is given, by being familiar with agreed standards of care and to inform seniors, if the required standard cannot be reached.

Person Specification

Experience

Desirable

Excellent clinical skills
Excellent communicator
Professional commitment and self-awareness
Motivate self and others
Ability to work within a multidisciplinary team
Good organisational and time management skills
Good interpersonal skills

Person Specification

Experience

Desirable

Excellent clinical skills
Excellent communicator
Professional commitment and self-awareness
Motivate self and others
Ability to work within a multidisciplinary team
Good organisational and time management skills
Good interpersonal skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)