Job responsibilities
Working Hours - 4 sessions
Location - Working across Dulwich & Nunhead practices
Key Responsibilities include
- Provide comprehensive and timely care to patients, ensuring appropriate diagnosis, treatment, and follow-up.
- Undertake home visits for patients in need of medical attention, including those who are housebound or unable to attend surgery who have been referred by GPs.
- Work closely with practice staff, community health teams, and the wider PCN to ensure continuity of care for patients across services.
- Ensure accurate and timely documentation of visits, clinical assessments, and treatment plans.
- Ensure there is appropriate feedback to referring GP/ clinician as required
- Triage and treat patients wishing to see a health care professional, making any necessary referrals to other members of the primary health care team
- Manage patients with problems needing referral to secondary care.
- Ensure service is safe and effective and remains within boundaries of competence, and to acknowledge limitations.
- Advise patients on general health care and minor ailments, with referral to other members of the primary and secondary health care team as necessary
- Ensure that personal and professional clinical standards are maintained.
- Communicate at all levels within the team ensuring an effective service is delivered.
- Maintain accurate, contemporaneous healthcare records appropriate to the consultation.
- Ensure evidenced-based care is delivered at the highest standards ensuring delivery of high-quality patient care.
- Awareness of, and compliance with, all relevant practice policies/guidelines e.g. prescribing, confidentiality, safeguarding, data protection, health and safety and QOF standards
- Achieve and demonstrate agreed standards of personal and professional development to meet the needs of the service.
- Participate in the audit process, evaluation and implementing plans and practice change to meet patient need.
Duties may vary from time to time, without changing the general character of the post or the level of responsibility.
Key working relationships
- Practice teams within neighbourhood
- PCN multi-disciplinary workforce including Extended Primary Care Service
- Clinical Directors
- IHL Managing Director
- IHL Federation team
- Patients
- Wider health and social care services as appropriate
Person Specification
Experience:
Essential:
Medical degree MBBS or equivalent
MRCGP or equivalent certification
Within 2 years of completion of CCT
Full GMC registration on GP register
Not previously substantively employed in GP practice
Experience of working in a primary care environment or similar healthcare setting
Experience of dealing with a range of clinical conditions
Experience of providing home visits
Proven ability to evaluate the safety and effectiveness of own clinical practice.
Understanding of evidence-based practice.
Evidence of working autonomously, with some support and supervision
Experience working within a MDT.
Experience using clinical coding.
Desirable
- Experience in Triage
- Knowledge of Quality and Outcomes Framework.
- Knowledge of public health issues in the local area
- Awareness of issues within the wider health arena
- Knowledge of health-promotion strategies
Clinical knowledge and skills
Essential
- Ability to effectively triage, assess and diagnose
- Requesting pathology tests and processing the results, advising patients accordingly
- Assessing and managing acute deteriorations/exacerbations of Long-Term Conditions
- Understands the importance of evidence-based practice
- Ability to assess and manage patient risk effectively and safely.
- Broad knowledge of clinical governance
- Ability to work within own scope of practice and understanding when to refer to GP
Desirable
- Experience of Emis web
- Knowledge of public health issues in the local area
- Knowledge of health promotion strategies
Skills
Essential
- Excellent communication skills, written and oral, including recording of accurate clinical notes.
- Strong IT skills and competent in the use of Microsoft Office and Outlook
- Effective time management - Planning, Organising and Prioritising, with excellent problem solving and analytical skills
- Ability to work autonomously, and as part of a multi-disciplinary team
- Ability to listen and empathise whilst being honest and caring
- Ability to follow clinical policy and procedure with and understanding of the audit process
Desirable
- Knowledge of General Practice Clinical Systems
Personal qualities and attributes
Essential
- Polite and confident, flexible and cooperative
- Motivated, forward thinker with ability to use own judgement and common sense
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- High levels of integrity
- Sensitive and empathetic in distressing situations
- Ability to work under pressure / in stressful situations
- Effectively able to communicate and understand the needs of the patient
- Commitment to ongoing professional development
- Punctual and committed to supporting the team effort
- Observance of strict confidentiality.
Other - Essential
- Disclosure Barring Service check
- Capable of independent travel across the network and work flexibly to meet the needs of the PCN
Individual responsibilities
The post holder has a responsibility to adhere to all IHL policies, procedures and relevant legislation including the requirements of any professional bodies; maintain satisfactory personal performances and professional standards and to achieve agreed objectives for their role; attend mandatory training as identified by IHL and contribute to their own development.
Equality and Diversity
Recognising the rights of patients, carers, relatives and colleagues and respecting their needs, beliefs, privacy and dignity.
Not discriminating against patients, carers, relatives or colleagues on the grounds of any of the protected characteristics in the Equality Act 2010 (or its amendments or later legislation).
Respecting the rights of patients to accept or refuse treatment or a care provider.
Personal/Professional Development
Participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
Participate in any training programme implemented by the PCN.
Continuing Professional Development in line with professional registration and identified within Personal Development Plan
Confidentiality
Confidentiality in relation to patient data must be maintained at all times. In the course of seeking treatment, patients entrust us with or allow us to gather sensitive information relating to their health or other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post holder may have access to information relating to patients and/or their carers, practice staff and other healthcare workers. The post holder may also have access to information relating to the Practice. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practices Health and Safety policy, including use of personal security systems within the workplace, according to Practice guidelines, identifying risks involved in work activities and undertaking such activities in such a way as to manage those risks, making effective use of training to update knowledge and skills, using appropriate infection control procedures and maintaining work areas in a tidy and safe way and free from hazards and reporting potential risks when identified.
DBS Disclosure
This post is exempt from the Rehabilitation of Offenders Act 1974. You must therefore disclose all spent and unspent convictions, cautions, reprimands and final warnings. If you are offered the post, we will need to obtain a satisfactory DBS disclosure for you.
The main duties and responsibilities shown above are not exhaustive but should merely be regarded as a guide. The post-holder will be expected to conduct any reasonable activities according to the business needs at that time. These will be subject to periodic review and may be amended to meet the challenging needs of the business. The post-holder will be expected to participate in this process and the company would aim to reach agreement to changes.
