Substance Misuse Case Manager

The Alcohol & Drug Service

Information:

This job is now closed

Job summary

The Vacancy

The Alcohol & Drug Service (ADS) are a registered charity who have been transforming the lives of people affected by drugs and alcohol misuse for over 35 years.

Hull Primary Care Addictions Service (Hull PCAS) work in partnership with Humber Teaching NHS Foundation Trust. The service covers GP surgeries across Hull, providing support to long term service users to make improvements in their health and well being by offering early interventions.

It is a very exciting time to be working in the drug and alcohol field, with significant new career opportunities being created.

The successful candidate will support complex service users in long term treatment by assessing risk, need, developing a holistic recovery care plan and delivering psychosocial interventions.

Main duties of the job

  • To demonstrate expert and effective practice in complex situations, assessing and managing levels of risk. To manage a complex caseload and offer an expert opinion to others.

About us

About ADS

For over 30 years, we have delivered effective interventions in towns and cities. Weve helped thousands of local people on the road to recovery, across Humberside, Lincolnshire and Yorkshire, as we help the national strategy on a local basis.

The Alcohol & Drug Service is a charity (Registered Charity 1108595; and a Company Limited by Guarantee, Company No. 05375809). The majority of our funding comes through contracts with statutory commissioners such as Local Authorities and the NHS, but we receive valuable income from charitable grants and individual fundraising efforts which supports many of our most innovative services. We are governed by a Board of Trustees.

We ensure that the organisation is run well and we are a part of the Investors in People scheme, a quality framework which is independently audited. We currently hold the Silver award.

But, even though weve been transforming the lives of people affected by drugs or alcohol misuse for over 30 years, some people may not have heard of us. This is because we always work in partnership and often deliver our services and projects which have their own names/identities.

Date posted

21 December 2023

Pay scheme

Other

Salary

£24,657 to £30,088 a year Dependant upon experience.

Contract

Permanent

Working pattern

Full-time

Reference number

B0261-ADS965575

Job locations

The Alcohol & Drug Service

82 Spring Bank

Hull

HU3 1AB


Humber Mental Health

7 Baker Street

Hull

HU2 8HP


Job description

Job responsibilities

Main Responsibilities:

1. Principal accountabilities

Undertake comprehensive assessments in order to assess the eligibility and suitability of a client in relation to the service.

To devise monitor, review and update recovery care plans within the service to ensure that service users needs are met in a timely and appropriate manner

Deliver care packages including where appropriate, psychosocial and psychological interventions

  • Conduct risk/need assessments and implement risk management/care plans and review in line with policy and procedures
  • Liaise with other health and social care professionals where necessary and appropriate
  • Function as part of a multi disciplinary team, contributing to team meetings as required
  • Case manage in line with a recovery focused model, utilizing one to one and group work interventions as appropriate
  • To communicate highly sensitive information within an often hostile and emotive environment to service users, relatives and colleagues
  • To assist in the decision-making process regarding referral of service users children to the relevant safeguarding agency, assess and interpret complex and conflicting information
  • Compile reports and participate in case conferences and multi-disciplinary team meetings an any other appropriate care planning meeting in relation to service users
  • Screen for Drug and Alcohol use.

Collate statistical information as required to meet the needs of key stakeholders, both internally and externally

Assist in developing and delivering training packages for internal and external use

Contribute towards the development of multi-disciplinary services for people with alcohol and drug misuse problems

  • Proactively encourage drug and alcohol users to access substance misuse services, housing provision and, where appropriate, social support services; to promote and facilitate the harm reduction model of treatment provision in all aspects of work, to enable substance users to adopt safer practices and healthier lifestyles.

To maintain and update client records

To report as soon as is practicable any incidents, complaints or grievances

Prepare and support clients during transfer to other services

Assist in prescribing medication to clients

Positively promote the service during internal and external meetings

2. Safety

To ensure all possible steps are being taken to account for personal safety of both staff and service users during working hours. To make the line manager aware of any potential difficulties in the area of personal safety.
  • Adhere to all Alcohol & Drug Service Health and Safety policies and procedures and ensure their own safety and the safety of colleagues and service users
  • To be aware of the need for security and regard to locking windows, doors etc. and prompt reporting of any works/repairs to the line manager

3. Supervision and Training

Keep personally up to date with developments and new initiatives including the Care Act and Mental Capacity Act

Participate in regular supervision sessions with the line manager and respond to personal development to improve competencies and practice

To participate in the appraisal process and work with the line manager to develop a personal training and development plan.

Attend and participate in training sessions as required both as trainer and trainee.

Provide an effective learning environment for all learners

4. Safeguarding

The Alcohol & Drug Service is committed to safeguarding and promoting the welfare of children, young people (anyone under the age of 18) and adults. It expects all staff, volunteers and students to share this commitment and act in such a way that safeguards and promotes the health and well-being of children, young people and adults.

Staff must ensure that they are familiar with the signs and symptoms of abuse and know what to do if any such concerns are raised.

Staff is expected to follow the safeguarding children and safeguarding adult policies and participate in related mandatory/statutory training.

5. General

Assist in the development of new initiatives and new ways of working to promote the best services for substance users.

Adhere to the Alcohol & Drug Service Equal Opportunities Policy with regard to both staff and service users of the Alcohol & Drug Service.

To undertake any duties under the direction of the line manager and or supervisor

To work in a variety of settings including GP surgeries within the Shared Care scheme and in various outreach clinics

Carry out any other reasonable duties as requested

Maintain registration requirements in accordance with regulations

Job description

Job responsibilities

Main Responsibilities:

1. Principal accountabilities

Undertake comprehensive assessments in order to assess the eligibility and suitability of a client in relation to the service.

To devise monitor, review and update recovery care plans within the service to ensure that service users needs are met in a timely and appropriate manner

Deliver care packages including where appropriate, psychosocial and psychological interventions

  • Conduct risk/need assessments and implement risk management/care plans and review in line with policy and procedures
  • Liaise with other health and social care professionals where necessary and appropriate
  • Function as part of a multi disciplinary team, contributing to team meetings as required
  • Case manage in line with a recovery focused model, utilizing one to one and group work interventions as appropriate
  • To communicate highly sensitive information within an often hostile and emotive environment to service users, relatives and colleagues
  • To assist in the decision-making process regarding referral of service users children to the relevant safeguarding agency, assess and interpret complex and conflicting information
  • Compile reports and participate in case conferences and multi-disciplinary team meetings an any other appropriate care planning meeting in relation to service users
  • Screen for Drug and Alcohol use.

Collate statistical information as required to meet the needs of key stakeholders, both internally and externally

Assist in developing and delivering training packages for internal and external use

Contribute towards the development of multi-disciplinary services for people with alcohol and drug misuse problems

  • Proactively encourage drug and alcohol users to access substance misuse services, housing provision and, where appropriate, social support services; to promote and facilitate the harm reduction model of treatment provision in all aspects of work, to enable substance users to adopt safer practices and healthier lifestyles.

To maintain and update client records

To report as soon as is practicable any incidents, complaints or grievances

Prepare and support clients during transfer to other services

Assist in prescribing medication to clients

Positively promote the service during internal and external meetings

2. Safety

To ensure all possible steps are being taken to account for personal safety of both staff and service users during working hours. To make the line manager aware of any potential difficulties in the area of personal safety.
  • Adhere to all Alcohol & Drug Service Health and Safety policies and procedures and ensure their own safety and the safety of colleagues and service users
  • To be aware of the need for security and regard to locking windows, doors etc. and prompt reporting of any works/repairs to the line manager

3. Supervision and Training

Keep personally up to date with developments and new initiatives including the Care Act and Mental Capacity Act

Participate in regular supervision sessions with the line manager and respond to personal development to improve competencies and practice

To participate in the appraisal process and work with the line manager to develop a personal training and development plan.

Attend and participate in training sessions as required both as trainer and trainee.

Provide an effective learning environment for all learners

4. Safeguarding

The Alcohol & Drug Service is committed to safeguarding and promoting the welfare of children, young people (anyone under the age of 18) and adults. It expects all staff, volunteers and students to share this commitment and act in such a way that safeguards and promotes the health and well-being of children, young people and adults.

Staff must ensure that they are familiar with the signs and symptoms of abuse and know what to do if any such concerns are raised.

Staff is expected to follow the safeguarding children and safeguarding adult policies and participate in related mandatory/statutory training.

5. General

Assist in the development of new initiatives and new ways of working to promote the best services for substance users.

Adhere to the Alcohol & Drug Service Equal Opportunities Policy with regard to both staff and service users of the Alcohol & Drug Service.

To undertake any duties under the direction of the line manager and or supervisor

To work in a variety of settings including GP surgeries within the Shared Care scheme and in various outreach clinics

Carry out any other reasonable duties as requested

Maintain registration requirements in accordance with regulations

Person Specification

Qualifications

Essential

  • Relevant degree e.g. psychology, social work, sociology
  • OR
  • Diploma in Adult Care or equivalent
  • Level 3 Drug and Alcohol or equivalent
  • Microsoft Office including outlook, word and excel

Experience

Essential

  • Experience of working within substance misuse services
  • Experience of a multi-disciplinary team working
  • Experience of key working and psychosocial interventions

Desirable

  • Experience of delivering training
Person Specification

Qualifications

Essential

  • Relevant degree e.g. psychology, social work, sociology
  • OR
  • Diploma in Adult Care or equivalent
  • Level 3 Drug and Alcohol or equivalent
  • Microsoft Office including outlook, word and excel

Experience

Essential

  • Experience of working within substance misuse services
  • Experience of a multi-disciplinary team working
  • Experience of key working and psychosocial interventions

Desirable

  • Experience of delivering training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Alcohol & Drug Service

Address

The Alcohol & Drug Service

82 Spring Bank

Hull

HU3 1AB


Employer's website

https://ads-uk.org/ (Opens in a new tab)


Employer details

Employer name

The Alcohol & Drug Service

Address

The Alcohol & Drug Service

82 Spring Bank

Hull

HU3 1AB


Employer's website

https://ads-uk.org/ (Opens in a new tab)


For questions about the job, contact:

HR Officer

Helena Douglas

helena.douglas@ads-uk.org

01482320606

Date posted

21 December 2023

Pay scheme

Other

Salary

£24,657 to £30,088 a year Dependant upon experience.

Contract

Permanent

Working pattern

Full-time

Reference number

B0261-ADS965575

Job locations

The Alcohol & Drug Service

82 Spring Bank

Hull

HU3 1AB


Humber Mental Health

7 Baker Street

Hull

HU2 8HP


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