Substance Misuse Case Manager

Job description

Job responsibilities

JOB TITLE: Case Manager

REPORTS TO: Senior Case Manager

BASE: In order to meet the needs of the service you will be required to work across multiple base points. ADS reserve the right to change your normal place of work to any location within the service this may include any of the bases used by the service and agencies that it works in partnership with

OBJECTIVES OF POST: To provide referral, advice and brief interventions, some structured key working, assessment and a needle exchange service in a variety of settings to those who have experienced problematic drug and/or alcohol use. To participate in the development of the drugs/alcohol service and the attendant systems and practice and to liaise with a variety of internal departments and outside agencies.

MAIN RESPONSIBILITIES:

1. Principal accountabilities

To function as a part of a team and attend staff meetings as required

Participate in case conferences and present cases in multi-disciplinary team meetings, as required

Assist in devising and implementing appropriate systems for ease of administration.

Assist in collating all statistics, figures and information, as required, for internal and external purposes.

Act as care coordinator/key worker whilst maintaining a high standard of records and case notes.

Provide an assessment of need and motivation for service users and risk assessments and make onwards referrals to specialist agencies, where required

Liaise with the medical part of service and provide motivational support

Assess, develop and review the care plan at regular and agreed intervals to ensure that service users needs are met in an appropriate manner

Assist in setting up, in conjunction with other agencies, programmes for those appropriate service users of the agency

Provide harm reduction advice and information and a needle exchange in a variety of settings

Assess the needs of the service users and promote engagement in the treatment system

Conduct risk assessments and implement risk management plans

Compile reports and participate in case conferences, multi-disciplinary team meetings and any other appropriate care planning meetings

Prepare and support service users in transferring to other services

Prepare and support service users in reintegrating back into society post treatment

Assist in developing and delivering training packages for internal and external use

To abide by The ADS ethical Codes of Practice, developing your own knowledge and practice, and participate in management supervision and team meetings so as to fulfil your role as an effective member of the team and with a maximum emphasis on sound practice and case management

Provide psychological/psychosocial interventions

Prepare and support service users during transfer to other services Provide support to the IPED clinics

Carry out any other reasonable duties as requested

2. Safety

To ensure all possible steps are being taken to account for personal safety of both staff and service users during working hours. To make the line manager aware of any potential difficulties in the area of personal safety or action to remedy this.

Adhere to all ADS Health and Safety policies and procedures, ensuring their own safety and the safety of their colleagues and service users.

To be aware of the need for security and regard to locking windows, doors etc. and prompt reporting of any works/repairs to the line manager

3. Supervision and Training

Keep personally up to date with developments and new initiatives in treatment and legislation affecting substance misuse and associated issues

Participate in regular supervision sessions with the line manager

To work with the line manager to develop a personal training and development plan.

Participate in the appraisal process and work with the line manager to develop a personal training and development plan

Provide an effective learning environment for all learners Attend and participate in training sessions as required both as trainer and trainee.

4. General

Assist in the development of new initiatives and new ways of working to promote the best services for substance users.

Adhere to the Alcohol and Drug Service Equal Opportunities Policy with regard to both staff and service users of the Alcohol and Drug Service.

To undertake any work under the direction of the line manager and or supervisor

Maintain registration requirements in accordance with regulations

5. Safeguarding

The Alcohol & Drug Service is committed to safeguarding and promoting the welfare of children, young people (anyone under the age of 18) and adults. It expects all staff, volunteers and students to share this commitment and act in such a way that safeguards and promotes the health and well-being of children, young people and adults. Staff must ensure that they are familiar with the signs and symptoms of abuse and know what to do if any such concerns are raised. Staff is expected to follow the safeguarding children and safeguarding adults policies and participate in related mandatory/statutory training.

6. Dimensions

Responsibility for Staff To contribute to the effective performance of the staff within the team, through effective coaching, mentoring and practice supervision whilst adhering to current legislation and evidenced based practices. Responsibility for Service Users To support positive change in service users with a history of problematic substance misuse through the delivery of individually tailored packages of care based on key working and psychological/psychosocial interventions Responsibility for Budgets None Responsibility for Reputation Management To ensure the service is highly regarded by internal and external service users.

7. Decision making

These decisions should relate specifically to the principal accountabilities.

Professional decisions about the service users requirements

Take necessary action in relation to risks.

Note: This job description covers the main duties and responsibilities of the job. Other activities commensurate with their job description may from time to time be undertaken by the post holder.

Person Specification

Qualifications

Essential

• A relevant degree e.g., degree in social work, psychology, counselling
• OR
• Diploma in Substance Misuse or equivalent
• L3 in Drug & Alcohol or equivalent

Personal qualities

Essential

• Organised and excellent time management skills
• Confident
• Innovative and imaginative
• Conscientious and reliable
• Flexible
• Confident
• Excellent communication skills
• Ability to travel across the geographical area in a timely manner

Experience

Essential

• Experience and understanding of case note and report writing
• Understanding of health and safety
• Knowledge and experience of assessment, care planning and key working with substance misuses
• Knowledge of substances and their effects
• Knowledge and understanding the issues facing alcohol/drug misusers.
• Knowledge and understanding of the complexities of multi-disciplinary working.
• Knowledge of Safeguarding Adults and Children principles and application in practice
• Knowledge of mental health issues
• Understanding of the recovery movement

Desirable

• Experience of working directly with people with problematic
• substance use
• Knowledge of therapeutic interventions that can be used
• when working with service users
• Knowledge and understanding of electronic operating
• systems e.g., systmone

Skills and abilities

Essential

• Ability to communicate effectively both verbally and in writing with a range of people including other services and agencies.
• Ability to work in a non-judgemental/anti-discriminatory way and keep professional boundaries.
• Ability to work as part of a multi discipline team and be supportive
• Ability to promote and encourage positive use of substance misuse service.
• Ability to maintain professional boundaries.
• Ability to demonstrate innovative practice and an ability to work in adverse situations.
• Ability to write reports and carry out appropriate assessments.
• Ability to effectively manage a caseload and act autonomously.
• Ability to reflect on and develop practice.
• Ability to use initiative, experience and take responsibility

Desirable

• Ability to work jointly with other services/agencies.
• Ability to contribute to the development and practice of others, supporting and positively challenging their practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Alcohol & Drug Service

Address

The Alcohol & Drug Service

82 Spring Bank

Hull

HU3 1AB

Employer's website

https://ads-uk.org/ (Opens in a new tab)