Deputy Nurse Manager

Job responsibilities

Main Duties and Responsibilities:

Frailty prevention - Support frail people to remain independent for longer by providing evidence-based Comprehensive Geriatrics Assessments (CGAs) in the community responding cohesively alongside the wider MDT.

Integrated neighbourhood working - Regular attendance at the Integrated Neighbourhood team MDT. When required supporting the smooth running of these meetings as Chair.

Clinical Leadership & Frailty Care

• Work cohesively with the wider MDT, including Palliative and EOL care teams in the community, to coordinate holistic, person-centred care and ensure[EF1] smooth transitions across pathways.
• Assist in monitoring and auditing clinical practice to ensure adherence to patient safety, and quality standards.

Team Leadership & Line Management

• Support the Nurse Manager with the line management of Nursing and HSW staff, including day-to-day oversight, supervision, and delegation of tasks.
• Ability to travel across INT sites to support clinical and supervisory activity
• Foster a positive, compassionate, and supportive culture that encourages teamwork, psychological safety, and professional growth.
• Contribute to the induction, supervision, and ongoing professional development of team members.

Other responsibilities:

Service Redesign & Improvement

• Support the identification of service development needs and assist in implementing redesign initiatives to enhance patient outcomes and operational efficiency.
• Work with the Nurse Manager to mobilise new programmes of work and supporting with clinical oversight as appropriate.
• Work collaboratively with the Nurse Manager and partnersincluding Palliative and EOL teamsto refine care pathways, ensuring they reflect best practice and meet patient needs.
• Promote innovation and the integration of new services and technologies.

Quality, Safety & Governance

• Participate in clinical audits and quality improvement activities.
• Support local investigations of incidents and events, ensuring learning is identified and actions are implemented.
• Contribute to the development and review of risk assessments aligned with organisational policies.
• Promote patient involvement in care decisions and respond to patient and family concerns in a supportive and timely manner.

Education & Staff Development

• Support staff learning needs and assist in delivering training or signposting to development opportunities.
• Help ensure all new staff receive appropriate induction and mandatory training.

Management, Leadership and Administrative Responsibilities

Workforce & Resource Management

Under the direction of the Nurse Clinical Manager:[EF2]

• Monitor and escalate staffing levels, workload, and resource allocation.
• Contribute to recruitment processes, including shortlisting, interviewing, and onboarding.
• Support the development of staff retention initiatives, including mentorship and career development programmes.

Performance & Reporting

• Assist with monitoring and analysing key performance indicators (KPIs) relating to clinical outcomes, staffing, and service delivery.
• Contribute to reports for senior management and regulatory bodies.
• Support performance review processes, helping to identify strengths and development needs within the team.
• Escalate concerns regarding staff performance and support HR-aligned processes where required, under the direction of the Nurse clinical manager.[EF3]

Communication & Team Coordination

• Support effective communication between Nursing and HSW teams, the Nurse Manager, and the broader leadership group.
• Maintain clear documentation of incidents, complaints, and clinical events in line with reporting protocols.

Policy and Service Development responsibilities:

Contribute to the development of patient information to support patient care.

Actively contribute to the clinical governance agenda, ensuring compliance with statutory and mandatory training.

Have knowledge of policy and practice changes to improve service delivery.

Lead by example in fostering an inquisitive approach and driving a culture change within clinical practice, in line with the patient safety incident response framework, to enable the delivery of excellent person-centred care and support for families/carers.

Participate fully in meetings, clinical supervision, and other key meetings.

Develop, review, and update policies and procedures to ensure they are in line with current best practices, legal requirements, and organisational goals.

Ensure that all policies are communicated effectively to the team and are consistently followed in practice.

Research and Audit Responsibilities:

Utilise research findings to inform and enhance clinical practice.

Support with data collection for service evaluation and audit.

Identify and address personal development needs, staying current with new developments in the field.

Regularly audit clinical practices to ensure compliance with internal procedures and national regulations.

Education and Training responsibilities:

Educate team members and partners on how to support individuals to plan for their future care through promoting, supporting and encouraging advanced care planning and use of the Respect form.

Develop skills in delivering training sessions for healthcare workers, enhancing skills and knowledge to improve care delivery across Nimbuscare's services.

Supervise and mentor students during clinical placements, providing constructive feedback and supporting professional growth.

Customers/ Key Stakeholders

Directors of service, Associate Directors of Operations/Community/Governance/Human Resources, Events and Enterprise, Advanced Practice lead, Member practices and key stakeholders, General Practitioners, Nurse Consultant, Practitioners, Clinical Manager

Experience

Essential

• Significant post-registration experience within community, frailty, acute, or primary care environments
• Experience supporting or supervising staff (e.g., mentorship, shift coordination, professional support)
• Experience contributing to quality improvement, service development, or pathway redesign
• Experience working as part of a multidisciplinary team

Desirable

• Experience working alongside palliative care or EOL teams
• Experience in incident reporting, investigation, or governance processes
• Experience with rota oversight, resource allocation, or coordination of clinical activity

Qualifications

Essential

• Registered Nurse (NMC)
• Evidence of ongoing professional development
• Clinical supervision or mentoring training (or willingness to undertake)

Desirable

• Leadership or management qualification
• Training (or relevant experience) in frailty, palliative care, or community-based care
• Quality improvement or audit training
• Qualification or equivalent experience delivering palliative and ELO care

Knowledge

Essential

• Understanding of frailty, holistic assessment, and person-centred community care
• Knowledge of clinical governance, risk management, and patient safety principles
• Awareness of safeguarding, infection control, and regulatory compliance requirements
• Understanding of the challenges and opportunities within community-based services

Desirable

• Knowledge of Comprehensive Geriatric Assessment (CGA) frameworks
• Understanding of palliative and EOL pathways and best practice models

Skills and Abilities

Essential

• Ability to lead, motivate, and support staff, fostering a positive and inclusive team culture
• Strong clinical assessment and decision-making skills
• Excellent communication and interpersonal skills across all levels
• Ability to analyse clinical or operational data and contribute to reporting
• Strong organisational skills, able to manage competing demands
• Ability to support staff development, supervision, and performance
• Competence in maintaining accurate documentation and digital records

Desirable

• Ability to contribute to service redesign and change management
• Skills in facilitation, teaching, or delivering training

Personal Attributes

Essential

• Compassionate, patient-focused, and values-driven
• Supportive leadership style with a commitment to staff wellbeing
• Resilient and adaptable in a changing service environment
• Proactive approach to problem-solving and quality improvement
• Confident working autonomously and collaboratively

Other

Essential

• Ability to travel across INT sites to support clinical and supervisory activity
• Flexibility to meet service needs
• Commitment to ongoing professional development and reflective practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).