Nimbuscare Ltd

Healthcare Support Worker

The closing date is 31 October 2025

Job summary

Would you like to join a dynamic and successful Health support worker team that is dedicated to supporting the health and wellbeing of patients within our community?

If you are looking for a fresh start or seeking a new challenge, this role offers you the ability to develop a broad range of skills across several disciplines, and the opportunity for further career progression.

Your role will be as part of a team to support and care for patients to help them remain independent in their own homes. As part of our service, we provide an urgent crisis response supporting patients who are acutely unwell and preventing unnecessary hospital admissions. We also provide care and support for patients who are discharged from hospital to regain confidence, independence or who are awaiting a long-term package of care.

You will work closely with a team of healthcare professionals to support patients' individual needs and promote patient health and wellbeing.

Main duties of the job

To provide first visit assessments of patients in their own home, and ongoing care and support to the individual.

To provide subsequent visits and on-going care and support as appropriate

To assist and support patients and carers as appropriate. To assist patients with their activities of living, including prompting and administrating medication as required, diet, maintaining personal hygiene, assessing and using toilet facilities as appropriate.

Support patients to meet their basic needs, including prompting and administering medication as required, supporting with dietary needs, maintaining personal hygiene, and using toilet facilities as appropriate.

To support patients with light household duties if patient cannot do this due to being acutely unwell and does not have a support network to help with this.

Perform physical observations on patients using the necessary equipment (blood pressure monitors, blood sugar, and pulse oximeters) when appropriate or when advised to by a manager or member of the nursing team.

Ensure referrals to other agencies are made and effectively and efficiently signpost patients to relevant agencies when appropriate.

Ensure relevant information, including all changes in a patient's condition, is passed to the registered nurse on duty. Ensure efficient hand over of visit allocations with Healthcare Support colleagues.

About us

Nimbuscare is one of the largest 'at scale' providers of primary care in the North of England, caring for more than 250,000 patients across our 11 Member GP Practices.

We work collaboratively across the York area delivering new, innovative and sustainable health care services.

As leaders in local care, our goal is to work together across the health and care system to improve the health, wellbeing and experience of our patients/

To learn more about Nimbuscare please visit our website at www.nimbuscare/.co.uk

In line with the General Data Protection Regulation (GDPR), Nimbuscare will use and hold your personal data for the intended purpose.

We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.

Nimbuscare is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive supportive culture that values and celebrates our differences.

As a Disability Confident Committed employer disabled applicants who meet the essential criteria for this job are guaranteed an interview.

Details

Date posted

09 October 2025

Pay scheme

Other

Salary

£13.90 an hour -for week days and £15.45 an hour for weekends & bank holidays

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

B0260-25-0102

Job locations

Gateway 1

Holgate Park Drive

York

YO26 4GG


Job description

Job responsibilities

Salary: £24,102 per annum (pro rata £12,854.40)

Generous mileage allowance and 5 weeks paid holiday plus bank holidays (pro rata)

Allowance for weekends and bank holidays

Training package/uniform/ NHS pension

Tenure: Permanent

Hours: Part-time 20 Hours

Job Summary

Would you like to join a dynamic and successful Health support worker team that is dedicated to supporting the health and wellbeing of patients within our community?

If you are looking for a fresh start or seeking a new challenge, this role offers you the ability to develop a broad range of skills across several disciplines, and the opportunity for further career progression.

Your role will be as part of a team to support and care for patients to help them remain independent in their own homes. As part of our service, we provide an urgent crisis response supporting patients who are acutely unwell and preventing unnecessary hospital admissions. We also provide care and support for patients who are discharged from hospital to regain confidence, independence or who are awaiting a long-term package of care.

You will work closely with a team of healthcare professionals to support patients' individual needs and promote patient health and wellbeing.

Main duties of the role

To provide first visit assessments of patients in their own home, and ongoing care and support to the individual.

To provide subsequent visits and on-going care and support as appropriate

To assist and support patients and carers as appropriate. To assist patients with their activities of living, including prompting and administrating medication as required, diet, maintaining personal hygiene, assessing and using toilet facilities as appropriate.

Support patients to meet their basic needs, including prompting and administering medication as required, supporting with dietary needs, maintaining personal hygiene, and using toilet facilities as appropriate.

To support patients with light household duties if patient cannot do this due to being acutely unwell and does not have a support network to help with this.

Perform physical observations on patients using the necessary equipment (blood pressure monitors, blood sugar, and pulse oximeters) when appropriate or when advised to by a manager or member of the nursing team.

Ensure patients comfort, safety, and dignity at all times, respecting privacy and always ensuring confidentiality.

Administrative Record Keeping: Responsible for maintaining accurate records / discharging and archiving patients paperwork. Completing Healthcare Support visit data and ensuring this is inputted correctly.

Ensure referrals to other agencies are made and effectively and efficiently signpost patients to relevant agencies when appropriate.

Ensure relevant information, including all changes in a patient's condition, is passed to the registered nurse on duty. Ensure efficient hand over of visit allocations with Healthcare Support colleagues.

Ensure accurate records are maintained in a timely manner including discharging and archiving patient paperwork, completing Healthcare Support visit data and CQC documentation.

About you

With excellent communication skills you will have the ability to build a professional rapport with patients', being able to calmly and professional identify and deliver patient needs.

A team player, you will work effectively and professional within the wider Frailty Team and a can work independently,

You will have a solution focussed attitude and be able to react to challenges or setbacks in a positive manner. You will be able to work efficiently.

You will hold a full UK driving licence and have access to a vehicle.

Full training will be given, we invite applicants with no experience in healthcare.

Dates to bear in mind.

The closing date for applications is 31.10.2025 at 23:59

Interview will take place at our Gateway 1 site in York the week commencing 10.11.2025

Please note we are only able to accept applications from those with the Right to Work in the UK.

Job description

Job responsibilities

Salary: £24,102 per annum (pro rata £12,854.40)

Generous mileage allowance and 5 weeks paid holiday plus bank holidays (pro rata)

Allowance for weekends and bank holidays

Training package/uniform/ NHS pension

Tenure: Permanent

Hours: Part-time 20 Hours

Job Summary

Would you like to join a dynamic and successful Health support worker team that is dedicated to supporting the health and wellbeing of patients within our community?

If you are looking for a fresh start or seeking a new challenge, this role offers you the ability to develop a broad range of skills across several disciplines, and the opportunity for further career progression.

Your role will be as part of a team to support and care for patients to help them remain independent in their own homes. As part of our service, we provide an urgent crisis response supporting patients who are acutely unwell and preventing unnecessary hospital admissions. We also provide care and support for patients who are discharged from hospital to regain confidence, independence or who are awaiting a long-term package of care.

You will work closely with a team of healthcare professionals to support patients' individual needs and promote patient health and wellbeing.

Main duties of the role

To provide first visit assessments of patients in their own home, and ongoing care and support to the individual.

To provide subsequent visits and on-going care and support as appropriate

To assist and support patients and carers as appropriate. To assist patients with their activities of living, including prompting and administrating medication as required, diet, maintaining personal hygiene, assessing and using toilet facilities as appropriate.

Support patients to meet their basic needs, including prompting and administering medication as required, supporting with dietary needs, maintaining personal hygiene, and using toilet facilities as appropriate.

To support patients with light household duties if patient cannot do this due to being acutely unwell and does not have a support network to help with this.

Perform physical observations on patients using the necessary equipment (blood pressure monitors, blood sugar, and pulse oximeters) when appropriate or when advised to by a manager or member of the nursing team.

Ensure patients comfort, safety, and dignity at all times, respecting privacy and always ensuring confidentiality.

Administrative Record Keeping: Responsible for maintaining accurate records / discharging and archiving patients paperwork. Completing Healthcare Support visit data and ensuring this is inputted correctly.

Ensure referrals to other agencies are made and effectively and efficiently signpost patients to relevant agencies when appropriate.

Ensure relevant information, including all changes in a patient's condition, is passed to the registered nurse on duty. Ensure efficient hand over of visit allocations with Healthcare Support colleagues.

Ensure accurate records are maintained in a timely manner including discharging and archiving patient paperwork, completing Healthcare Support visit data and CQC documentation.

About you

With excellent communication skills you will have the ability to build a professional rapport with patients', being able to calmly and professional identify and deliver patient needs.

A team player, you will work effectively and professional within the wider Frailty Team and a can work independently,

You will have a solution focussed attitude and be able to react to challenges or setbacks in a positive manner. You will be able to work efficiently.

You will hold a full UK driving licence and have access to a vehicle.

Full training will be given, we invite applicants with no experience in healthcare.

Dates to bear in mind.

The closing date for applications is 31.10.2025 at 23:59

Interview will take place at our Gateway 1 site in York the week commencing 10.11.2025

Please note we are only able to accept applications from those with the Right to Work in the UK.

Person Specification

Qualifications

Essential

  • Certification of Enhanced Criminal Record Check with childrens and/or adult barred list to be carried out after successful interview.
  • Caring
  • Good communication skills

Desirable

  • NVQ Level 2/3 in Care
  • Experience of working in a community health/social care setting

Experience

Essential

  • Teamwork: Work effectively and professionally within the team through willingness to proactively support and assist their peers and colleagues.
  • Ability to work independently supported by the Community Frailty Team. Having the ability to recognise when a problem / issue should be escalated or referred to the wider clinical team because it falls outside of the scope of the role and clinical knowledge.
  • Solution Focussed Approach: Ability to react to and face challenges or setbacks in a positive manner with a commitment to continuous improvement of their own skills and behaviours and of the service.
  • Customer Service: Ability to remain focused on providing and continuously improving an excellent patient and internal customer service (colleagues).
  • Confidentiality: Ability to exercise and adhere to Nimbuscare confidentiality policies.
  • Work Prioritisation: Ability to organise, prioritise and manage your own workload.

Other

Essential

  • Access to a car and full driving license

Behaviours

Essential

  • Teamwork: Work effectively and professionally within the team through willingness to proactively support and assist their peers and colleagues.
  • Ability to work independently supported by the Community Frailty Team. Having the ability to recognise when a problem / issue should be escalated or referred to the wider clinical team because it falls outside of the scope of the role and clinical knowledge.
  • Solution Focussed Approach: Ability to react to and face challenges or setbacks in a positive manner with a commitment to continuous improvement of their own skills and behaviours and of the service.
  • Customer Service: Ability to remain focused on providing and continuously improving an excellent patient and internal customer service (colleagues).
  • Confidentiality: Ability to exercise and adhere to Nimbuscare confidentiality policies.
  • Work Prioritisation: Ability to organise, prioritise and manage your own workload.

Skills

Essential

  • Communication Skills. Good Verbal and written communication.
  • Ability to build professional and appropriate rapport with patients.
  • Able to calmly, professionally and efficiently identify patients needs.
  • Able to calmly, professionally and efficiently deliver patients needs with a warm reassuring demeanour
Person Specification

Qualifications

Essential

  • Certification of Enhanced Criminal Record Check with childrens and/or adult barred list to be carried out after successful interview.
  • Caring
  • Good communication skills

Desirable

  • NVQ Level 2/3 in Care
  • Experience of working in a community health/social care setting

Experience

Essential

  • Teamwork: Work effectively and professionally within the team through willingness to proactively support and assist their peers and colleagues.
  • Ability to work independently supported by the Community Frailty Team. Having the ability to recognise when a problem / issue should be escalated or referred to the wider clinical team because it falls outside of the scope of the role and clinical knowledge.
  • Solution Focussed Approach: Ability to react to and face challenges or setbacks in a positive manner with a commitment to continuous improvement of their own skills and behaviours and of the service.
  • Customer Service: Ability to remain focused on providing and continuously improving an excellent patient and internal customer service (colleagues).
  • Confidentiality: Ability to exercise and adhere to Nimbuscare confidentiality policies.
  • Work Prioritisation: Ability to organise, prioritise and manage your own workload.

Other

Essential

  • Access to a car and full driving license

Behaviours

Essential

  • Teamwork: Work effectively and professionally within the team through willingness to proactively support and assist their peers and colleagues.
  • Ability to work independently supported by the Community Frailty Team. Having the ability to recognise when a problem / issue should be escalated or referred to the wider clinical team because it falls outside of the scope of the role and clinical knowledge.
  • Solution Focussed Approach: Ability to react to and face challenges or setbacks in a positive manner with a commitment to continuous improvement of their own skills and behaviours and of the service.
  • Customer Service: Ability to remain focused on providing and continuously improving an excellent patient and internal customer service (colleagues).
  • Confidentiality: Ability to exercise and adhere to Nimbuscare confidentiality policies.
  • Work Prioritisation: Ability to organise, prioritise and manage your own workload.

Skills

Essential

  • Communication Skills. Good Verbal and written communication.
  • Ability to build professional and appropriate rapport with patients.
  • Able to calmly, professionally and efficiently identify patients needs.
  • Able to calmly, professionally and efficiently deliver patients needs with a warm reassuring demeanour

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nimbuscare Ltd

Address

Gateway 1

Holgate Park Drive

York

YO26 4GG


Employer's website

https://www.primarycareyork.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nimbuscare Ltd

Address

Gateway 1

Holgate Park Drive

York

YO26 4GG


Employer's website

https://www.primarycareyork.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Recruitment Team

nimbuscare.recruitment@nhs.net

Details

Date posted

09 October 2025

Pay scheme

Other

Salary

£13.90 an hour -for week days and £15.45 an hour for weekends & bank holidays

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

B0260-25-0102

Job locations

Gateway 1

Holgate Park Drive

York

YO26 4GG


Supporting documents

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