Job summary
The Safe and Effective Care Lead will provide expert leadership in clinical
quality management, patient safety, patient experience, and clinical
effectiveness across Nimbuscares clinical services. The role involves ensuring
compliance with national and local policies, conducting audits, and meeting
regulatory requirements related to clinical quality performance. The post
holder will facilitate access to reliable clinical quality information, promote
improved clinical standards, and enhance patient experiences. Additionally, the
role includes coordinating risk management and ensuring effective clinical
governance systems aligned with Nimbuscares standards.
Main duties of the job
- Provide clear, visible leadership and support
for Nimbuscares clinical contracts.
- Collaborate with the Associate Director of
Governance to ensure the delivery of high-quality, safe, and effective
care.
- Lead the risk management process and foster a
culture of appropriate risk escalation.
- Ensure compliance with local, regional, and
national standards and access targets
- Service
Development and Improvement:
- Identify trends and opportunities for service
improvement related to patient safety and experience.
- Develop and coordinate policies and processes
to ensure ongoing compliance with regulatory bodies (e.g., CQC, NHSE/I,
CCG).
- Work with Operational Service Managers to
identify and address areas for service improvement, including capacity
and demand.
- Monitor and report on the implementation of
improvement plans following assessments.
- Clinical
Governance and Compliance:
- Implement and embed Nimbuscares Patient
Safety Incident Response Plan and the Patient Safety Incident Response
Framework.
- Ensure effective systems of internal control
and clinical governance.
- Coordinate regular audits and reviews of
clinical practices with Nimbuscares audit team.
- Prepare Nimbuscare Services for peer reviews
and other inspections
About us
Nimbuscare is a not-for-profit organisation that aims to be
a collaborative and agile provider that cares for its people and patients.
Nimbuscare is based in York and is owned by all the practices in the city,
however we deliver services over a wider footprint.
Who are we
We deliver Urgent Care services in collaboration with the
hospital and GP practices in York, Scarborough, Whitby, Malton and Selby. We
also provide community-based frailty care, which focuses on treating people in
the community where we can. We also aim to shift services into the community
where possible, for example our community diagnostic centres run in partnership
with the Acute Trust.
We are committed to contributing towards a better NHS based
on equity, fairness, innovation, collaboration and quality.
We are part of the system, and we are here to stay.
Nimbuscare is committed to improving the diversity of its
workforce to better reflect the communities we serve. We welcome applications
from everyone and work to promote an inclusive supportive culture that values
and celebrates our differences.
As a Disability Confident Committed employer disabled
applicants who meet the essential criteria for this job are guaranteed an
interview.
Please note Nimbuscare does not hold a license to sponsor
any visa applications and we are unable to provide any advice about visas
Job description
Job responsibilities
Position Title: Safe and Effective Care Lead
Pay:Depending on experience
Department/Service: Nimbuscare Clinical Services
Reports To: Associate Director of Governance
Accountable To: Director of Urgent Care
Professionally Accountable To: Associate Director of Governance
The Safe and Effective Care Lead will provide expert leadership in clinical
quality management, patient safety, patient experience, and clinical
effectiveness across Nimbuscares clinical services. The role involves ensuring
compliance with national and local policies, conducting audits, and meeting
regulatory requirements related to clinical quality performance. The post
holder will facilitate access to reliable clinical quality information, promote
improved clinical standards, and enhance patient experiences. Additionally, the
role includes coordinating risk management and ensuring effective clinical
governance systems aligned with Nimbuscares standards.
Clinical
Leadership:
- Provide clear, visible leadership and support
for Nimbuscares clinical contracts.
- Collaborate with the Associate Director of
Governance to ensure the delivery of high-quality, safe, and effective
care.
- Lead the risk management process and foster a
culture of appropriate risk escalation.
- Ensure compliance with local, regional, and
national standards and access targets
Service
Development and Improvement:
- Identify trends and opportunities for service
improvement related to patient safety and experience.
- Develop and coordinate policies and processes
to ensure ongoing compliance with regulatory bodies (e.g., CQC, NHSE/I,
CCG).
- Work with Operational Service Managers to
identify and address areas for service improvement, including capacity
and demand.
- Monitor and report on the implementation of
improvement plans following assessments.
Team
Management and Collaboration:
- Manage and support administrative staff.
- Foster a collaborative and supportive team
environment.
- Effectively communicate information to ensure
awareness of service priorities and objectives.
Clinical
Governance and Compliance:
- Implement and embed Nimbuscares Patient
Safety Incident Response Plan and the Patient Safety Incident Response
Framework.
- Ensure effective systems of internal control
and clinical governance.
- Coordinate regular audits and reviews of
clinical practices with Nimbuscares audit team.
- Prepare Nimbuscare Services for peer reviews
and other inspections.
Education
and Training:
- Collaborate with the Education by Nimbuscare
team to promote continuous professional development and lifelong
learning.
- Work with the Associate Director of
Governance to develop and implement training programmes for allied health
professionals and clinical staff.
- Completion of all mandatory and essential to
role training.
Patient
Engagement and Experience:
- Utilise patient feedback to drive service
improvements.
- Collaborate with Nimbuscares Patient Liaison
Team to address patient concerns and complaints promptly.
- Ensure patients are treated with dignity,
respect, and compassion.
- Provide support during patient safety
incidents.
Administrative
Responsibilities:
- Ensure high standards of work output.
- Prepare performance reports for relevant
meetings.
- Provide administrative support for meetings
and events.
- Play a key role in Rapid Review meetings and
incident management.
- Assist with risk assessments and mitigation,
ensuring they reflect the current risk status.
- Support the Associate Director of Governance
and Quality Compliance.
Job description
Job responsibilities
Position Title: Safe and Effective Care Lead
Pay:Depending on experience
Department/Service: Nimbuscare Clinical Services
Reports To: Associate Director of Governance
Accountable To: Director of Urgent Care
Professionally Accountable To: Associate Director of Governance
The Safe and Effective Care Lead will provide expert leadership in clinical
quality management, patient safety, patient experience, and clinical
effectiveness across Nimbuscares clinical services. The role involves ensuring
compliance with national and local policies, conducting audits, and meeting
regulatory requirements related to clinical quality performance. The post
holder will facilitate access to reliable clinical quality information, promote
improved clinical standards, and enhance patient experiences. Additionally, the
role includes coordinating risk management and ensuring effective clinical
governance systems aligned with Nimbuscares standards.
Clinical
Leadership:
- Provide clear, visible leadership and support
for Nimbuscares clinical contracts.
- Collaborate with the Associate Director of
Governance to ensure the delivery of high-quality, safe, and effective
care.
- Lead the risk management process and foster a
culture of appropriate risk escalation.
- Ensure compliance with local, regional, and
national standards and access targets
Service
Development and Improvement:
- Identify trends and opportunities for service
improvement related to patient safety and experience.
- Develop and coordinate policies and processes
to ensure ongoing compliance with regulatory bodies (e.g., CQC, NHSE/I,
CCG).
- Work with Operational Service Managers to
identify and address areas for service improvement, including capacity
and demand.
- Monitor and report on the implementation of
improvement plans following assessments.
Team
Management and Collaboration:
- Manage and support administrative staff.
- Foster a collaborative and supportive team
environment.
- Effectively communicate information to ensure
awareness of service priorities and objectives.
Clinical
Governance and Compliance:
- Implement and embed Nimbuscares Patient
Safety Incident Response Plan and the Patient Safety Incident Response
Framework.
- Ensure effective systems of internal control
and clinical governance.
- Coordinate regular audits and reviews of
clinical practices with Nimbuscares audit team.
- Prepare Nimbuscare Services for peer reviews
and other inspections.
Education
and Training:
- Collaborate with the Education by Nimbuscare
team to promote continuous professional development and lifelong
learning.
- Work with the Associate Director of
Governance to develop and implement training programmes for allied health
professionals and clinical staff.
- Completion of all mandatory and essential to
role training.
Patient
Engagement and Experience:
- Utilise patient feedback to drive service
improvements.
- Collaborate with Nimbuscares Patient Liaison
Team to address patient concerns and complaints promptly.
- Ensure patients are treated with dignity,
respect, and compassion.
- Provide support during patient safety
incidents.
Administrative
Responsibilities:
- Ensure high standards of work output.
- Prepare performance reports for relevant
meetings.
- Provide administrative support for meetings
and events.
- Play a key role in Rapid Review meetings and
incident management.
- Assist with risk assessments and mitigation,
ensuring they reflect the current risk status.
- Support the Associate Director of Governance
and Quality Compliance.
Person Specification
Personal Attributes
Essential
- Patient-centred with a commitment to excellence.
- Proactive in improving services with a positive approach.
- Flexible and supportive in team settings.
- Demonstrates respect, care, and enthusiasm.
- Maintains high standards of diplomacy and confidentiality.
- Capable of working autonomously and collaboratively.
Qualifications
Essential
- Significant senior-level experience in a complex organisation
- Masters degree or equivalent in a relevant field or willingness to pursue one within the first year of appointment.
- Evidence of ongoing professional development in relevant fields.
Desirable
- Previous NHS management experience.
- Professional qualifications in Patient Safety, Patient Experience, Clinical Effectiveness, Risk Management, or Leadership.
- Experience with risk management software.
- Clinical qualification with current registration (e.g., NMC, HPC).
- Awareness and training in PSIRF (Patient Safety Incident Response Framework).
- Knowledge of human factors and its application.
Knowledge and Skills
Essential
- In-depth understanding and application of clinical and corporate governance.
- Knowledge of relevant national policies related to quality domains.
- Excellent communication, negotiation, and influencing skills.
- Ability to prepare high-quality written reports and disseminate information.
- Strong organisational skills with the capability to manage a workload with minimal supervision.
Desirable
- Awareness of current NHS issues and priorities.
- Leadership and team-building skills.
Other
Essential
- Adherence to Nimbuscares policies and procedures.
- Compliance with Health & Safety regulations.
- Maintain confidentiality in line with Nimbuscare policies.
- Support equality and diversity.
- Actively engage in safeguarding children and adults according to Nimbuscare guidelines.
Person Specification
Personal Attributes
Essential
- Patient-centred with a commitment to excellence.
- Proactive in improving services with a positive approach.
- Flexible and supportive in team settings.
- Demonstrates respect, care, and enthusiasm.
- Maintains high standards of diplomacy and confidentiality.
- Capable of working autonomously and collaboratively.
Qualifications
Essential
- Significant senior-level experience in a complex organisation
- Masters degree or equivalent in a relevant field or willingness to pursue one within the first year of appointment.
- Evidence of ongoing professional development in relevant fields.
Desirable
- Previous NHS management experience.
- Professional qualifications in Patient Safety, Patient Experience, Clinical Effectiveness, Risk Management, or Leadership.
- Experience with risk management software.
- Clinical qualification with current registration (e.g., NMC, HPC).
- Awareness and training in PSIRF (Patient Safety Incident Response Framework).
- Knowledge of human factors and its application.
Knowledge and Skills
Essential
- In-depth understanding and application of clinical and corporate governance.
- Knowledge of relevant national policies related to quality domains.
- Excellent communication, negotiation, and influencing skills.
- Ability to prepare high-quality written reports and disseminate information.
- Strong organisational skills with the capability to manage a workload with minimal supervision.
Desirable
- Awareness of current NHS issues and priorities.
- Leadership and team-building skills.
Other
Essential
- Adherence to Nimbuscares policies and procedures.
- Compliance with Health & Safety regulations.
- Maintain confidentiality in line with Nimbuscare policies.
- Support equality and diversity.
- Actively engage in safeguarding children and adults according to Nimbuscare guidelines.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
