Job responsibilities
Job Title: Healthcare Assistant Community Diagnostic Centre (CDC)
Reports to: Service Manager
Salary: £22,816 - £24,336 (dependent on experience)
Contract Type: Permanent Full Time / Part Time / Bank hours
Duties and Responsibilities:
The duties and responsibilities to be undertaken may include any or all the items in the following list. Duties may be varied from time to time under the direction of the Clinical Lead
To contribute to the on-going assessment of a patient by completing the appropriate paperwork.
To undertake, and report back on delegated clinical activities that have previously been signed competent. e.g., observations, ECG recording and interpretation, venepuncture.
To enable patients/carers to make most effective use of resources within the service by ensuring they receive up-to-date information sheets, responding to any questions constructively.
To pass onto/seek assistance from other colleagues, promptly, any questions that you are unable to resolve.
To assist with general duties appropriate to the clinical area as required.
To use clinical judgement and skills to report any untoward changes in carers or clients health status immediately to the relevant team member, GP, Nurse or emergency services if appropriate.
To plan and implement straightforward tasks and work guided by standard operating procedures and protocols and undertake roles/duties as delegated by a nurse.
Identify and promote best practice
Understand and continually make connections between patient experience, quality, safety and efficiency objectives to ensure the organisation delivers ambitious and sustainable improvement.
Stakeholder engagement
Develop excellent relationships with staff at all levels, colleagues, divisional clinical and management teams across primary and community care.
Business responsibilities:
Maintain ethos and culture of Nimbuscare Limited.
Positively promote Nimbuscare Limited.
Attend in-house governance, educational and staff meetings as appropriate.
To build and maintain relationships with other healthcare professionals.
Learning and development:
You will participate in any training programme implemented by Nimbuscare Limited as part of this employment, such training to include:
Participation in individual performance reviews, including maintaining a record of own personal and/or professional development.
Make effective use of learning opportunities within and outside the workplace, evaluating their effectiveness and feeding back relevant information.
Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments.
Undertake mandatory and statutory training as required.
Team working:
Understand own role and scope in the organisation and identify how this may develop over time.
Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.
Accept delegation from senior staff, prioritise own workload and ensure effective time management strategies are embedded in own practice.
Participate in team activities that create opportunities to improve customer care.
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
Participate and support local projects as agreed with the management team.
Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence of those taking on delegated duties.
In the course of seeking treatment, customers entrust us with, or allow us to gather, sensitive information in relation to their health or other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
Confidentiality
In the performance of the duties outlined in this Job Description, you may have access to confidential information relating to customers and their carers, Nimbuscare Ltd staff and other healthcare workers. You may also have access to information relating to Nimbuscare Ltd as an organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to customers, carers, colleagues, other healthcare workers or the business of Nimbuscare Limited may only be divulged to authorised persons in accordance with Nimbuscare Ltd policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
You will assist in promoting and maintaining their own and others health, safety and security as defined in the Nimbuscare Health & Safety Policy, to include:
- Using personal security systems within the workplace according to guidelines.
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
- Reporting potential risks identified.
Equality and Diversity:
You will support the equality, diversity and rights of customers, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Nimbuscare Limited procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of customers, carers and colleagues.
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Quality:
The post-holder will strive to maintain quality within Nimbuscare Limited, and will:
- Alert other team members to issues of quality and risk.
- Assess own performance and take accountability for own actions, either directly or under supervision.
- Effectively manage own time, workload and resources.
- Work within own limitations and experience.
- Be aware of and co-operate with audit.
- Work effectively with individuals in other agencies to meet patients needs.
- Be professional at all times.
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members.
- Communicate effectively with customers and carers.
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Other:
This job description is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with you. You are required to carry out any duties that may reasonably be requested by the Directors.
