Job summary
An exciting opportunity has arisen for a well organised and
self-motivated individual to join Nimbuscare as our Data Quality Officer.
This post would suit individuals who are confident in the use of
Microsoft Office, have extremely strong excel skills, and have a detailed
understanding and working knowledge of Patient Administration Systems including
SystmOne.
You will be working to improve the quality of data on our Patient
Administration Systems, through improving data entry via templates, reporting
and auditing. You will work with the clinical teams to identify data quality
issues and resolve as required and support both the Project team and Operations
team, through designing data entry templates and reporting functionality. You
will work with partner organisations to create and run necessary clinical
searches to assist in clinical research
You will be responsible for the asset register for all IT
equipment, for maintaining the risk register related to data information
governance, for maintaining the IG Toolkit, IG policies and IG audits, ensuring
that all staff understand their responsibility in relation to data & IG,
and supporting the team in developing their data skills through training and
support.
The post holder will work with a range of key stakeholders to
promote and support the importance in gaining in depth awareness and knowledge of
relevant standard operating procedures and their relevance to data collection
and data completeness.
Main duties of the job
To be the organisations expert in SystmOne,
the go-to person for clinical reporting and audit, and the trainer and mentor
for all team members needing to use clinical systems.
To acquire knowledge of complex NHS data
standards and systems and apply your knowledge on a daily basis to a
variety of problems and queries
To effectively work with key stakeholders when
dealing with queries in relation to systems and/or data quality issues and
delivering appropriate solutions.
To communicate effectively and clearly with
system users and may be required to assist with data quality awareness sessions
for staff
To run and analyse automated reports and
system interfaces
To act as a lead on all aspects of data
quality as required, managing the initiation, progress and documentation until
completed
To participate in appropriate audits to
determine data quality solutions for users, including assessing potential guidance
needed and liaising as necessary with users
To identify areas where poor quality data is
entered onto systems and provide necessary guidance to ensure its right first
time
Present data quality KPIs to demonstrate the
quality of data is improving
To manage system merges in a timely and
efficient manner to allow for service continuity
Maintain and develop data quality
documentation such as procedure flow diagrams, process documents etc.
To provide departmental support to new post
holders with regards to data quality and the systems used
About us
Nimbuscare is one of the largest at scale providers of primary care in the North of England, caring for more than 250,000 patients across our 11 Member GP Practices.
We work collaboratively across the York area delivering new, innovative, and sustainable health care services.
As leaders in local care, our goal is to work together across the health and care system to improve the health, wellbeing, and experience of our patients.
To learn more about Nimbuscare please visit our website at www.nimbuscare.co.uk
In line with the General Data Protection Regulation (GDPR), Nimbuscare will use and hold your personal data for the intended purpose.
We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.
Nimbuscare is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive supportive culture that values and celebrates our differences.
As a Disability Confident Committed employer disabled applicants who meet the essential criteria for this job are guaranteed an interview.
Job description
Job responsibilities
To be the organisations expert in SystmOne,
the go-to person for clinical reporting and audit, and the trainer and mentor
for all team members needing to use clinical systems.
To acquire knowledge of complex NHS data
standards and systems and apply your knowledge on a day to day basis to a
variety of problems and queries
To effectively work with key stakeholders when
dealing with queries in relation to systems and/or data quality issues and
delivering appropriate solutions.
To communicate effectively and clearly with
system users and may be required to assist with data quality awareness sessions
for staff
To run and analyse automated reports and
system interfaces
To act as a lead on all aspects of data
quality as required, managing the initiation, progress and documentation until
completed
To be the main point of contact with data
quality and the wider team at Nimbuscare, escalating issues where appropriate
To participate in appropriate audits to
determine data quality solutions for users, including assessing potential guidance
needed and liaising as necessary with users
To identify areas where poor quality data is
entered onto systems and provide necessary guidance to ensure its right first
time
Present data quality KPIs to demonstrate the
quality of data is improving
To manage system merges in a timely and
efficient manner to allow for service continuity
Maintain and develop data quality
documentation such as procedure flow diagrams, process documents, checklists
etc.
To provide departmental support to new post
holders with regards to data quality and the systems used
Job description
Job responsibilities
To be the organisations expert in SystmOne,
the go-to person for clinical reporting and audit, and the trainer and mentor
for all team members needing to use clinical systems.
To acquire knowledge of complex NHS data
standards and systems and apply your knowledge on a day to day basis to a
variety of problems and queries
To effectively work with key stakeholders when
dealing with queries in relation to systems and/or data quality issues and
delivering appropriate solutions.
To communicate effectively and clearly with
system users and may be required to assist with data quality awareness sessions
for staff
To run and analyse automated reports and
system interfaces
To act as a lead on all aspects of data
quality as required, managing the initiation, progress and documentation until
completed
To be the main point of contact with data
quality and the wider team at Nimbuscare, escalating issues where appropriate
To participate in appropriate audits to
determine data quality solutions for users, including assessing potential guidance
needed and liaising as necessary with users
To identify areas where poor quality data is
entered onto systems and provide necessary guidance to ensure its right first
time
Present data quality KPIs to demonstrate the
quality of data is improving
To manage system merges in a timely and
efficient manner to allow for service continuity
Maintain and develop data quality
documentation such as procedure flow diagrams, process documents, checklists
etc.
To provide departmental support to new post
holders with regards to data quality and the systems used
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent level of experience of working with patient administration systems i.e SystmOne
Experience
Essential
- Proven experience of training staff in patient administration systems and processes i.e. SystemOne
- Experience in managing and the maintenance of data quality
- Experience in using a range of computerized software including MS office and PAS systems
- Experience in working in a complex, fast paced environment
Desirable
- Experience of working in an IT department
- Experience of training for new starters system access
Physical skills
Essential
- Frequent use of VDU equipment
- Able to travel across various sites where required
Knowledge and Skills
Essential
- Ability to write and modify systems of working guidelines and processes
- Ability to use Excel to its full potential to develop extensive dashboards and generate bespoke reports
- Excellent knowledge of electronic booking systems
- Ability to effectively communicate at all levels internally and externally
- Able to provide complex or sensitive information verbally and in a range of documentary forms including reports
- Empathetic approach to managing and resolving problems
- Ability to develop good working relationships at all levels with an organisation
Desirable
- Ability to enthuse staff in a changing environment
- Knowledge, understanding and experience of meeting performance standards
Capabilities and Attributes
Essential
- Ability to adjust to change
- Able to prioritise competing work streams and deliver against prescribed deadlines
- Ability to use judgment to make decisions on data quality, issues / concerns
- Able to analyse information from various sources
- Excellent attention to detail and accuracy
- Able to demonstrate an innovative and proactive approach to data quality issues
- Able to undertake audits of healthcare data for data quality purposes
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent level of experience of working with patient administration systems i.e SystmOne
Experience
Essential
- Proven experience of training staff in patient administration systems and processes i.e. SystemOne
- Experience in managing and the maintenance of data quality
- Experience in using a range of computerized software including MS office and PAS systems
- Experience in working in a complex, fast paced environment
Desirable
- Experience of working in an IT department
- Experience of training for new starters system access
Physical skills
Essential
- Frequent use of VDU equipment
- Able to travel across various sites where required
Knowledge and Skills
Essential
- Ability to write and modify systems of working guidelines and processes
- Ability to use Excel to its full potential to develop extensive dashboards and generate bespoke reports
- Excellent knowledge of electronic booking systems
- Ability to effectively communicate at all levels internally and externally
- Able to provide complex or sensitive information verbally and in a range of documentary forms including reports
- Empathetic approach to managing and resolving problems
- Ability to develop good working relationships at all levels with an organisation
Desirable
- Ability to enthuse staff in a changing environment
- Knowledge, understanding and experience of meeting performance standards
Capabilities and Attributes
Essential
- Ability to adjust to change
- Able to prioritise competing work streams and deliver against prescribed deadlines
- Ability to use judgment to make decisions on data quality, issues / concerns
- Able to analyse information from various sources
- Excellent attention to detail and accuracy
- Able to demonstrate an innovative and proactive approach to data quality issues
- Able to undertake audits of healthcare data for data quality purposes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
