Job summary
An exciting opportunity has arisen for a well organised and self-motivated individual to join Nimbuscare as our Data Quality Manager.
This post would suit individuals who are confident in the use of Microsoft Office, have extremely strong excel skills, and have a detailed understanding and working knowledge of Patient Administration Systems including SystmOne.
You will be working to improve the quality of data on our Patient Administration Systems, through improving data entry via templates, reporting and auditing. You will work with the clinical teams to identify data quality issues and resolve as required and support both the Project team and Operations team, through designing data entry templates and reporting functionality. You will work with partner organisations to create and run necessary clinical searches to assist in clinical research
You will be responsible for the asset register for all IT equipment, for maintaining the risk register related to data information governance, for maintaining the IG Toolkit, IG policies and IG audits, ensuring that all staff understand their responsibility in relation to data & IG, and supporting the team in developing their data skills through training and support.
The post holder will work with a range of key stakeholders to promote and support the importance in gaining in depth awareness and knowledge of relevant standard operating procedures and their relevance to data collection and data completeness.
Main duties of the job
To be the organisations expert in SystmOne,
the go-to person for clinical reporting and audit, and the trainer and mentor
for all team members needing to use clinical systems
To acquire knowledge of complex NHS data
standards and systems and apply your knowledge on a day to day basis to a
variety of problems and queries
To effectively work with key stakeholders when
dealing with queries in relation to systems and/or data quality issues and
delivering appropriate solutions
To communicate effectively and clearly with
system users and may be required to assist with data quality awareness sessions
for staff
To run and analyse automated reports and
system interfaces
To act as a lead on all aspects of data
quality as required, managing the initiation, progress and documentation until
completed
To be the main point of contact with data
quality and the wider team at Nimbuscare, escalating issues where appropriate
To participate in appropriate audits to
determine data quality solutions for users
To identify areas where poor quality data is
entered onto systems and provide necessary guidance to ensure its right first
time
Present data quality KPIs to demonstrate the
quality of data is improving
To manage system merges in a timely and
efficient manner to allow for service continuity
Maintain and develop data quality
documentation
To provide departmental support to new post
holders with regards to data quality and the systems used
About us
Nimbuscare is one of the largest at scale
providers of primary care in the North of England, caring for more than 250,000
patients across our 11 Member GP Practices.
We work collaboratively across the York area
delivering new, innovative, and sustainable health care services.
As leaders in local care, our goal is to work
together across the health and care system to improve the health, wellbeing,
and experience of our patients.
To learn more about Nimbuscare please visit our
website at www.nimbuscare.co.uk
In line with the General Data Protection Regulation
(GDPR), Nimbuscare will use and hold your personal data for the intended
purpose.
We are committed to safeguarding the welfare of
children/vulnerable adults and expect the same commitment from all staff and
volunteers.
Nimbuscare is committed to improving the
diversity of its workforce to better reflect the communities we serve. We
welcome applications from everyone and work to promote an inclusive supportive
culture that values and celebrates our differences.
As a Disability Confident Committed employer
disabled applicants who meet the essential criteria for this job are guaranteed
an interview.
Job description
Job responsibilities
To be the organisations expert in SystmOne, the go-to person for clinical reporting and audit, and the trainer and mentor for all team members needing to use clinical systems
To acquire knowledge of complex NHS data standards and systems and apply your knowledge on a day to day basis to a variety of problems and queries
To effectively work with key stakeholders when dealing with queries in relation to systems and/or data quality issues and delivering appropriate solutions
To communicate effectively and clearly with system users and may be required to assist with data quality awareness sessions for staff
To run and analyse automated reports and system interfaces
To act as a lead on all aspects of data quality as required, managing the initiation, progress and documentation until completed
To be the main point of contact with data quality and the wider team at Nimbuscare, escalating issues where appropriate
To participate in appropriate audits to determine data quality solutions for users
To identify areas where poor quality data is entered onto systems and provide necessary guidance to ensure its right first time
Present data quality KPIs to demonstrate the quality of data is improving
To manage system merges in a timely and efficient manner to allow for service continuity
Maintain and develop data quality documentation
To provide departmental support to new post holders with regards to data quality and the systems used
Job description
Job responsibilities
To be the organisations expert in SystmOne, the go-to person for clinical reporting and audit, and the trainer and mentor for all team members needing to use clinical systems
To acquire knowledge of complex NHS data standards and systems and apply your knowledge on a day to day basis to a variety of problems and queries
To effectively work with key stakeholders when dealing with queries in relation to systems and/or data quality issues and delivering appropriate solutions
To communicate effectively and clearly with system users and may be required to assist with data quality awareness sessions for staff
To run and analyse automated reports and system interfaces
To act as a lead on all aspects of data quality as required, managing the initiation, progress and documentation until completed
To be the main point of contact with data quality and the wider team at Nimbuscare, escalating issues where appropriate
To participate in appropriate audits to determine data quality solutions for users
To identify areas where poor quality data is entered onto systems and provide necessary guidance to ensure its right first time
Present data quality KPIs to demonstrate the quality of data is improving
To manage system merges in a timely and efficient manner to allow for service continuity
Maintain and develop data quality documentation
To provide departmental support to new post holders with regards to data quality and the systems used
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent level of experience of working with patient administration systems i.e SystmOne
Experience
Essential
- Proven experience of training staff in patient administration systems and processes i.e. SystemOne
- Experience in managing and the maintenance of data quality
- Experience in using a range of computerized software including MS office and PAS systems
- Experience in working in a complex, fast paced environment
Desirable
- Experience of working in an IT department
- Experience of training for new starters system access
Knowledge and Skills
Essential
- Ability to write and modify systems of working guidelines and processes
- Ability to use Excel to its full potential to develop extensive dashboards and generate bespoke reports
- Excellent knowledge of electronic booking systems
- Ability to effectively communicate at all levels internally and externally
- Able to provide complex or sensitive information verbally and in a range of documentary forms including reports
- Empathetic approach to managing and resolving problems
- Ability to develop good working relationships at all levels with an organisation
Desirable
- Ability to enthuse staff in a changing environment
- Knowledge , understanding and experience of meeting performance standards
Capabilities and Attributes
Essential
- Ability to adjust to change
- Able to prioritise competing work streams and deliver against prescribed deadlines
- Ability to use judgment to make decisions on data quality, issues / concerns
- Able to analyse information from various sources
- Excellent attention to detail and accuracy
- Able to demonstrate an innovative and proactive approach to data quality issues
- Able to undertake audits of healthcare data for data quality purposes
Physical Skills
Essential
- Frequent use of VDU equipment
- Able to travel across various sites where required
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent level of experience of working with patient administration systems i.e SystmOne
Experience
Essential
- Proven experience of training staff in patient administration systems and processes i.e. SystemOne
- Experience in managing and the maintenance of data quality
- Experience in using a range of computerized software including MS office and PAS systems
- Experience in working in a complex, fast paced environment
Desirable
- Experience of working in an IT department
- Experience of training for new starters system access
Knowledge and Skills
Essential
- Ability to write and modify systems of working guidelines and processes
- Ability to use Excel to its full potential to develop extensive dashboards and generate bespoke reports
- Excellent knowledge of electronic booking systems
- Ability to effectively communicate at all levels internally and externally
- Able to provide complex or sensitive information verbally and in a range of documentary forms including reports
- Empathetic approach to managing and resolving problems
- Ability to develop good working relationships at all levels with an organisation
Desirable
- Ability to enthuse staff in a changing environment
- Knowledge , understanding and experience of meeting performance standards
Capabilities and Attributes
Essential
- Ability to adjust to change
- Able to prioritise competing work streams and deliver against prescribed deadlines
- Ability to use judgment to make decisions on data quality, issues / concerns
- Able to analyse information from various sources
- Excellent attention to detail and accuracy
- Able to demonstrate an innovative and proactive approach to data quality issues
- Able to undertake audits of healthcare data for data quality purposes
Physical Skills
Essential
- Frequent use of VDU equipment
- Able to travel across various sites where required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
