Nimbuscare Ltd

Health Care Support

This job is now closed

Job summary

Would you like to join a dynamic and successful team that is dedicated to supporting the health and wellbeing of patients within our community?

If you are looking for a fresh start or seeking a new challenge, this role offers you the ability to develop a broad range of skills and capabilities across a number of disciplines, leading to further career progression.

Our service supports patients to remain independent in their own homes, continuing healthcare assessment, rehabilitation, reablement and recovery. We also provide an urgent crisis response, supporting patients during an acute episode of illness and or injury, preventing unnecessary hospital admissions. Alongside expediating early diagnosis from hospital.

You will work closely with a team of nurses, physiotherapists, occupational therapists, therapy assistants, paramedics, GP, dietician and social prescriber to support patients individual needs, promoting patient health and wellbeing.

Main duties of the job

YICT cover all 10 Practices in York and you will be working closely with Primary Care to offer an urgent care response in the community
You will be responsible for providing face-to-face visits to patients who have been triaged and deemed to require a 2-hour response
You will act as an autonomous clinician and take responsibility for the assessment, treatment and/or to appropriately refer patients to specialist services when required
Be compliant with the NMC or NCPC Code of Professional Conduct and any associated national guidelines and abide by their guidance
Take a comprehensive patient history, carry out physical examinations and use expert knowledge and clinical judgement to identify the potential diagnosis
Independently decide on and carry out treatment, including the prescribing of medicines
Make onward referrals to other services as appropriate
Ensure the provision of continuity of care including follow-up
Assess and evaluate, with patients, the effectiveness of the treatment and care provided and make changes as needed
Work independently, but as part of a local and wider health care team
Provide leadership to the wider team and make sure that each patients treatment and care is based on best practice

About us

Nimbuscare is one of the largest at scale providers of primary care in the North of England, caring for more than 250,000 patients across our 11 Member GP Practices.

We work collaboratively across the York area delivering new, innovative and sustainable health care services.

As leaders in local care, our goal is to work together across the health and care system to improve the health, wellbeing and experience of our patients.

To learn more about Nimbuscare please visit our website at www.nimbuscare.co.uk

In line with the General Data Protection Regulation (GDPR), Nimbuscare will use and hold your personal data for the intended purpose.

We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.

Nimbuscare is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive supportive culture that values and celebrates our differences.

As a Disability Confident Committed employer disabled applicants who meet the essential criteria for this job are guaranteed an interview.

Date posted

27 July 2023

Pay scheme

Other

Salary

£21,645 to £22,425 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

B0260-23-0009

Job locations

Regus

Oakdale Road

York

YO30 4XL

Job description

Job responsibilities

Job Description

Job Title:

Healthcare Support (Community Based) York Integrated Community Team (YICT)

Job Purpose:

The post holder, under the direction of the York Integrated Community Team, will provide appropriate care and support to patients and their cares, in their own homes.

The post involves supporting people in potentially distressing, unpredictable situations and may involve supporting terminally ill patients and their families or carers.

Position in Organisational Structure:

Responsible and Accountable to Clinical and Operational Managers

Clinical Duties: (This list is not exhaustive and may be subject to alteration, but the role includes all duties that may reasonably fall within the job purpose)

Accountable for the delivery of efficient and appropriate care in accordance to relevant standards, guidelines and codes of conduct;

The following activities undertaken will demand some day or evening work, and lone working.

1. To perform robust independent first visit assessments of patients in their own home

2. To provide care and support as set out as appropriate following a first visit assessment. Tailoring care as is required to the individual.

3. To maintain written records and other related information as required and report all changes in the patients condition to the registered nurse on duty or overnight services.

4. To ensure patients comfort, safety, and dignity at all times.

5. To assist and support patients and carers as appropriate.

6. To assist patients to meet their basic needs, including prompting and administrating medication as required, diet, maintaining personal hygiene, assessing and using toilet facilities as appropriate.

7. To respect the privacy and dignity of the patient at all times, keeping to the code of confidentiality.

8. Planned and Unplanned Cover: To contribute to maintaining the levels of service expected of our patients and the Practice in achieving its goals by taking a fair share of covering colleagues planned and unplanned absence.

9. To effectively, efficiently and appropriately acknowledge, signpost and/or handle queries autonomously as deemed appropriate.

10. Administrative Record Keeping: Responsible for maintaining accurate records / discharging and archiving patients paperwork. Completing YICT Healthcare Support visit data and ensuring this is inputted correctly.

11. Ensuring Healthcare Support colleagues receive accurate client visit allocations and in a timely manner via telephone and/or email.

12. To perform physical observations on patients using the necessary equipment (BP monitor, blood sugar, pulse oximeter) when it is deemed appropriate or when advised to by a manager or the nurse team.

13. To ensure referrals to other agencies are made appropriately.

14. To ensure any CQC requirements and/or documentation for which the post holder is responsible for is completed timely and accurately. To also ensure any procedures and processes applicable to the role are followed timely and accurately.

15. To ensure you devote the whole of your time, attention and abilities to your role, our business and its goals.

16. Such other duties as may reasonably be delegated from time to time.

Education and Training:

In accordance with the concepts of lifelong learning, develop own knowledge and skills and contribute to provide information to others to help their development. This will include:

Taking ownership for own development, learning and performance, including participating in team meetings.

To attend training offered by YICT clinical staff to ensure this is up to date.

Taking responsibility for maintaining own personal development portfolio

Demonstrating to new staff members the skills and activities carried out, including shadowing, home visits and office-based workload.

Participate in performance review and appraisal

Infection Prevention and Control is everyones responsibility; therefore, Nimbuscare are committed to ensuring that all employees work collaboratively to reduce the risk of healthcare associated infection. In order to achieve this, all staff are expected to comply with Infection Prevention and Control (IPC) Policies, to attend IPC training as part of their induction programme, attend mandatory IPC training or complete the e-learning programme annually and/or complete the workbook, as appropriate to their role.

To undertake training identified appropriate/necessary to perform the role.

Other Responsibilities:

Communication:

1. Establish and maintain communication with individuals and groups about difficult or complex matters, overcoming any problems in communication.

2. Communicating clearly, concisely and effectively with other team members.

3. To develop good communications with the patient and his/her family, passing on all relevant information to the on-call team member and other professionals as appropriate, e.g. out of hours GP's.

4. To treat all patient information as confidential.