Job summary
A vacancy has arisen for a HCA to work 18 hours per week at our GP practice at Ravenscar Surgery inside of Redcar Primary Care Hospital.
This is a permanent part-time position.
Experience of working in a primary care setting is essential and ideally the applicant would have a minimum of 2 years experience of working as a HCA in a GP Practice. In general, the post holder will be expected to undertake all of the normal duties and responsibilities associated with a Healthcare Assistant working within General Practice, to include: Phlebotomy, Healthy Heart Checks, Long term condition reviews, ECGs, Pre Diabetic checks. There will also be a requirement to assist the Nurse with Dopplers.
We reserve the right to close this vacancy
early if a suitable candidate is appointed.
Main duties of the job
Working under supervision of the Practice Nurse and independently and in collaboration with the rest of the practice team, the post-holder will make him/her-self available to undertake a variety of healthcare related duties. This role takes the responsibility for the delivery of patient care and health and wellbeing delivery. You will also have some responsibility for management ofpractice stock and consumables.
YOU MUST HAVE:
Experience with undertaking patient appointments, undertaking diagnostics and healthcare support
Experience and understanding of the GP Practice environment, including in terms of systems and processes, and particularly with regards to confidentiality
A commitment to maintaining your clinical skills and knowledge, to ensure our patients receive evidence-based care
A willingness to develop
Excellent communication and problem-solving skills
Excellent time management skills / ability to work to deadlines
About us
On 1 October
2021, ELM Alliance Ltd, the local GP Federation, took responsibility for
Ravenscar Surgery.
Ravenscar
Surgery is a small dedicated team looking after the health and wellbeing of
approximately 3800 patients, with the aim to grow in both size and services
provided. The practice is a member of the Redcar PCN. We are in purpose built
premises at Redcar Primary Care hospital and co-located with the Urgent
Treatment Centre, GP Beds and other primary and secondary care services. The
practice has its own leadership team, of which this role is one and fully
supported by the ELM Alliance GP Federation leadership team for; HR,
Governance, Clinical Mentorship and Coaching.
ELM
Alliance LTD (Eston, Langbaugh, Middlesbrough Alliance) is a GP Federation,
established in 2016; wholly owned by the local GP Practices in Middlesbrough,
Redcar and Cleveland. The organisation delivers primary care and community
services by contract with the NHS CCG, Local Primary Care Networks and Local
Authorities. In addition, we provide enablement and support to our members.
Job description
Job responsibilities
Key Responsibilities
Provide a caring approach to all services and work with the Practice Nurse in the organisation of clinics
Works as part of the team to achieve good outcomes in; CQC, QOF, enhanced services and local improvement schemes
Ensures awareness of statutory and local clinical protection procedures, including systems of referral. Ability to recognise signs and symptoms of child abuse.
Ability to obtain and document informed consent (either verbal or written).
Ensure infection control guidelines are implemented and followed.
Ability to monitor and manage maintenance of stock and equipment to include refrigeration and emergency equipment and the monitoring under CQC.
Assessing the health care needs of patients
Providing health education through direction to the right staff in the practice
In consultation with patients and in line with current practice disease management protocols, developing care plans with the Practice Nurse for health
Able to recognise and manage anaphylaxis according to current UK guidelines.
Able to perform Cardio-pulmonary resuscitation according to current UK guidelines.
Supporting the practice and PCN delivery of the Covid response / Vaccine delivery
Participate in the organisation and administration of immunisations programme including; flu, covid, shingles, travel vaccinations and others
Participation in the running of chronic disease management clinics through the delivery of diagnostic testing.
Undertake Health surveillance / screening:
Seasonal Influenza vaccines/B12
New Patient Health Checks
Over 75 Health Checks
Electrocardiograph recording
Blood pressure monitoring
Hypertension monitoring
Pulse rate recording
24-hour blood pressure monitoring
Phlebotomy
Dressings, suture removal
Support and educate patients to adopt and promote healthy lifestyles and apply principles of self-care
Job description
Job responsibilities
Key Responsibilities
Provide a caring approach to all services and work with the Practice Nurse in the organisation of clinics
Works as part of the team to achieve good outcomes in; CQC, QOF, enhanced services and local improvement schemes
Ensures awareness of statutory and local clinical protection procedures, including systems of referral. Ability to recognise signs and symptoms of child abuse.
Ability to obtain and document informed consent (either verbal or written).
Ensure infection control guidelines are implemented and followed.
Ability to monitor and manage maintenance of stock and equipment to include refrigeration and emergency equipment and the monitoring under CQC.
Assessing the health care needs of patients
Providing health education through direction to the right staff in the practice
In consultation with patients and in line with current practice disease management protocols, developing care plans with the Practice Nurse for health
Able to recognise and manage anaphylaxis according to current UK guidelines.
Able to perform Cardio-pulmonary resuscitation according to current UK guidelines.
Supporting the practice and PCN delivery of the Covid response / Vaccine delivery
Participate in the organisation and administration of immunisations programme including; flu, covid, shingles, travel vaccinations and others
Participation in the running of chronic disease management clinics through the delivery of diagnostic testing.
Undertake Health surveillance / screening:
Seasonal Influenza vaccines/B12
New Patient Health Checks
Over 75 Health Checks
Electrocardiograph recording
Blood pressure monitoring
Hypertension monitoring
Pulse rate recording
24-hour blood pressure monitoring
Phlebotomy
Dressings, suture removal
Support and educate patients to adopt and promote healthy lifestyles and apply principles of self-care
Person Specification
Qualifications
Essential
- Clear enhanced Disclosure Barring Service (DBS) check
- Up to date HCA qualifications and updates completed or evidence of a signed letter by current practice confirming training
- Trained in:
- Seasonal Influenza vaccines/B12
- New Patient Health Checks
- Electrocardiograph recording
- Blood pressure monitoring
- Hypertension monitoring
- Pulse rate recording
- 24-hour blood pressure monitoring
- Phlebotomy
- Dressings, suture removal
Desirable
- 5 GCSEs or Equivalent including Maths and English
- Diploma in Health and Social Care Level 2 and 3 or NVQ certificate
- The Care Certificate
- Trained in:
- Over 75 Health Checks
- New Patient Health Checks
- Certificates or Mentor records to demonstrate capability and competence
Experience
Essential
- 2 years experience of working within a General Practice
- Demonstrate evidence:
- Having the freedom and authority to act on the best outcome for patients
- Being innovative, highly skilled at assessing and managing risk and consciously competent
- Have the responsibility for decisions made and actions taken
- Being holistic practitioners, able to address nursing needs
- Previous experience of Systmone clinical system
- Infection control management delivery and adherence
- Able to express information in a clear, concise and understandable way, both verbally and in writing.
- Demonstrable ability to deliver a high standard of customer service and quality
- Able to listen carefully in order to understand the needs of others.
Desirable
- Practical experience of computerised recording systems
- Participation in Clinical Governance and Audit
- Involvement in new working practices including change management skills
- Ability to use MS Office and Outlook or equivalent effectively
- Experience of supporting and facilitating individual and team development
Skills and Abilities
Essential
- Flexibility to work outside of core office hours as part of the extended hours rota and vaccine delivery
- Maintains confidentiality at all times
- Detailed knowledge and significant experience in promoting the wider public good in all actions and to act in a morally, legally and socially appropriate manner at all times. Challenges unacceptable behaviour
- An understanding of and commitment to equality of opportunity and good working relationships.
- A passion to deliver improvements that benefit both our staff and our patients
Desirable
- Desire to develop specialist skills
- Working knowledge and practical experience of working in an environment of uncertainty and continual change.
- Able to feel comfortable making decisions and setting direction without having the full picture and re-focus as details emerge.
Person Specification
Qualifications
Essential
- Clear enhanced Disclosure Barring Service (DBS) check
- Up to date HCA qualifications and updates completed or evidence of a signed letter by current practice confirming training
- Trained in:
- Seasonal Influenza vaccines/B12
- New Patient Health Checks
- Electrocardiograph recording
- Blood pressure monitoring
- Hypertension monitoring
- Pulse rate recording
- 24-hour blood pressure monitoring
- Phlebotomy
- Dressings, suture removal
Desirable
- 5 GCSEs or Equivalent including Maths and English
- Diploma in Health and Social Care Level 2 and 3 or NVQ certificate
- The Care Certificate
- Trained in:
- Over 75 Health Checks
- New Patient Health Checks
- Certificates or Mentor records to demonstrate capability and competence
Experience
Essential
- 2 years experience of working within a General Practice
- Demonstrate evidence:
- Having the freedom and authority to act on the best outcome for patients
- Being innovative, highly skilled at assessing and managing risk and consciously competent
- Have the responsibility for decisions made and actions taken
- Being holistic practitioners, able to address nursing needs
- Previous experience of Systmone clinical system
- Infection control management delivery and adherence
- Able to express information in a clear, concise and understandable way, both verbally and in writing.
- Demonstrable ability to deliver a high standard of customer service and quality
- Able to listen carefully in order to understand the needs of others.
Desirable
- Practical experience of computerised recording systems
- Participation in Clinical Governance and Audit
- Involvement in new working practices including change management skills
- Ability to use MS Office and Outlook or equivalent effectively
- Experience of supporting and facilitating individual and team development
Skills and Abilities
Essential
- Flexibility to work outside of core office hours as part of the extended hours rota and vaccine delivery
- Maintains confidentiality at all times
- Detailed knowledge and significant experience in promoting the wider public good in all actions and to act in a morally, legally and socially appropriate manner at all times. Challenges unacceptable behaviour
- An understanding of and commitment to equality of opportunity and good working relationships.
- A passion to deliver improvements that benefit both our staff and our patients
Desirable
- Desire to develop specialist skills
- Working knowledge and practical experience of working in an environment of uncertainty and continual change.
- Able to feel comfortable making decisions and setting direction without having the full picture and re-focus as details emerge.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
