Job summary
We are looking to recruit a proactive and detail-oriented People & Education Administrator to join our dynamic team.
Contract: Permanent
Salary: £24,793 - £26,444 per annum, pro rata. Band 3 Competency Based Framework.
Working Pattern: 30hours over 4 days per week, Monday - Thursday.
Based at: Cross site. Based at Heald Green, with one day a
week at Little Hulton.
Call to
action - How to Apply
If you would like to contribute to making a difference for a
much-loved charity, we'd love to hear from you.
Please contact Michelle Bradbury on 0161 498 3632 or email michelle.bradbury@moyacole.org.uk if
more information is required.
Applicants
must be authorised to work in the UK. We are not able to offer sponsorship at
this time.
The successful candidate will be subject to a Standard/Enhanced
DBS Check, the cost of which is covered by the hospice. Any post holder within
the organisation will be expected to undertake safeguarding training
appropriate to their role and adhere to safeguarding policies and procedures.
All staff must work in accordance with their statutory roles and
responsibilities in relation to safeguarding in accordance with the Working
Together to Safeguarding Children 2023, The Care Act 2014, and Prevent Duty
2015.
Timescales
We reserve the right
to close and interview prior to the dates outlined below.
Closing
Date: 7th November 2025
Interview
Date: 13th November 2025
Main duties of the job
The People and Education Administrator provides essential administrative support to enable the effective and compliant day-to-day delivery of People and Education services across the full lifecycle of employees and volunteers. This includes coordinating key processes such as recruitment advertising, onboarding, learning, and offboarding, and responding to routine queries in line with agreed procedures.
By fostering strong working relationships with internal stakeholders and contributing to continuous improvement, the role also supports the wider team in achieving strategic goals that enhance the overall employee and volunteer experience and organisational development.
About us
At Moya Cole, there's one thing that motivates us, and that's
providing excellent care and support to those living with or affected by
life-limiting illnesses.
We're continuously developing our plans for delivering outstanding
person-centered care that is innovative and evidence- based and to ensure Moya
Cole is in the best shape possible for future generations.
You'll be challenged, inspired and empowered to help us achieve
our purpose and to play your part in making a difference.
Key
Benefits
- 35 days annual leave rising to 37
after 5 years and 41 after 10 years (inc. bank holidays, pro rata for part-time
employees)
- Buy an additional week annual leave
(pro rata for part-time)
- Heath cash plan
- Contributory pension scheme up to 7%
matched contribution (or the ability to continue with a previously held NHS
pension (subject to making contributions into the scheme in the previous 12
months)
- Life cover
- Free parking
- Discounted meals on site
- Meaningful work, making a difference
in the lives of others
- Opportunity to develop your leadership
skills within a structured development framework
- IIP Platinum employer creating the
right environment for everyone to thrive and reach their potential
Job description
Job responsibilities
The People & Education Administrator will:
-
Respond
to People and Education-related queries via phone, face to face, Teams and
email, providing accurate information with reference to policies and agreed
processes and procedures, signposting to relevant team members as needed
-
Maintain
awareness and understanding of hospice People policies and procedures, signposting
and providing information or clarification and escalating to colleagues when required
-
Administer
maternity, paternity, adoption and shared parental leave processes
-
Ensure
all employee and volunteer professional registration details are current and
up-to-date
-
Collate
and submit all payroll information to the Payroll Manager in line with agreed
monthly schedule
- Support recruitment activity by:
- Posting job adverts on relevant
platforms.
- Liaising with candidates once offers are
made to coordinate the completion of pre-employment checks.
- Ensuring all required documentation is
completed before notifying managers to arrange start dates.
-
Prepare
and issue offer letters, contracts of employment and volunteer agreements
-
Process
all pre-employment and pre-volunteering checks, including Right to Work, DBS,
Occupational Health and Reference checks
-
Process
leavers files and documentation and update records accordingly
-
Maintain
accurate and up-to-date People and Education records in the People database and
applicable electronic files for employees and volunteers
-
Provide
administrative support for all departmental projects, initiatives and other activities
as directed.
-
Co-ordinate
administration for external Education, organisational induction, Clinical and Non-Clinical
education, including safeguarding training
-
Arrange
external and internal bookings for education events.
-
Support
the development and set up of employee and volunteer learning activities on the
Learning Management System (LMS)
-
Generate
reports on eLearning and Mandatory Training
-
Co-ordinate
student placements, under the guidance of the Education and Development Manager
-
Contribute
to continuous improvement by reflecting and researching
Job description
Job responsibilities
The People & Education Administrator will:
-
Respond
to People and Education-related queries via phone, face to face, Teams and
email, providing accurate information with reference to policies and agreed
processes and procedures, signposting to relevant team members as needed
-
Maintain
awareness and understanding of hospice People policies and procedures, signposting
and providing information or clarification and escalating to colleagues when required
-
Administer
maternity, paternity, adoption and shared parental leave processes
-
Ensure
all employee and volunteer professional registration details are current and
up-to-date
-
Collate
and submit all payroll information to the Payroll Manager in line with agreed
monthly schedule
- Support recruitment activity by:
- Posting job adverts on relevant
platforms.
- Liaising with candidates once offers are
made to coordinate the completion of pre-employment checks.
- Ensuring all required documentation is
completed before notifying managers to arrange start dates.
-
Prepare
and issue offer letters, contracts of employment and volunteer agreements
-
Process
all pre-employment and pre-volunteering checks, including Right to Work, DBS,
Occupational Health and Reference checks
-
Process
leavers files and documentation and update records accordingly
-
Maintain
accurate and up-to-date People and Education records in the People database and
applicable electronic files for employees and volunteers
-
Provide
administrative support for all departmental projects, initiatives and other activities
as directed.
-
Co-ordinate
administration for external Education, organisational induction, Clinical and Non-Clinical
education, including safeguarding training
-
Arrange
external and internal bookings for education events.
-
Support
the development and set up of employee and volunteer learning activities on the
Learning Management System (LMS)
-
Generate
reports on eLearning and Mandatory Training
-
Co-ordinate
student placements, under the guidance of the Education and Development Manager
-
Contribute
to continuous improvement by reflecting and researching
Person Specification
Experience
Essential
- Proven administrative experience in a busy, fast-paced office environment
- The ability to travel independently to our two hospice sites
- Demonstrate a high level of accuracy and excellent attention to detail
- Organise and prioritise workload effectively to meet deadlines
- Communicate confidently and professionally, both verbally and in writing with a variety of stakeholders
- Work independently using initiative, as well as collaboratively within a team
- Handle sensitive information with discretion and maintain confidentiality
- Demonstrate proficient use of Microsoft 365applications, particularly Outlook, Word, Excel (beginner level)
- Use or learn HR systems such as Ciphr People
- Demonstrate a willingness to develop IT and digital skills to support organisational objectives
- Work proactively and adapt to changing priorities and demands
- Embrace change and actively seek opportunities to improve processes
Desirable
- Experience supporting HR and/or Training administration
Qualifications
Essential
- A good standard of general education to a minimum of GCSE grade C / 4 A* / 9
Person Specification
Experience
Essential
- Proven administrative experience in a busy, fast-paced office environment
- The ability to travel independently to our two hospice sites
- Demonstrate a high level of accuracy and excellent attention to detail
- Organise and prioritise workload effectively to meet deadlines
- Communicate confidently and professionally, both verbally and in writing with a variety of stakeholders
- Work independently using initiative, as well as collaboratively within a team
- Handle sensitive information with discretion and maintain confidentiality
- Demonstrate proficient use of Microsoft 365applications, particularly Outlook, Word, Excel (beginner level)
- Use or learn HR systems such as Ciphr People
- Demonstrate a willingness to develop IT and digital skills to support organisational objectives
- Work proactively and adapt to changing priorities and demands
- Embrace change and actively seek opportunities to improve processes
Desirable
- Experience supporting HR and/or Training administration
Qualifications
Essential
- A good standard of general education to a minimum of GCSE grade C / 4 A* / 9
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
