Job summary
We reserve the right to close the advert prior to the closing date.
Have you got
what it takes?
- Do you have
experience of working in a health or social care setting?
- Are you a great
communicator and a collaborative colleague?
- Are you able to
work in a busy environment, prioritising and managing administrative tasks?
- Most
importantly, you must be wholeheartedly committed to and motived by the purpose
and values of St Anns Hospice.
Main duties of the job
- Provide a comprehensive clinical administrative service to support
inpatient clinical services in the hospice setting.
- To
work within the policy framework of the hospice in the provision of specialist
palliative care by supporting the inpatient unit in ensuring that all administrative
duties are carried out accurately and efficiently.
- Maintain confidentiality & data protection regarding all
personal information and hospice activity, operating within current
legislation.
- Establish
and maintain excellent communication systems with internal colleagues and
external referrers/stakeholders to support timely and efficient admissions, service
provision and discharges.
- Work
closely with the Inpatient Clinical Services secretary deputising as required
in their absence.
About us
At St Ann's, there's one thing that motivates us, and that's providing excellent care and support to those living with or affected by life-limiting illnesses.
Were continuously developing our plans for delivering outstanding person-centered care that is innovative and evidence- based and to ensure St Ann's is in the best shape possible for future generations.
Contract: Permanent
Salary: Band 3, CBF, £24,071-£25,674 pro rata.
Working Pattern: 37.5 hours per week, 8am-4pm Monday to Friday.
Based at: Heald Green (part of a cross site team)
Free Car Parking at both St Ann's Hospice sites.
This is an exciting time to join an ambitious, much loved charity and help us achieve our goals. If you're looking for a new challenge and the opportunity to make a difference, we would love to hear from you.
The successful candidate will be subject to an Enhanced DBS Check, the cost of which is covered by the hospice.
Any post holder within the organisation will be expected to undertake safeguarding training appropriate to their role and adhere to safeguarding policies and procedures. All staff must work in accordance with their statutory roles and responsibilities in relation to safeguarding in accordance with the Working Together to Safeguarding Children 2023, The Care Act 2014, and Prevent Duty 2015.
Applicants must be authorised to work in the UK. We are not able to offer sponsorship at this time.
Closing Date: 6th January 2025
Interview Date:15th January 2025
Job description
Job responsibilities
The ward clerk will:
- Communicate effectively with patients,
families, visitors regarding general enquiries , taking messages and passing on
information when required. Communicating where there could be barriers to
understanding.
- Provide administrative services to support
the inpatient unit, working closely with clinical and medical colleagues and
liaising with external healthcare professionals.
- Be able to manage own workload effectively
and efficiently, utilizing established patterns of priority to support with
competing demands.
- Contribute to timely and effective patient
flow by supporting the administration for new referrals, admissions and
discharges from the inpatient unit using the electronic patient record.
- Accurately input, amend, delete and modify data and information
on the electronic patient database (EMIS).
- Support the administration relating to the death of
patients whilst on the inpatient unit liaising with relevant external
stakeholders in a timely manner.
- Support with timely delivery of data/information
requirements.
- Be responsible for ensuring adequate stationary
supplies and adequate stock levels of clinical supplies.
- Support the ward manager and ward Sisters/charge nurse
to enhance the smooth running of the ward.
- Participate in the provision of cover across the
clinical administration team as and when required.
Job description
Job responsibilities
The ward clerk will:
- Communicate effectively with patients,
families, visitors regarding general enquiries , taking messages and passing on
information when required. Communicating where there could be barriers to
understanding.
- Provide administrative services to support
the inpatient unit, working closely with clinical and medical colleagues and
liaising with external healthcare professionals.
- Be able to manage own workload effectively
and efficiently, utilizing established patterns of priority to support with
competing demands.
- Contribute to timely and effective patient
flow by supporting the administration for new referrals, admissions and
discharges from the inpatient unit using the electronic patient record.
- Accurately input, amend, delete and modify data and information
on the electronic patient database (EMIS).
- Support the administration relating to the death of
patients whilst on the inpatient unit liaising with relevant external
stakeholders in a timely manner.
- Support with timely delivery of data/information
requirements.
- Be responsible for ensuring adequate stationary
supplies and adequate stock levels of clinical supplies.
- Support the ward manager and ward Sisters/charge nurse
to enhance the smooth running of the ward.
- Participate in the provision of cover across the
clinical administration team as and when required.
Person Specification
Qualifications
Essential
- Be educated to GCSE level or equivalent
- Have experience in similar role or can evidence transferable skills relevant to the role.
Desirable
- Experience of working with a patient database such as EMIS would be an advantage.
Experience
Essential
- Effectively manage their time and workload.
- Demonstrate good oral, written communication and IT skills.
- Identify own development needs and show evidence of continued professional development.
- Arrange internal and external meetings and take minutes when required.
- Maintain confidentiality and data protection regarding all personal information and hospice activity.
- Be flexible and adaptable with the ability to prioritise competing tasks effectively.
- Efficiently and accurately produce and dispatch clinical letters/forms.
- Demonstrate experience of working as a member of a team.
- Demonstrate a working knowledge of Electronic Medical.
- Record/patient database (e.g. EMIS Web), and have an understanding of updating care records, managing referrals, uploading correspondence and the discharge of patients.
- Evaluate own work when required and make constructive suggestions as to how the service can be improved.
Person Specification
Qualifications
Essential
- Be educated to GCSE level or equivalent
- Have experience in similar role or can evidence transferable skills relevant to the role.
Desirable
- Experience of working with a patient database such as EMIS would be an advantage.
Experience
Essential
- Effectively manage their time and workload.
- Demonstrate good oral, written communication and IT skills.
- Identify own development needs and show evidence of continued professional development.
- Arrange internal and external meetings and take minutes when required.
- Maintain confidentiality and data protection regarding all personal information and hospice activity.
- Be flexible and adaptable with the ability to prioritise competing tasks effectively.
- Efficiently and accurately produce and dispatch clinical letters/forms.
- Demonstrate experience of working as a member of a team.
- Demonstrate a working knowledge of Electronic Medical.
- Record/patient database (e.g. EMIS Web), and have an understanding of updating care records, managing referrals, uploading correspondence and the discharge of patients.
- Evaluate own work when required and make constructive suggestions as to how the service can be improved.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
