Job summary
We reserve the right to close and interview prior to the dates outlined below.
Have you got what it
takes?
- Are you an experienced administrator
with excellent leadership, innovation and problem-solving skills?
- Can you demonstrate experience
of managing a team and effectively prioritising and organising a busy workload?
- You must be passionate
about our patients and a collaborative colleague
- Most importantly, you
must be wholeheartedly committed to and motived by the purpose and values of St
Anns Hospice.
This is an
exciting time to join an ambitious, much loved charity and help us achieve our
goals. If youre looking for a new challenge and the opportunity to make a
difference, we would love to hear from you.
Main duties of the job
At St Ann's, there's one
thing that motivates us, and that's providing excellent care and support to
those living with or affected by life-limiting illnesses.
Were continuously developing our plans
for delivering world-class, innovative care and to ensure
St Ann's is in the best shape possible for future generations.
You'll be
challenged, inspired and empowered to help us achieve our purpose and to play
your part in making a difference.
The People & Education Admin Team
Leader plays a key role in leading and coordinating a first class People
and Education administration service for both employees and volunteers.
The role involves building
professional relationships with key stakeholders and supporting the team to deliver
its People & Culture strategy.
The People & Education Admin
Team Leader will lead and provide direction to the People &
Education Administrators, in various workstreams including: recruitment and
selection, starter and leaver process, compliance checks, education and strategic
projects and initiatives.
The postholder will lead on
coordinating responsive and flexible administration support across the
organisation and undertake project work under the direction of the Head of
People & Culture.
About us
Contract: This position will be a 12-month fixed term position, starting January 2025
Salary: Band 4 £26,541per annum, Competency Based Framework
Working pattern: 37.5 hours per week over 5 days (Monday to Friday)
Based at: Heald Green, with one day a week at Little Hulton
Free Car Parking at both St Ann's Sites
Please call Michelle Bradbury, Head of People & Culture for an informal discussion on 0161 498 3632.
Applicants must be authorised to work in the UK. We are not able to offer sponsorship at this time.
The successful candidate will be subject to a Standard Disclosure & Barring Service Check, the cost of which is covered by the hospice. Any post holder within the organisation will
be expected to undertake safeguarding training appropriate to their role and
adhere to safeguarding policies and procedures. All staff must work in accordance
with their statutory roles and responsibilities in relation to safeguarding in
accordance with the Working Together to Safeguarding Children 2023, The Care
Act 2014, and Prevent Duty 2015.
We reserve the right to close and interview prior to the dates outlined below.
Closing date: 18th November 2024
Interview date: 21st November 2024
Job description
Job responsibilities
- Manage and coordinate all People and Education administration related queries received via phone, face to face and email
- Leading by example, ensuring Standard Operating Procedures are adhered to and ensuring admin colleagues understand and maintain these
- Be aware of the hospices People policies and provide information where appropriate, referring to members of the People team working in an advisory capacity when required
- Administer and coordinate recruitment and selection activity, ensuring a timely administration service to all recruiting managers
- Prepare and issue offer letters, contracts of employment and volunteer agreements, as appropriate
- Ensure all relevant pre- employment checks, including DBS checks are conducted in a timely manner for employees, volunteers, honorary contract holders and self-employed contractors
- Ensure all relevant compliance checks are conducted where appropriate for employees, volunteers, honorary contract holders and self-employed contractors
- Collate all payroll information and send to the Payroll Manager in line with agreed timescales
- Administer maternity, paternity, adoption and shared parental leave processes
- Co-ordinate leaver processes for employees, volunteers, honorary contract holders and self-employed contractors
- Prepare and provide data on completion rates for regulatory requirements, including mandatory eLearning, Mandatory training and Safeguarding
- Ensure the maintenance of accurate electronic and paper files
- Maintain up to date People and Education records on the People Database
- Co-ordinate and oversee the administration for external Education, organisational induction, Clinical and Non Clinical education, including safeguarding training
- Manage and arrange external and internal bookings onto education events.
- Support the Education and Development Manager with administration of the LMS
Co-ordinate student placements, with direction from the Education and Training Manage
Identify and implement administration efficiencies
Ensure accurate and timely completion of administrator Performance Development Reviews
Job description
Job responsibilities
- Manage and coordinate all People and Education administration related queries received via phone, face to face and email
- Leading by example, ensuring Standard Operating Procedures are adhered to and ensuring admin colleagues understand and maintain these
- Be aware of the hospices People policies and provide information where appropriate, referring to members of the People team working in an advisory capacity when required
- Administer and coordinate recruitment and selection activity, ensuring a timely administration service to all recruiting managers
- Prepare and issue offer letters, contracts of employment and volunteer agreements, as appropriate
- Ensure all relevant pre- employment checks, including DBS checks are conducted in a timely manner for employees, volunteers, honorary contract holders and self-employed contractors
- Ensure all relevant compliance checks are conducted where appropriate for employees, volunteers, honorary contract holders and self-employed contractors
- Collate all payroll information and send to the Payroll Manager in line with agreed timescales
- Administer maternity, paternity, adoption and shared parental leave processes
- Co-ordinate leaver processes for employees, volunteers, honorary contract holders and self-employed contractors
- Prepare and provide data on completion rates for regulatory requirements, including mandatory eLearning, Mandatory training and Safeguarding
- Ensure the maintenance of accurate electronic and paper files
- Maintain up to date People and Education records on the People Database
- Co-ordinate and oversee the administration for external Education, organisational induction, Clinical and Non Clinical education, including safeguarding training
- Manage and arrange external and internal bookings onto education events.
- Support the Education and Development Manager with administration of the LMS
Co-ordinate student placements, with direction from the Education and Training Manage
Identify and implement administration efficiencies
Ensure accurate and timely completion of administrator Performance Development Reviews
Person Specification
Skills
Essential
- Demonstrate a high level of accuracy and attention to detail
- Organise own and the teams workload ensuring deadlines are met
- Prioritise when there are competing deadlines
- Communicate both verbally and in writing to a variety of stakeholders
- Deal with sensitive information appropriately
- Demonstrate proficient use of Microsoft Office packages, e.g. Word, Outlook as well as electronic People databases
- Demonstrate a willingness to develop IT and digital skills to support the organisations objectives
- Work proactively with the ability to adapt to changing priorities
Experience
Essential
- Office Management experience
- Experience of maintaining detailed database and spreadsheet information
- Experience of supervising and managing a team
- Ability to multi-task, prioritise and delegate within the team appropriately
- Experience of HR / Training administration would be desirable but not essential
- The ability to travel to different site.
Qualifications
Essential
- NVQ 3 in Business Administration or evidence of equivalent practical experience
- A good standard of general education to a minimum of GCSE grade C / 4 A* / 9 (or equivalent level experience in an administrative setting)
Person Specification
Skills
Essential
- Demonstrate a high level of accuracy and attention to detail
- Organise own and the teams workload ensuring deadlines are met
- Prioritise when there are competing deadlines
- Communicate both verbally and in writing to a variety of stakeholders
- Deal with sensitive information appropriately
- Demonstrate proficient use of Microsoft Office packages, e.g. Word, Outlook as well as electronic People databases
- Demonstrate a willingness to develop IT and digital skills to support the organisations objectives
- Work proactively with the ability to adapt to changing priorities
Experience
Essential
- Office Management experience
- Experience of maintaining detailed database and spreadsheet information
- Experience of supervising and managing a team
- Ability to multi-task, prioritise and delegate within the team appropriately
- Experience of HR / Training administration would be desirable but not essential
- The ability to travel to different site.
Qualifications
Essential
- NVQ 3 in Business Administration or evidence of equivalent practical experience
- A good standard of general education to a minimum of GCSE grade C / 4 A* / 9 (or equivalent level experience in an administrative setting)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
