Job summary
Have you got what it takes?
- Are you interested in providing compassionate, high quality care to people living with life limiting illnesses in an outpatient setting?
- Can you demonstrate good communication skills?
- You must be passionate about our patients and be committed to change and supporting the organisation in delivering specialist palliative care to our patients.
- Most importantly, you must be wholeheartedly committed to and motived by the purpose and values of St Anns Hospice.
I am really proud to be part of Team St Anns, and am always inspired by how everyone really does go the extra mile to support each other and our patients and their loved ones.
Emma Dixon, Director of Clinical Services
Main duties of the job
To play a key role in the provision of specialist
palliative care and support to patients accessing outpatient services.
To
be an integral part of the multidisciplinary team developing and maintaining
strong working relationships with internal colleagues
and external referrers/stakeholders to support timely and efficient access,
service provision and discharge from the service.
Maintain confidentiality & data protection
regarding all personal information and hospice activity, operating within
current legislation.
Work as an effective & responsible cross
site team member, organising, managing and prioritising own workload supporting
other areas of the team as needed.
St
Anns delivers a service across three sites. Whilst you will have a specific
base, there may be occasions where you are required to provide
cross-site/service cover.
About us
At St Anns, theres one thing that motivates us, and thats providing excellent care and support to those living with or affected by life-limiting illnesses.Were continuously developing our plans for delivering world-class, innovative care and to ensure St Anns is in the best shape possible for future generations.
Youll be challenged, inspired and empowered to help us achieve our purpose and to play your part in making a difference.
Contract: We are pleased to be able to offer this post as a part-time permanent position
Salary: St Anns Band 3 (£22,893 - £24,397 ) pro rata, per annum Competency Based Framework
Working pattern: 15 hours per week
Based at: Cross Site, Heald Green, Cheadle & Little Hulton
Free Car Parking at both St Anns Sites
This is an exciting time to join an ambitious, much loved charity and help us achieve our goals. If youre looking for a new challenge and the opportunity to make a difference, we would love to hear from you.
Please contact Amanda Connors on 0161 498 3638 for an informal chat.
Please note: Applicants must be authorised to work in the UK. We are not able to offer sponsorship at this time.
The successful candidate will be subject to an Enhanced DBS Check, the cost of which is covered by the hospice. St Anns Hospice is committed to safeguarding and promoting the welfare of adults at risk and children.
Interview date: August 16, 2023
Job description
Job responsibilities
- Be a point of contact for patients, carers & other
agencies/disciplines, communicating where there could be barriers to understanding.
- Provide comprehensive support to outpatient services, working
closely with clinical and medical colleagues and liaising with external
healthcare professionals
- Be able to manage own workload effectively and efficiently.
- Support clinical staff with facilitating timely and effective access
to and discharge from outpatient services
- Ensure accurate record keeping in accordance with the organisations
policy.
- Support clinical team with communication and support to
families/friends/those close to the patient following a patients death.
- Ensure that care and support is consistent with the principles of
the mental capacity act.
- Contribute to the holistic assessment and support of the specialist
needs of patients accessing the specialist palliative care service.
- Provide physical, psychological and spiritual support and advice to
patients, their families or those close to them.
Job description
Job responsibilities
- Be a point of contact for patients, carers & other
agencies/disciplines, communicating where there could be barriers to understanding.
- Provide comprehensive support to outpatient services, working
closely with clinical and medical colleagues and liaising with external
healthcare professionals
- Be able to manage own workload effectively and efficiently.
- Support clinical staff with facilitating timely and effective access
to and discharge from outpatient services
- Ensure accurate record keeping in accordance with the organisations
policy.
- Support clinical team with communication and support to
families/friends/those close to the patient following a patients death.
- Ensure that care and support is consistent with the principles of
the mental capacity act.
- Contribute to the holistic assessment and support of the specialist
needs of patients accessing the specialist palliative care service.
- Provide physical, psychological and spiritual support and advice to
patients, their families or those close to them.
Person Specification
The Outpatient Assistant will be able to:
Essential
- Demonstrate excellent verbal and written communication skills.
- Use their initiative and effectively manage their time and workload.
- Demonstrate basic IT skills E.g. Word, Outlook, Teams.
- Identify own development needs and show evidence of continued professional development.
- Demonstrate an understanding of specialist palliative care.
- Prioritise competing tasks effectively.
- Work as a team player.
- Demonstrate a working knowledge of Electronic Medical Record/patient database (e.g. EMIS Web), and have an understanding of updating care records.
- Maintain strict confidentiality.
- Work with patients with a kind, empathetic and person centred rehabilitative approach.
Experience
Essential
- Have experience of delivering health/social care in a similar role.
Qualifications
Essential
- Have or be willing to work towards NVQ Level 2 in care or equivalent.
- Have excellent communication skills, completion of communication skills training would be an advantage.
Person Specification
The Outpatient Assistant will be able to:
Essential
- Demonstrate excellent verbal and written communication skills.
- Use their initiative and effectively manage their time and workload.
- Demonstrate basic IT skills E.g. Word, Outlook, Teams.
- Identify own development needs and show evidence of continued professional development.
- Demonstrate an understanding of specialist palliative care.
- Prioritise competing tasks effectively.
- Work as a team player.
- Demonstrate a working knowledge of Electronic Medical Record/patient database (e.g. EMIS Web), and have an understanding of updating care records.
- Maintain strict confidentiality.
- Work with patients with a kind, empathetic and person centred rehabilitative approach.
Experience
Essential
- Have experience of delivering health/social care in a similar role.
Qualifications
Essential
- Have or be willing to work towards NVQ Level 2 in care or equivalent.
- Have excellent communication skills, completion of communication skills training would be an advantage.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
