Job summary
St. Roccos Hospice is looking to recruit a competent,
experienced and enthusiastic practitioner who is able to form positive working
relationships across varied teams, professional groups and skill sets, have a
curious mind set and be open to learning from others.
Flexibility, responsibility and professionalism are key.
You will display confidence and self-motivation, with
excellent communication skills using your clinical knowledge and experience to
work with colleagues to drive all aspects of our quality cycle.
Be experienced in change management and able to promote a
culture of learning and quality improvement which keeps patients and families'
experiences at the heart of change.
22.5 hours per week Monday-Friday (0.6WTE, opportunity to potentially increase hours for right candidate)
Main duties of the job
Job Summary
- Provides support across all services and clinical teams to develop, implement and embed quality improvement.
- Provide assurance, to meet the needs of internal and external bodies including CQC and Commissioners, by delivering routine and bespoke reporting.
- Supports the quality improvement process to include both audit and incident processes from identification, creation, application and investigation to conclusions and action planning aligned to the Patient Safety Incident Framework.
- Contributes directly to clinical education initiatives working with the Clinical Education Facilitator (please see Job description for further details)
- We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- Annual holiday entitlement is 7 working weeks inclusive of all public holiday entitlement
- Contributory Company Group Pension Plan (NHS Pension Scheme members have the option of continuing in this scheme)
- Medical Cash Plan
- Life assurance
- Free onsite car park
We commit to our employees well-being through work life balance, on-going development, support and reward.
St. Rocco's Hospice is an Equal Opportunities Employer. All offers of employment are subject to 2 references & DBS.
St. Rocco's Hospice is not part of the NHS and is not licensed to sponsor foreign nationals. All offers of employment are subject to / conditional upon satisfactory documentary proof of right to work in the UK.
About us
St. Rocco's Hospice is a registered charity, not
part of the NHS and it costs over £4.5 million to run the Hospice every year.
We rely on support from the community of Warrington, both through volunteering
time and donating money to enable us to continue our existing services.
For this reason, it is encouraged that all members
of staff will also support the fundraising activities of the Hospice. We
encourage every staff member to help at, participate in, or support at
fundraising activities every year. Opportunities to support fundraising
activities vary and could include helping at fundraising and shop events,
taking part in an event and raising sponsorship or attending cheque
presentations. Staff members will be asked as part of their annual appraisal
which events, they have supported.
About the Team:
At
St. Rocco's Hospice, you will find a fantastic team spirit and a commitment to
developing you and your skills so that you can choose a long-term career with
us.
Job description
Job responsibilities
KEY STRATEGIC RESPONSIBILITIES
OPERATIONAL RESPONSIBILITIES
To work as a member of the wider senior clinical team to ensure delivery of care in an effective, safe, responsive and well led manner.
Advise, support and guide the organisations development of clinical compliance with care standards regulation and best practice.
Lead and advise on CQC compliance, including clinical health & safety, working closely with the Registered Manager.
Promote a culture of learning and quality improvement across all aspects of patient care, safety and services across St Roccos Hospice clinical teams.
Support the organisation to ensure that patient and family experiences are at the heart of any drive to improve patient care and make it safer.
Be responsible for the implementation and maintenance of robust systems and processes for the management of patient safety and the incident reporting process across all clinical areas.
CORE TASKS
- Take the lead on clinical audit, coordinating and delivering the Hospices audit schedule, (to include external auditing and benchmarking processes) ensuring that all relevant practice and activity is subject to verification against documented policy and procedures.
- To support the development of auditing skills within the clinical workforce
- Oversee the completion of action plans and review of impact of actions arising from clinical incidents and audits, ensuring changes in practice are understood and embedded.
- Support the development of and compliance with the commissioning bodies quality schedule and reporting requirements.
- To support the adaptations and cultural shift of the NHS Patient Safety Incident Reporting Framework (PSIRF) and take a lead role in the investigation and reporting of significant patient safety incidents in line with PSIRF guidance.
- To support data management and reporting internally and externally as required from all incidents
- To maintain an awareness of developing and influencing policies within the Health and Social Care Sector.
- Contribute to the on-going development of clinical policies, procedures and guidelines ensuring their implementation, review, and monitoring.
- Working closely with the Clinical Education Facilitator and senior clinical leadership team to ensure learning from audits and incidents is taken into the workforce to effect change.
- Identify learning needs and support staff to implement Safety and Quality Improvement measures and support education initiatives where required.
To contribute to education programmes as required to support improvements in clinical skills and quality of care
MANAGERIAL & LEADERSHIP
- Work closely with Chief Operating Officer, Medical Director, and senior clinical leadership team to identify areas requiring development and support effective change management.
- Set high standards of quality and performance and raise the level of expectations
- Display confidence and self-motivation, excellent communication skills always, utilising clinical knowledge and experience, and acting as a resource to all nursing staff and other healthcare professionals, providing education as an integral part of the role.
- To be an inspirational leader who clearly expresses the hospice vision, values, and service quality to team members always, drawing on developed coaching skills to support others to share this vision.
- Work in accordance with professional code of conduct and St. Roccos Hospice Values and Policies and Procedures.
CLINICAL AND PROFESSIONAL
- Accept accountability for own actions and areas of responsibility.
- Compile and present relevant reports to senior managers and hospice sub-committees and commissioning bodies as required.
- To maintain collaborative working relationships and effective communications between all members of the multidisciplinary team, when working towards implementing quality improvement and safety measures, resolving conflict, and working within the team to ensure a high standard of patient care.
Job description
Job responsibilities
KEY STRATEGIC RESPONSIBILITIES
OPERATIONAL RESPONSIBILITIES
To work as a member of the wider senior clinical team to ensure delivery of care in an effective, safe, responsive and well led manner.
Advise, support and guide the organisations development of clinical compliance with care standards regulation and best practice.
Lead and advise on CQC compliance, including clinical health & safety, working closely with the Registered Manager.
Promote a culture of learning and quality improvement across all aspects of patient care, safety and services across St Roccos Hospice clinical teams.
Support the organisation to ensure that patient and family experiences are at the heart of any drive to improve patient care and make it safer.
Be responsible for the implementation and maintenance of robust systems and processes for the management of patient safety and the incident reporting process across all clinical areas.
CORE TASKS
- Take the lead on clinical audit, coordinating and delivering the Hospices audit schedule, (to include external auditing and benchmarking processes) ensuring that all relevant practice and activity is subject to verification against documented policy and procedures.
- To support the development of auditing skills within the clinical workforce
- Oversee the completion of action plans and review of impact of actions arising from clinical incidents and audits, ensuring changes in practice are understood and embedded.
- Support the development of and compliance with the commissioning bodies quality schedule and reporting requirements.
- To support the adaptations and cultural shift of the NHS Patient Safety Incident Reporting Framework (PSIRF) and take a lead role in the investigation and reporting of significant patient safety incidents in line with PSIRF guidance.
- To support data management and reporting internally and externally as required from all incidents
- To maintain an awareness of developing and influencing policies within the Health and Social Care Sector.
- Contribute to the on-going development of clinical policies, procedures and guidelines ensuring their implementation, review, and monitoring.
- Working closely with the Clinical Education Facilitator and senior clinical leadership team to ensure learning from audits and incidents is taken into the workforce to effect change.
- Identify learning needs and support staff to implement Safety and Quality Improvement measures and support education initiatives where required.
To contribute to education programmes as required to support improvements in clinical skills and quality of care
MANAGERIAL & LEADERSHIP
- Work closely with Chief Operating Officer, Medical Director, and senior clinical leadership team to identify areas requiring development and support effective change management.
- Set high standards of quality and performance and raise the level of expectations
- Display confidence and self-motivation, excellent communication skills always, utilising clinical knowledge and experience, and acting as a resource to all nursing staff and other healthcare professionals, providing education as an integral part of the role.
- To be an inspirational leader who clearly expresses the hospice vision, values, and service quality to team members always, drawing on developed coaching skills to support others to share this vision.
- Work in accordance with professional code of conduct and St. Roccos Hospice Values and Policies and Procedures.
CLINICAL AND PROFESSIONAL
- Accept accountability for own actions and areas of responsibility.
- Compile and present relevant reports to senior managers and hospice sub-committees and commissioning bodies as required.
- To maintain collaborative working relationships and effective communications between all members of the multidisciplinary team, when working towards implementing quality improvement and safety measures, resolving conflict, and working within the team to ensure a high standard of patient care.
Person Specification
Qualifications
Essential
- RGN or Allied Health Care Professional qualification and registration
- Masters Level Qualification or working towards
- Consolidated experience of working at Band 6
- Post registration experience in safety, quality improvement, service development.
- Experience of incident management and action planning
- Experience of completing audits and action plans and implementing change processes
Desirable
- Possession of post registration qualification in palliative care
- Advanced Communication Skills
- Leadership development programme or qualification
- Experience of working in a leadership role, staff management
- Experience in report writing and presentations to senior level committees and external panels
Experience
Essential
- Experience of using patient record systems, ideally SystmOne
- Experience of working in a clinical administrative role
- High level of computer literacy, including Microsoft Office Word,
- Excel, PowerPoint, Access and Outlook and NHS Email
Person Specification
Qualifications
Essential
- RGN or Allied Health Care Professional qualification and registration
- Masters Level Qualification or working towards
- Consolidated experience of working at Band 6
- Post registration experience in safety, quality improvement, service development.
- Experience of incident management and action planning
- Experience of completing audits and action plans and implementing change processes
Desirable
- Possession of post registration qualification in palliative care
- Advanced Communication Skills
- Leadership development programme or qualification
- Experience of working in a leadership role, staff management
- Experience in report writing and presentations to senior level committees and external panels
Experience
Essential
- Experience of using patient record systems, ideally SystmOne
- Experience of working in a clinical administrative role
- High level of computer literacy, including Microsoft Office Word,
- Excel, PowerPoint, Access and Outlook and NHS Email
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
