Job summary
St.
Rocco's Hospice is looking to recruit a Clinical Administrator to provide
administrative support to the In-Patient service. To ensure
that relief cover and comprehensive administrative
support of a high standard is in place to the Clinical team, to enable
exemplary service onsite at the Hospice.
This
role requires innovative thinking, autonomous working and the ability to
develop strong productive relationships. Excellent communication,
organisational, planning, scheduling and problem-solving skills are essential.
15- 22.5 hours per week and potentially full-time hours will be considered for the right candidate.
Main duties of the job
Support for the In Patient
Service
To be responsible for ensuring that all
referrals are entered onto the patient administration system, and discussed by
the appropriate team.
To
input data onto SystmOne, ensuring accurate statistical data.
To
accurately transcribe clinical letters, minutes, protocols and other correspondence either by tape or handwritten, and any other typing as requested, in a timely manner
and within the specified time scales. Please see Job description for further details.
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- Annual holiday entitlement is 7 working weeks inclusive of all public holiday entitlement
- Contributory Company Group Pension Plan (NHS Pension Scheme members have the option of continuing in this scheme)
- Medical Cash Plan
- Life assurance
- Free onsite car park
We commit to our employees well-being through work life balance, on-going development, support and reward.
St. Rocco's Hospice is an Equal Opportunities Employer. All offers of employment are subject to 2 references & DBS.
St. Rocco's Hospice is not part of the NHS and is not licensed to sponsor foreign nationals. All offers of employment are subject to / conditional upon satisfactory documentary proof of right to work in the UK.
About us
St. Rocco's Hospice is a registered charity, not
part of the NHS and it costs over £4.5 million to run the Hospice every year.
We rely on support from the community of Warrington, both through volunteering
time and donating money to enable us to continue our existing services.
For this reason, it is encouraged that all members
of staff will also support the fundraising activities of the Hospice. We
encourage every staff member to help at, participate in, or support at
fundraising activities every year. Opportunities to support fundraising
activities vary and could include helping at fundraising and shop events,
taking part in an event and raising sponsorship or attending cheque
presentations. Staff members will be asked as part of their annual appraisal
which events, they have supported.
About the Team:
At
St. Rocco's Hospice, you will find a fantastic team spirit and a commitment to
developing you and your skills so that you can choose a long-term career with
us.
Closing date: 22nd January. In order to
streamline our recruitment process, we reserve the right to expire vacancies
prior to the advertised closing date once we have received a sufficient number
of applications
Job description
Job responsibilities
Support for the In Patient Service
To be responsible for
ensuring
that
all referrals
are
entered
onto
the patient
administration system and discussed by the appropriate team.
To
input data onto SystmOne, ensuring accurate statistical data.
To
accurately transcribe clinical letters, minutes, protocols and other correspondence either by tape or handwritten, and any other typing as requested, in a timely manner
and within the specified time scales.
To
be responsible for ensuring that any patients records, or communications, are
located/requested,
and to ensure that patient records
are kept in a neat order, and archived on a regular basis.
To ensure
that
any letters requiring signatures
are
checked by
the requesting individual, and signed within an acceptable time scale.
To
develop and maintain effective office systems, including electronic email, filing, photocopying, faxing, shredding and typing duties
as required by the Clinical
Team.
To
work closely with members of the Clinical Team to ensure that the day-to-day activities of a busy
workstation are confidentially
and
proactively managed by
utilising systems and procedures for
the management of time, resources and information available.
To be responsible for taking
clear, concise telephone messages, ensuring that they are communicated as
quickly as possible to the appropriate person/s.
To act as main administrative contact in IPU
and provide relief cover in other areas as required.
To maintain confidentiality at all times,
dealing with sensitive issues discretely and sensitively.
To act as an advocate and role model hospice
values and behaviours
General
Administrative Support
Provide relief and additional administrative support to the
Hospices administrative team, assisting with a variety of tasks and
demonstrating flexibility to address priorities and fluctuations in workload.
Job description
Job responsibilities
Support for the In Patient Service
To be responsible for
ensuring
that
all referrals
are
entered
onto
the patient
administration system and discussed by the appropriate team.
To
input data onto SystmOne, ensuring accurate statistical data.
To
accurately transcribe clinical letters, minutes, protocols and other correspondence either by tape or handwritten, and any other typing as requested, in a timely manner
and within the specified time scales.
To
be responsible for ensuring that any patients records, or communications, are
located/requested,
and to ensure that patient records
are kept in a neat order, and archived on a regular basis.
To ensure
that
any letters requiring signatures
are
checked by
the requesting individual, and signed within an acceptable time scale.
To
develop and maintain effective office systems, including electronic email, filing, photocopying, faxing, shredding and typing duties
as required by the Clinical
Team.
To
work closely with members of the Clinical Team to ensure that the day-to-day activities of a busy
workstation are confidentially
and
proactively managed by
utilising systems and procedures for
the management of time, resources and information available.
To be responsible for taking
clear, concise telephone messages, ensuring that they are communicated as
quickly as possible to the appropriate person/s.
To act as main administrative contact in IPU
and provide relief cover in other areas as required.
To maintain confidentiality at all times,
dealing with sensitive issues discretely and sensitively.
To act as an advocate and role model hospice
values and behaviours
General
Administrative Support
Provide relief and additional administrative support to the
Hospices administrative team, assisting with a variety of tasks and
demonstrating flexibility to address priorities and fluctuations in workload.
Person Specification
Experience
Essential
- Experience of working in an administrative role.
- Experience of working in a customer facing role or dealing with people on a day-to-day basis.
Desirable
- Experience of working in a healthcare or clinical setting
Qualifications
Essential
- Trained and/or highly experienced in Microsoft Office applications.
Desirable
- Educated to A Level or equivalent, or with three years relevant experience.
Person Specification
Experience
Essential
- Experience of working in an administrative role.
- Experience of working in a customer facing role or dealing with people on a day-to-day basis.
Desirable
- Experience of working in a healthcare or clinical setting
Qualifications
Essential
- Trained and/or highly experienced in Microsoft Office applications.
Desirable
- Educated to A Level or equivalent, or with three years relevant experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
