Job summary
Local Care Direct is a non-profit Social Enterprise operating across 24 hours a day, 7 days a week, 365 days a year, to provide various primary and urgent health care services across West Yorkshire.
We have various Part-Time vacancies for Dental Triage Nurses working in our Contact Centres responding to dental patients by providing clinical assessment & advice over the phone.
The Dental Service provides a 24 / 7 service to patients aged over 5 experiencing urgent dental issues providing advice & support over the phone.
Hourly Rate: £15.68 per hour in hours & £16.68 per hour out of hours.
(In Hours = Monday to Friday 08.00 to 18.00 & Out of Hours = Monday to Friday 18.00 to 08.00 and all day Saturday Sunday)
Location: Unit 2, Bradley, Huddersfield, HD2 1GQ and / or Lexicon House, Wilmington Grove, Leeds, LS7 2BQ (Please note if successful for Lexicon working from Bradley may be required during the training period)
Shifts Available (minimum shift requirement of 16 hours per week): Please see attached shift patterns
Main duties of the job
Dental Triage Nurses are based in the contact centre and are required to respond to dental patient calls transferred from NHS 111 in a professional and timely manner, in line with all relevant protocols / procedures and key performance indicators for the service.
They will provide evidence based clinical assessment, prioritisation and advice over the telephone working within clinical capabilities and competencies and in line with the NHS Pathways Dental Module.
They will identify those patients appropriate to be booked into urgent dental care appointments and prioritise need, taking into account patient circumstances / preferences as appropriate.
They will ensure that patients who are not appropriate to be booked into an urgent dental care appointment are provided with relevant information regarding self-care and/or finding a regular dentist.
About us
We care about people at Local Care Direct. Together, we act with kindness & respect, fairness & consistency, and honesty & integrity. Every one of our values is essential, but our impact is greater when we use all of them together.
Our purpose is to care for people. Established as a social enterprise in 2004 to deliver health services across West Yorkshire, our aim is to meet the needs and expectations of our patients, and our NHS and social care partners. Over the years, we have developed a broad range of services for patients across Yorkshire and the Humber including: a centralised contact centre, GP out of hours services, Urgent Treatment Centres, walk-in facilities, a dental assessment and booking service, as well as a number of bespoke services for our NHS clients.
Benefits of working for Local Care Direct:
- Employee Assistance Programme
- Comprehensive Staff Training programme
- Modern working environment with a positive atmosphere
- NHS Pensions
- NHS Discounts (Blue light card)
- 25 days (pro rata) annual leave plus bank holidays, increasing by one day for each completed year of service, up to a maximum of 30 days
- Hybrid Working
- Various hours available in a 24 / 7 environment
- Support available 24 / 7
- Health & Wellbeing group to support staff
- Supportive and Friendly teams
- Annual Awards focused on raising money to support a local charity
Details
Date posted
17 April 2026
Pay scheme
Other
Salary
£15.68 an hour £16.68 for out of hours
Contract
Permanent
Working pattern
Part-time
Reference number
B0250-26-0019
Job locations
Local Care Direct
Longbow Close
Bradley
Huddersfield
HD2 1GQ
Local Care Direct
Wilmington Grove
Leeds
LS7 2BQ
Employer details
Employer name
Local Care Direct
Address
Local Care Direct
Longbow Close
Bradley
Huddersfield
HD2 1GQ
Employer's website
https://www.localcaredirect.org/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
