Local Care Direct

Advanced Clinical Practitioner - Telephone Triage

The closing date is 26 March 2026

Job summary

Local Care Direct is a non-profit Social Enterprise operating across 24 hours a day, 7 days a week, 365 days a year, to provide various primary and urgent health care services across West Yorkshire.

We are looking for an Advanced Clinical Practitioner - Telephone Triage.

Salary: £29.02 per hour - £37.73 out of hours*

*(In Hours = Monday to Friday 08.00 to 18.00 &Out of Hours = Monday to Friday 18.00 to 08.00 and all day Saturday Sunday)

Location: Local Care Direct, Unit 2, Longbow Close, Pennine Business Park, Huddersfield, HD2 1GQ

Shifts Available: Shifts Available working across a 4 week rolling rota:

  • Tuesday 08:00 - 19:59weeks 1,2,3 & 4
  • Wednesday 10:00- 17:59weeks 1,2,3 & 4
  • Thursday 10:00- 15:59 weeks 1,2,3,& 4
  • Thursday 10:00- 17:59 weeks 1,2,3 &4
  • Thursday 14:00- 19:59 weeks 1,2,3&4
  • Friday 08:00- 13:59 weeks 1,2,3 & 4
  • Friday 09:00- 14:59weeks 1,2,3 & 4
  • Friday 10:00-15:59 weeks 1,2,3&4
  • Friday 10:00-17:59 weeks 1 & 3
  • Friday 14:00- 19:59 weeks 1,2,3 & 4

Main duties of the job

  • The advanced clinical practitioner will support the Urgent Community Response (UCR) services mission to deliver interventions within a 2-hour timeframe, either through face-to-face visits by partner clinicians or remote management.
  • The advanced clinical practitioner will be an integral member of the clinical team to deliver high-quality patient care, that involves utilising technology to conduct remote consultations for patients referred into the service.
  • The advance clinician practitioner will have a strong interest in complex triage and is skilled in remote consultations and confident in managing acutely unwell patients. The advanced clinician practitioner will strive to make a real difference by helping patients stay independent and avoid unnecessary hospital admissions.

About us

Nothing matters to us more than people - The way we treat our patients and the people who work for us; the way we do things and our commitment to keeping our promises are what we value most.

We do what we say we will do and we do it well - Local Care Direct is a Social Enterprise organisation providing a wide range of healthcare services in Yorkshire. We are a community-owned organisation, independent from the NHS, and committed to putting patients first.

A few Benefits of working for Local Care Direct are:

  • NHS Pensions
  • NHS Discounts (Blue light card)
  • 25 days (pro rata) annual leave plus bank holidays, increasing by one day for each completed year of service, up to a maximum of 30 days
  • Comprehensive Staff Training programme
  • Modern working environment with a positive atmosphere
  • Health & Wellbeing group to support staff
  • Supportive and Friendly team
  • Annual Awards focused on raising money to support local charity
  • Opportunity to build a clinical portfolio in face to face, ED Streaming, Walk in Centre, Urgent Treatment centre, home visiting and telephone/video consultation

Details

Date posted

13 March 2026

Pay scheme

Other

Salary

£29.02 an hour working in hours (£37.72 an hour working out of hours)

Contract

Permanent

Working pattern

Part-time

Reference number

B0250-26-0009

Job locations

Local Care Direct

Longbow Close

Bradley

Huddersfield

HD2 1GQ


Job description

Job responsibilities

To find out more about this exciting opportunity, please refer to the attached job description. This can be downloaded at any time

Job description

Job responsibilities

To find out more about this exciting opportunity, please refer to the attached job description. This can be downloaded at any time

Person Specification

Experience

Essential

  • Evidence of a range of clinical experience, working independently in a healthcare role.
  • Evidence of experience of triage, by telephone or face-to-face
  • Continued professional and personal development.

Desirable

  • Experience of mentorship, leadership & research in clinical practice.
  • Experience of working in more than one clinical setting.
  • Minimum of 1 year experience in practice post qualification.
  • Experience of working in primary/urgent care.
  • Experience of managing paediatrics
  • Experience of managing minor illness.
  • Experience of managing chronic disease.
  • Experience of managing geriatrics.
  • Experience of telephone/video remote consultation.

Qualifications

Essential

  • One of the following: 1st level Registered Nurse or equivalent professional qualification/registration with a professional body, MSc/Post Graduate diploma in Advanced practice, Paramedic HPC registration MSc/Post Graduate diploma in Advanced practice or Pharmacy GPhC Registration MSc/Post Graduate diploma in Advanced practice
  • Independent & Supplementary prescribing qualification

Desirable

  • Spotting the sick child qualification
  • Chronic disease management qualification

Knowledge & Skills

Essential

  • Effective communication skills: verbal, written and non-verbal.
  • Professionally accountable for clinical practice.
  • Knowledge of current clinical and professional issues.
  • Up-to-date knowledge of health agenda and health inequalities (local and national).
  • Innovative approach to practice.
  • Keyboard/PC skills.
  • Awareness of the impact of evidence-based practice.

Desirable

  • Able to develop self and others.
  • Able to work effectively within and contribute to team working.
  • Aware of impact of change on self and service.
  • Experience of change management.
  • Evidence of previous contribution to service change or improvement.
  • Evidence of development of others in previous roles.
  • SystmOne Experience
Person Specification

Experience

Essential

  • Evidence of a range of clinical experience, working independently in a healthcare role.
  • Evidence of experience of triage, by telephone or face-to-face
  • Continued professional and personal development.

Desirable

  • Experience of mentorship, leadership & research in clinical practice.
  • Experience of working in more than one clinical setting.
  • Minimum of 1 year experience in practice post qualification.
  • Experience of working in primary/urgent care.
  • Experience of managing paediatrics
  • Experience of managing minor illness.
  • Experience of managing chronic disease.
  • Experience of managing geriatrics.
  • Experience of telephone/video remote consultation.

Qualifications

Essential

  • One of the following: 1st level Registered Nurse or equivalent professional qualification/registration with a professional body, MSc/Post Graduate diploma in Advanced practice, Paramedic HPC registration MSc/Post Graduate diploma in Advanced practice or Pharmacy GPhC Registration MSc/Post Graduate diploma in Advanced practice
  • Independent & Supplementary prescribing qualification

Desirable

  • Spotting the sick child qualification
  • Chronic disease management qualification

Knowledge & Skills

Essential

  • Effective communication skills: verbal, written and non-verbal.
  • Professionally accountable for clinical practice.
  • Knowledge of current clinical and professional issues.
  • Up-to-date knowledge of health agenda and health inequalities (local and national).
  • Innovative approach to practice.
  • Keyboard/PC skills.
  • Awareness of the impact of evidence-based practice.

Desirable

  • Able to develop self and others.
  • Able to work effectively within and contribute to team working.
  • Aware of impact of change on self and service.
  • Experience of change management.
  • Evidence of previous contribution to service change or improvement.
  • Evidence of development of others in previous roles.
  • SystmOne Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Local Care Direct

Address

Local Care Direct

Longbow Close

Bradley

Huddersfield

HD2 1GQ


Employer's website

https://www.localcaredirect.org/ (Opens in a new tab)


Employer details

Employer name

Local Care Direct

Address

Local Care Direct

Longbow Close

Bradley

Huddersfield

HD2 1GQ


Employer's website

https://www.localcaredirect.org/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

HR Team

Recruitment@lcdwestyorks.nhs.uk

01484487260

Details

Date posted

13 March 2026

Pay scheme

Other

Salary

£29.02 an hour working in hours (£37.72 an hour working out of hours)

Contract

Permanent

Working pattern

Part-time

Reference number

B0250-26-0009

Job locations

Local Care Direct

Longbow Close

Bradley

Huddersfield

HD2 1GQ


Supporting documents

Privacy notice

Local Care Direct's privacy notice (opens in a new tab)