Clinical Support Worker

Job description

Job responsibilities

The clinical support worker works under the direct supervision of the minor injuries nurse practitioners and is accountable to the Lead Nurse for their actions in undertaking delegated work. This is guided by standard procedures and requires a degree of initiative. The clinical support worker also provides support for other members of the UTC care team.

Undertakes agreed procedures to include: wound care, including wound closure application of plaster of Paris casts to limb injuries and general dressing and bandaging of minor injuries, 12 lead ECG placement.

Supporting patients who are anxious and or distressed.

Assists patients and where appropriate encourages self care and self management of injuries through health education

Refers to other members of the health care team as appropriate

Works within all relevant practice policies and procedures e.g. health and safety at work

Responsible for order and regulation of clinical supplies and upkeep of equipment within the department Actively contributes and promotes high standards for infection control in the clinical area

Contributes in the creation of confidential electronic patient records

Health promotion

Encourages and supports individuals, families and groups to address issues which affect their health and social well-being

Represents the interests of individuals and families when they are not able to do so themselves

Develops and maintains the health promotion material within the unit including displays for the waiting room

Manage and lead

Contributes to the development, monitoring and evaluation of care delivered by the health care team

Promotes effective communication and relationships within the team

Works collaboratively as a team member to achieve the objectives of the Urgent care contract and aspirations of the team

Partakes in clinical supervision for own development

Actively participates in Team meetings

Develops own knowledge and practice to meet objectives/changes in service

Manage and use information

Makes effective use of the IT system by ensuring the consistent and accurate entering of data and use of Read codes

Makes recommendations to raise standards of practice and service delivery

Identifies and supports the management of safeguarding of adults, children, young people.

Research and development

Contributes to practice/team audit/research activity as required

The main duties and responsibilities shown above are not exhaustive but should merely be regarded as a guide. The jobholder will be expected to conduct any reasonable activities according to the business needs at that time. These will be subject to periodic review and may be amended to meet the changing needs of the business. The job holder will be expected to participate in this process and the company would aim to reach agreement to changes

Person Specification

Experience

Essential

• Demonstrates an understanding of the role of the Clinical Support Worker
• Willing to develop clinical skills and competencies relevant to the role

Skills & Knowledge

Essential

• Demonstrates an understanding of the role of the Clinical Support Worker
• Willing to develop clinical skills and competencies relevant to the role
• Demonstrates self awareness, i.e. strengths and weaknesses, personal qualities and skills
• Able to communicate routine information that requires tact and persuasive skills, or where there may be barriers to understanding
• Standard keyboard skills/computer literacy
• Able to make judgements where there is more than a straightforward choice of options, e.g. options for treatment for wound care - Training will be given as needed
• Able to organise own time and workload, and cope with occasional last-minute changes
• Willingness to undergo education/ training for both practice and service needs
• Willingness to work towards professional and performance objectives -appraisal
• Demonstrates motivation, reliability and commitment to team working and the development of others
• Flexibility, commitment and adaptability
• Demonstrates an ability to value the opinions of others
• Fitness to do the job
• Ability to work within manual-handing policy
• Ability to handle simple medical equipment and undertake clinical procedures (dexterity and manipulation skills)
• Frequent requirement for light physical effort for short periods
• Must either be Hepatitis B immune or be willing to undergo an immunisation course
• Concentration required daily, e.g. wound closure
• Ability to deal with occasional exposure to distressing circumstances or emotional events
• Ability to cope with occasional exposure to aggressive behaviour

Qualifications

Essential

• Willing to work towards the National Vocational Qualification level 3 for Health Care Workers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Local Care Direct

Address

St Georges Urgent Treatment Centre

St George's Road, Middleton

Leeds

LS10 4UZ

Employer's website

https://www.localcaredirect.org/ (Opens in a new tab)