The Hospice of St Francis

Hospice Community HCA

Information:

This job is now closed

Job summary

This isnt your average healthcare assistant role, as a band 4, your skills would be used to clinically and socially review patients and offer support and advice to patients and their loved ones.

You would become an integral part of our exceptional community team, working to promote and maintain patients wellbeing, all under the guidance of the Hospice Specialist Nurses and multidisciplinary teams. The successful candidate will be given the support and training required to meet the varied elements of the role.

The role requires you to carry out your duties according to the Hospice philosophy and values, complying at all times with policies around the safeguarding of vulnerable adults and children, whilst maintaining confidentiality of patients and loved ones.

Main duties of the job

The successful candidate will work closely under the guidance of the nursing team, monitoring patients physical, psychological and spiritual needs. Promoting patient wellbeing and independence. Whilst assessing, signposting and supporting their loved ones under the guidance of the family support team.

You will work as an integral part of The Hospices Integrated Community Team, making a lasting difference to the lives of people through care that will have a positive impact on the patient, their loved ones and the community for many years to come.

Represent the organisation and uphold the organisations reptation and values, supporting income generation activity.

Fundamentals of the role:

Routine home visits and phone calls to patients and carers to review symptoms and wellbeing, using a validated assessment tool.

Referring to appropriate external clinical and social services.

Working with the Hospice multidisciplinary team to ensure patients are able to remain in their preferred place of care to end of life.

On occasion working with The Hospices Rapid Personalised Care Team delivering personal care to those at end of life.

Working under the support of the carers team to assess and support informal carers, offering emotional and practical support.

Recording all activities on System 1, our electronic database in accordance with Hospice policy.

Lone working, following Hospice policy and guidelines.

About us

The Hospice of St Francis Charity provides essential free care across West Hertfordshire and South Buckinghamshire and inspires people to raise over £5million every single year to fund this care. Our care at home and in the Hospice, delivered through inter-disciplinary teams and skilled volunteers is rated outstanding by the Care Quality Commission. As a local employer we aspire to meet this outstanding rating in all aspects of what we do, from the experience of staff and volunteers through to our compliance with the corporate, financial, fundraising, charity and trading regulations for our business.

What we offer:

  • 27 days annual leaver, plus bank holidays (pro rata for part time)
  • Being part of a supportive, positive and caring team.
  • Excellent support and supervision from your line manager.
  • Practice development, clinical supervision and ongoing education.
  • Ability to transfer exiting NHS pension (subject to qualifying conditions) or join our company scheme with 7% employer contribution.
  • Free on site parking
  • On site home cooked food served at a reasonable rate in our bistro.

Details

Date posted

22 March 2024

Pay scheme

Other

Salary

£14,640 a year £24400 FTE, pro rota for Part time

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

B0249-24-0006

Job locations

The Hospice Of St. Francis

Spring Garden Lane

Berkhamsted

Hertfordshire

HP4 3GW


Job description

Job responsibilities

Demonstrate and maintain consistently high standards of individualised palliative nursing care and support under the guidance of the Community Nursing Specialist.

Work alongside the patients family and / or professional carer, maintaining an approach that incorporates physical, psychological, social and spiritual aspects of care, in accordance with the Hospice of St Francis philosophy.

Observe and report changes in the patients symptoms, condition and circumstances to the Hospice Community Nursing Team, notifying other healthcare professionals as necessary.

Assess patients physical and emotional needs, utilising assessment tools such as IPOS and under the guidance of the Community Nursing Specialists offer basic symptom control advice and support and review outcomes.

Independently manage, with remote support from community nursing team, patient and carer emergencies within the community setting. Maintaining a calm and professional manor whilst acting in a timely and effective way.

To take responsibility for the ongoing review of a small group of patients, reporting to community nurse specialist when appropriate for advice and guidance, escalating concerns appropriately within the Hospice and wider community MDT.

Maintain concise accurate and legible records of patient/family care in all health care settings, using electronic patient data base, meeting legislative requirements within The Hospice of ST Franciss practices and procedures.

Responsible for identifying and acting on any risk of safeguarding to patients and their families in accordance with the Hospice of St Francis Safeguarding of Vulnerable Adults and the Safeguarding of Children Policies and Procedures.

Offer bereavement support, either face to face or over the phone, referring as appropriate to the bereavement team and highlighting any bereavement concerns to The Community Nursing Specialist

Assist with the patients nutritional requirements including the preparation of light meals and drinks according to dietary requirements and choice.

When required assist with patients personal hygiene and toileting, which may include the use of bedpans, commode, lavatory, catheter or conveen.

Administer medication in accordance with the Hospice of St Francis policy and procedure where relevant training has been undertaken.

Undertake simple dressings as prescribed in the patients care plan whilst maintaining best practice in management and control of infection.

To support patients with rehabilitation in their home setting, working on goal setting and motivation.

Ensure a safe environment to work within, and report in a timely manner to the Community Nursing Services lead if concerned.

Job description

Job responsibilities

Demonstrate and maintain consistently high standards of individualised palliative nursing care and support under the guidance of the Community Nursing Specialist.

Work alongside the patients family and / or professional carer, maintaining an approach that incorporates physical, psychological, social and spiritual aspects of care, in accordance with the Hospice of St Francis philosophy.

Observe and report changes in the patients symptoms, condition and circumstances to the Hospice Community Nursing Team, notifying other healthcare professionals as necessary.

Assess patients physical and emotional needs, utilising assessment tools such as IPOS and under the guidance of the Community Nursing Specialists offer basic symptom control advice and support and review outcomes.

Independently manage, with remote support from community nursing team, patient and carer emergencies within the community setting. Maintaining a calm and professional manor whilst acting in a timely and effective way.

To take responsibility for the ongoing review of a small group of patients, reporting to community nurse specialist when appropriate for advice and guidance, escalating concerns appropriately within the Hospice and wider community MDT.

Maintain concise accurate and legible records of patient/family care in all health care settings, using electronic patient data base, meeting legislative requirements within The Hospice of ST Franciss practices and procedures.

Responsible for identifying and acting on any risk of safeguarding to patients and their families in accordance with the Hospice of St Francis Safeguarding of Vulnerable Adults and the Safeguarding of Children Policies and Procedures.

Offer bereavement support, either face to face or over the phone, referring as appropriate to the bereavement team and highlighting any bereavement concerns to The Community Nursing Specialist

Assist with the patients nutritional requirements including the preparation of light meals and drinks according to dietary requirements and choice.

When required assist with patients personal hygiene and toileting, which may include the use of bedpans, commode, lavatory, catheter or conveen.

Administer medication in accordance with the Hospice of St Francis policy and procedure where relevant training has been undertaken.

Undertake simple dressings as prescribed in the patients care plan whilst maintaining best practice in management and control of infection.

To support patients with rehabilitation in their home setting, working on goal setting and motivation.

Ensure a safe environment to work within, and report in a timely manner to the Community Nursing Services lead if concerned.

Person Specification

Qualifications

Essential

  • A minimum of 1 years experience working in a health care setting, or community care.
  • Evidence of a good general education.
  • To be able to work both autonomously and as part of a team.
  • Excellent interpersonal and communication skills
  • Able to deal with complex and difficult emotional situations
  • Car driver with access to a car.
  • Enthusiasm and willingness to learn and develop new skills.

Desirable

  • NVQ 3 health and Social Care
  • Experience of working within palliative care, caring for dying patients and their families.
  • Experience of lone working.
  • Knowledge of safeguarding adults and children.
  • Experience of using an electronic database, IT literacy..
Person Specification

Qualifications

Essential

  • A minimum of 1 years experience working in a health care setting, or community care.
  • Evidence of a good general education.
  • To be able to work both autonomously and as part of a team.
  • Excellent interpersonal and communication skills
  • Able to deal with complex and difficult emotional situations
  • Car driver with access to a car.
  • Enthusiasm and willingness to learn and develop new skills.

Desirable

  • NVQ 3 health and Social Care
  • Experience of working within palliative care, caring for dying patients and their families.
  • Experience of lone working.
  • Knowledge of safeguarding adults and children.
  • Experience of using an electronic database, IT literacy..

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospice of St Francis

Address

The Hospice Of St. Francis

Spring Garden Lane

Berkhamsted

Hertfordshire

HP4 3GW


Employer's website

https://www.stfrancis.org.uk/ (Opens in a new tab)

Employer details

Employer name

The Hospice of St Francis

Address

The Hospice Of St. Francis

Spring Garden Lane

Berkhamsted

Hertfordshire

HP4 3GW


Employer's website

https://www.stfrancis.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Team

Recruitment@stfrancis.org.uk

01442869557

Details

Date posted

22 March 2024

Pay scheme

Other

Salary

£14,640 a year £24400 FTE, pro rota for Part time

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

B0249-24-0006

Job locations

The Hospice Of St. Francis

Spring Garden Lane

Berkhamsted

Hertfordshire

HP4 3GW


Supporting documents

Privacy notice

The Hospice of St Francis's privacy notice (opens in a new tab)