Job summary
Salary: £12.21
This is a wonderful opportunity to
truly make a difference to the lives of the local community. Becoming a carer
for Care for Good, a private home care provider service, supporting the work of
the Hospice and The Rapid Personalised Care Service, a funded specialist
palliative care service for those approaching end of life. The Hospice of St Francis is passionate about
helping clients/patients and their families to live their precious lives well, giving
clients/patients choice over the range of services they receive whether in
their own homes or at the Hospice. The Hospice has a trusted
reputation over 40 years of stewardship and trust right across the communities
it supports in order to raise over £6 million each year.
Main duties of the job
Main duties and responsibilities:
As a Bank Carer, you will provide
compassionate, flexible and person-centered care to individuals in their own
homes. The role can include supporting
clients/ patients with various levels of health care needs, from those with
minimal support requirements to those who are approaching the end of their life.
This is a bank role, meaning you will be able to pick up visits when available.
- Deliver
high-quality care and support tailored to each patient/clients needs.
- Assist with
personal care (washing, dressing, toileting, grooming).
- Support with
mobility, transfers and safe use of equipment.
Prepare meals
and assist with eating and drinking where required.
- Provide
companionship and emotional support.
Administer or
prompt medication in line with care plans.
- Carry out light
household tasks to maintain a safe environment.
- Record and
report accurately on care provided and any changes in patient/client wellbeing.
Work
collaboratively with families, healthcare professionals and the wider care
team.
- Update care
notes in the home.
About us
What we offer:
- Structured induction
- Supportive team environment
- Free onsite parking
- Wide range of free training courses
- On-site home cooked food served at a reasonable rate in our bistro
For our staff we place great importance on practice development, clinical supervision and ongoing education.
For an informal discussion: please contact Caroline Wheeldon, Head of Community Nursing or Kathy Davis, Care Team Coordinator on 01442 869550. To contact HR please email recruitment@stfrancis.org.uk
Job description
Job responsibilities
- To work as part of a team caring for people at home at the end of life that are eligible for Community Support service and support their families.
- To take the lead role on shift and be able to take the initiative in assuring the dignity, comfort and care of patients and families.
- To provide leadership to Community Support Workers (CWS) on shift and where necessary ensure (without breaching confidentiality) that each patient/family carer knows in advance if their time of their visit might be delayed because of unexpected events at the previous visit
- To build rapport quickly to gain confidence and trust, taking direction from the team co-ordinator, the patient and family carers, in order to assure dignified, safe personal care on every visit
- To be friendly, open, trustworthy and competent to give intimate personal care, practical and emotional support and to prompt concordance with prescribed medication working alone, and as part of a team
- To assure continuity of care through effective handover ensuring that you have picked up the necessary information to deliver care in a patients home
- To observe and report changes in symptoms, condition and circumstances entering this information accurately in the care plan in the home, and notify other professionals as detailed in that care plan
- Update care notes in the patients home and update the Hospice of St Francis electronic care records accurately and in a timely fashion
- To be responsive and flexible in meeting the needs of patients and families within the agreed care plan
- Ensure patients and families are aware of and can benefit from other Hospice services as appropriate
- To undertake duties without direct daily supervision working within broad procedural guidelines
- Work as part of the wider team at the Hospice of St Francis ensuring continuity in outstanding care
- To be responsive and flexible in meeting the needs of patients and families within the agreed care plan
- To work on the Inpatient Unit as and when required, and where this is in the best interests of patients, and the service as a whole
Job description
Job responsibilities
- To work as part of a team caring for people at home at the end of life that are eligible for Community Support service and support their families.
- To take the lead role on shift and be able to take the initiative in assuring the dignity, comfort and care of patients and families.
- To provide leadership to Community Support Workers (CWS) on shift and where necessary ensure (without breaching confidentiality) that each patient/family carer knows in advance if their time of their visit might be delayed because of unexpected events at the previous visit
- To build rapport quickly to gain confidence and trust, taking direction from the team co-ordinator, the patient and family carers, in order to assure dignified, safe personal care on every visit
- To be friendly, open, trustworthy and competent to give intimate personal care, practical and emotional support and to prompt concordance with prescribed medication working alone, and as part of a team
- To assure continuity of care through effective handover ensuring that you have picked up the necessary information to deliver care in a patients home
- To observe and report changes in symptoms, condition and circumstances entering this information accurately in the care plan in the home, and notify other professionals as detailed in that care plan
- Update care notes in the patients home and update the Hospice of St Francis electronic care records accurately and in a timely fashion
- To be responsive and flexible in meeting the needs of patients and families within the agreed care plan
- Ensure patients and families are aware of and can benefit from other Hospice services as appropriate
- To undertake duties without direct daily supervision working within broad procedural guidelines
- Work as part of the wider team at the Hospice of St Francis ensuring continuity in outstanding care
- To be responsive and flexible in meeting the needs of patients and families within the agreed care plan
- To work on the Inpatient Unit as and when required, and where this is in the best interests of patients, and the service as a whole
Person Specification
Qualifications
Essential
- Care certificate / NVQ qualified level 2
Desirable
- Care certificate / NVQ qualified level 3
Experience
Essential
- Care certificate / NVQ qualified level 2
- Qualified by experience 3 years in a similar role with the competence to deliver direct and intimate personal care.
- Passion and commitment for enabling others and experience in assuring dignity in care at all times.
- Current experience delivering care as part of a rostered team working 24/7 365 days/year.
- Knowledge of and experience in care at the end of life and after death.
- Current knowledge of Moving and Handling, Health and Safety Safeguarding and Mental Capacity Legislation and Guidance.
- Current driving licence, with use of own car.
- Skilled in developing rapport and trust quickly gaining the confidence of patients and families.
- Excellent listening skills.
- Skilled in supporting empowering and motivating people at a low ebb, fearful and/or in distress.
- Skilled in listening to, holding and judging appropriate responses to people who are sharing information that might be distressing for them and for the listener.
- Good verbal and written communication skills.
- Excellent team player who supports others.
- Able to communicate complex information succinctly and clearly for others to understand.
- Knowledge and experience of the importance of handover, prompt observation, upward reporting and timely recording in paper notes.
- Ability to work with confidential sensitive information & understand boundaries and support others to work in this way.
- Patient and calm under pressure.
- Able to identify and anticipate change in a patients presentation and raise the right alert for changes to the care plan and/or additional help.
- Proven prioritisation skills being able to accurately identify the care tasks that should be attended to.
Desirable
- Experience of lone working
- Experience of teaching or training others in practice/shadowing situations
- Experience of using electronic patent record systems
- Proven experience of working in diverse communities, understanding and overcoming the impact of discrimination
- The ability to speak or sign more than one language relevant to the population served
- Confident to make difficult judgements in prioritising own work load and able to explain the rationale for these decisions
Person Specification
Qualifications
Essential
- Care certificate / NVQ qualified level 2
Desirable
- Care certificate / NVQ qualified level 3
Experience
Essential
- Care certificate / NVQ qualified level 2
- Qualified by experience 3 years in a similar role with the competence to deliver direct and intimate personal care.
- Passion and commitment for enabling others and experience in assuring dignity in care at all times.
- Current experience delivering care as part of a rostered team working 24/7 365 days/year.
- Knowledge of and experience in care at the end of life and after death.
- Current knowledge of Moving and Handling, Health and Safety Safeguarding and Mental Capacity Legislation and Guidance.
- Current driving licence, with use of own car.
- Skilled in developing rapport and trust quickly gaining the confidence of patients and families.
- Excellent listening skills.
- Skilled in supporting empowering and motivating people at a low ebb, fearful and/or in distress.
- Skilled in listening to, holding and judging appropriate responses to people who are sharing information that might be distressing for them and for the listener.
- Good verbal and written communication skills.
- Excellent team player who supports others.
- Able to communicate complex information succinctly and clearly for others to understand.
- Knowledge and experience of the importance of handover, prompt observation, upward reporting and timely recording in paper notes.
- Ability to work with confidential sensitive information & understand boundaries and support others to work in this way.
- Patient and calm under pressure.
- Able to identify and anticipate change in a patients presentation and raise the right alert for changes to the care plan and/or additional help.
- Proven prioritisation skills being able to accurately identify the care tasks that should be attended to.
Desirable
- Experience of lone working
- Experience of teaching or training others in practice/shadowing situations
- Experience of using electronic patent record systems
- Proven experience of working in diverse communities, understanding and overcoming the impact of discrimination
- The ability to speak or sign more than one language relevant to the population served
- Confident to make difficult judgements in prioritising own work load and able to explain the rationale for these decisions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
