Job summary
As a key member of the Workforce Team you will play a vital role in providing a HR service across the organisation.
This role will suit an experienced administrator who thrives in a dynamic environment and responds well to challenges.
The postholder will support the day to day activities of the HR team, ensuring all tasks are completed to a high standard in a timely manner.
Support recruitment using the Applicant Tracking System which modernises our recruitment and selection processes
One of our key strategic aims is being an employer of choice, with a highly motivated workforce, who are supported through learning and development opportunities and investment in their learning and personal development.
You will be the first point of contact supporting managers and employees with HR related queries within the scope of the role.
Main duties of the job
We are looking for an Administrator to join our friendly Workforce Team.
Previous experience of working in a fast paced HR role would be advantageous
The post holder is responsible for providing a comprehensive and confidential administrative service to support the running of the HR service in conjunction with the HR Advisor.
Supporting managers with the recruitment and selection process is a key responsibility of the role. Liaising with potential new employees, with regards to the recruitment and selection and on-boarding process is a major part of the role and therefore excellent levels of communication are essential.
Ensuring that all monthly HR paperwork is submitted to payroll (including pay calculations) in accordance with payroll timeframes is also a big part of the role.
Acting at the first point of contact, you will support managers and employees with queries on terms and conditions of employment and provide training and support with the use and queries on the HR System SMI and maintaining up to date and accurate electronic and manual HR records.
The successful candidate will have a broad range of administrative skills, excellent communication, team working, proven numeracy, organisational and prioritisation skills are essential attributes for this role, and be competent in the use of IT systems including Microsoft Office
About us
Wirral Hospice St Johns has a 40-year history of supporting the residents of Wirral who have incurable life limiting illness. Support is delivered by multi professional teams in our Inpatient unit, Outpatient, Wellbeing and Hospice at Home services.
The hospice benefits from being an independent charity allowing flexibility and creativity in design and delivery of services whilst being firmly integrated with key local NHS providers.
We are committed to developing our staff to ensure our workforce is motivated and equipped to deliver what is expected of them in a compassionate and competent manner through apprenticeships, formal training, and workplace experience.
Some of the benefits that we can offer to the successful candidates include continuation of NHS Superannuation Pension Scheme, free parking, enhanced occupational health services, an employee assistance program, 27 days annual leave plus statutory bank holiday, and an enhanced company sick pay policy.
If you would like to find out more about this opportunity before applying, please contact Jane Bohan, Director of Workforce: 0151 334 2778 email: hr@wirralhospice.org
Job description
Job responsibilities
Job title/s Human Resources Administrator (Workforce)
Contract: 37.5 hours week, Permanent subject to probation
Hospice band: Band 3 (£25,760 - £27,476)
Hours: 37.5hrs - but would consider some flexibility for right candidate
Closing date: 9.00am Monday 11th May 2026
Interviews: Thursday 21st May 2026
Wirral Hospice St John's provides FREE care for adult patients with life-limiting illnesses. We also support carers and loved ones; families are at the heart of everything we do.
Although some NHS funding is received, the majority of our income is donated by individuals, families, groups, companies and charitable trusts. Every penny counts and helps us to make a real difference to the specialist care and support we provide for our patients and their loved ones. We have an excellent opportunity for an experienced HR Administrator to join our Workforce Team. The postholder will support the day to day activities of the team, ensuring all tasks are completed to a high standard in a timely manner. This role supports all areas of the Hospice, and no day will be the same as we aim to make a difference to our colleagues and continue to develop our ways of working.
The post holder will be responsible for providing a HR services across the organisation, working with Line Managers to support timely recruitment and selection processes. You will play a key role in maintaining and updating a range of records and systems, ensuring accuracy at all times. Managing sensitive information with care and confidentiality. With training, you will provide support across the organisation on the use of our HR system.
You should enjoy working as part of a team and have a positive attitude and excellent communication skills. Attention to detail is essential, as well as having a pro-active approach, proven numeracy and accuracy skills, strong organisational and time management skills.
Flexibility, responsibility and professionalism are key. The successful candidate should have a desire to learn and be proactive in supporting our hospice’s objectives and CARES values: Compassionate, Accountable, Respectful, Equitable and Sustainable.
What we offer:
27 days annual leave, plus bank holidays, continuation of NHS pension scheme or alternative pension schemes available, family-friendly policies, investment in learning and development opportunities, the opportunity for hybrid working in line with service needs as well as eligibility to apply for a Blue Light discount card. We also have staff support systems provided by our Employee Assistance Programme and Occupational Health Services.
This post is subject to an appropriate level of Disclosure & Barring Service Certificate.
For an information pack:
- Please visit our website at www.wirralhospice.org/job-vacancies
- Or email hr@wirralhospice.org or contact our Workforce Team on 0151 482 8990
If you would like to find out more about this opportunity before applying, please contact Jane Bohan, Director of Workforce: 0151 334 2778 email: hr@wirralhospice.org
Completed application forms to be returned to:
- Wirral Hospice St John’s, Workforce Office, Mount Road, Higher Bebington, Wirral CH63 6JE
- Or emailed to: hr@wirralhospice.org
We reserve the right to close the process early, should we receive enough suitable applications, before the closing date
Job description
Job responsibilities
Job title/s Human Resources Administrator (Workforce)
Contract: 37.5 hours week, Permanent subject to probation
Hospice band: Band 3 (£25,760 - £27,476)
Hours: 37.5hrs - but would consider some flexibility for right candidate
Closing date: 9.00am Monday 11th May 2026
Interviews: Thursday 21st May 2026
Wirral Hospice St John's provides FREE care for adult patients with life-limiting illnesses. We also support carers and loved ones; families are at the heart of everything we do.
Although some NHS funding is received, the majority of our income is donated by individuals, families, groups, companies and charitable trusts. Every penny counts and helps us to make a real difference to the specialist care and support we provide for our patients and their loved ones. We have an excellent opportunity for an experienced HR Administrator to join our Workforce Team. The postholder will support the day to day activities of the team, ensuring all tasks are completed to a high standard in a timely manner. This role supports all areas of the Hospice, and no day will be the same as we aim to make a difference to our colleagues and continue to develop our ways of working.
The post holder will be responsible for providing a HR services across the organisation, working with Line Managers to support timely recruitment and selection processes. You will play a key role in maintaining and updating a range of records and systems, ensuring accuracy at all times. Managing sensitive information with care and confidentiality. With training, you will provide support across the organisation on the use of our HR system.
You should enjoy working as part of a team and have a positive attitude and excellent communication skills. Attention to detail is essential, as well as having a pro-active approach, proven numeracy and accuracy skills, strong organisational and time management skills.
Flexibility, responsibility and professionalism are key. The successful candidate should have a desire to learn and be proactive in supporting our hospice’s objectives and CARES values: Compassionate, Accountable, Respectful, Equitable and Sustainable.
What we offer:
27 days annual leave, plus bank holidays, continuation of NHS pension scheme or alternative pension schemes available, family-friendly policies, investment in learning and development opportunities, the opportunity for hybrid working in line with service needs as well as eligibility to apply for a Blue Light discount card. We also have staff support systems provided by our Employee Assistance Programme and Occupational Health Services.
This post is subject to an appropriate level of Disclosure & Barring Service Certificate.
For an information pack:
- Please visit our website at www.wirralhospice.org/job-vacancies
- Or email hr@wirralhospice.org or contact our Workforce Team on 0151 482 8990
If you would like to find out more about this opportunity before applying, please contact Jane Bohan, Director of Workforce: 0151 334 2778 email: hr@wirralhospice.org
Completed application forms to be returned to:
- Wirral Hospice St John’s, Workforce Office, Mount Road, Higher Bebington, Wirral CH63 6JE
- Or emailed to: hr@wirralhospice.org
We reserve the right to close the process early, should we receive enough suitable applications, before the closing date
Person Specification
Qualifications
Essential
- General level of education GCSEs to include Maths and English
Desirable
- CIPD Level 3 Foundation Certificate in People Practice
EXPERIENCE & ATTAINMENTS
Essential
- Working in a HR environment and/or administrative environment based
- Computer skills and awareness of electronic HR Systems
- Dealing with people face to face.
- Data reporting
- Working within a confidential environment
Desirable
- The ability to introduce, develop and maintain support systems
- Basic understanding of Employment Law Legislation
SKILLS & ATTRIBUTES
Essential
- Good communication skills, both verbal and written.
- Proven numeracy & accuracy
- Ability to work on own initiative.
- Ability to work as part of a team.
- Organisational skills
- Time management skills
- Effective interpersonal/ communication skills.
- Maintain Confidentiality
KNOWLEDGE & UNDERSTANDING
Essential
- Promotes organisational values.
- Ability to think when under pressure.
- Ability to produce work of high quality.
- Good personal organisational skills
- Good interpersonal skills
- Ability to prioritise work.
- Ability to work as part of a team.
- Ability to handle confidential matters.
- Flexible to support all roles within the team.
Desirable
Person Specification
Qualifications
Essential
- General level of education GCSEs to include Maths and English
Desirable
- CIPD Level 3 Foundation Certificate in People Practice
EXPERIENCE & ATTAINMENTS
Essential
- Working in a HR environment and/or administrative environment based
- Computer skills and awareness of electronic HR Systems
- Dealing with people face to face.
- Data reporting
- Working within a confidential environment
Desirable
- The ability to introduce, develop and maintain support systems
- Basic understanding of Employment Law Legislation
SKILLS & ATTRIBUTES
Essential
- Good communication skills, both verbal and written.
- Proven numeracy & accuracy
- Ability to work on own initiative.
- Ability to work as part of a team.
- Organisational skills
- Time management skills
- Effective interpersonal/ communication skills.
- Maintain Confidentiality
KNOWLEDGE & UNDERSTANDING
Essential
- Promotes organisational values.
- Ability to think when under pressure.
- Ability to produce work of high quality.
- Good personal organisational skills
- Good interpersonal skills
- Ability to prioritise work.
- Ability to work as part of a team.
- Ability to handle confidential matters.
- Flexible to support all roles within the team.
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
