Job summary
Barnsley Healthcare Federation is seeking a part time Medical Secretary to join our existing team to support our 4 practices from a central base. BHF operates a cohesive and sustainable primary and social care
model, designed to enhance patient experiences.
The
ideal candidate will have previous experience as a medical secretary or similar
position, have a good general education. We are seeking someone who has good teamwork, a patient focused outlook and high attention to detail.
This post is part time for 28 hours based at our BHF Goldthorpe practice. The proposed shift patterns for this post will be -
Mon 8am 3:30pm or
9am 4:30pm
Tues 8am 3:30pm
or 9am - 4:30pm
Weds day off
Thurs 8am to 3:30pm
or 9am 4:30pm
Fri 8am 3:30pm or
9am 4:30pm
BHF are fully committed to ensuring equality, diversity, and
inclusion (EDI) as this is embedded in our values. We are also a committed
employer under the Disability Confident Scheme. Therefore, should you wish to
discuss any reasonable adjustments or assistance you might need in the
application or interview process, please contact a member of the HR team at syicb-barnsley.bhf-hrteam@nhs.net
and we will be happy to help/
Please note
that interviews may take place prior to the advert closing as and when suitable
applications are received. If a suitable candidate is appointed the role may
close early, therefore please do not hesitate to submit your application.
Main duties of the job
This position will provide secretarial support for the Federation GPs and wider team including
typing medical correspondence and dealing with Subject Access Requests (SARs). You will
be expected to use your own initiative to deal with problems, guided by
Federation procedures and guidelines and the support from the Management team
and Clinicians.
The
successful candidate will be able to demonstrate a high level of literacy skills spelling and comprehension as well as
having the ability to pay attention to detail to the highest order.
About us
Launched in 2015, we are an ambitious and inclusive organisation focused on
enhancing the way in which primary care at scale is delivered within Barnsley. Our
vision is to deliver a robust publicly-funded health and
social care service which meets the needs of the local community. We believe that regardless of location or need, every
patient should receive the same high standard of care, at times when they need
it most. Receptionists are an integral part of our team and our ability to
meet these aims.
Benefits:
5 weeks annual leave plus bank holidays, NHS Pension Scheme, Monthly in-house training event, Access to NHS Blue Light Card for retail discounts, Company Sick Pay after probation, free parking, tea and coffee.
Job description
Job responsibilities
Job
Summary:
To provide secretarial support for the Federation GPs and wider team liaising with
primary and secondary care providers and patients as necessary.
Primary
Duties and Responsibilities:
Dealing with
general correspondence including customary secretarial duties including: -
Referral
letters
Correspondence
from insurance companies/solicitors requesting patient information
Any other
letters generated by the Federation
- Audio
typing of templates, letters and other documents.
- Processing
telephone enquiries from Practice staff, patients, hospital staff and
other outside Agencies.
- Liaising
with patients and making appointments using the NHS e-referral service.
- Liaising with primary and secondary care providers
as appropriate.
Process any Subject Access requests and maintain
protocol within the practice.
- Undertake administration duties as necessary.
- Prepare documentation for any clinical
meetings and attending relevant part of meeting.
Ensure records are kept neat and tidy and in good
general repair.
Support the reception team as required.
Job description
Job responsibilities
Job
Summary:
To provide secretarial support for the Federation GPs and wider team liaising with
primary and secondary care providers and patients as necessary.
Primary
Duties and Responsibilities:
Dealing with
general correspondence including customary secretarial duties including: -
Referral
letters
Correspondence
from insurance companies/solicitors requesting patient information
Any other
letters generated by the Federation
- Audio
typing of templates, letters and other documents.
- Processing
telephone enquiries from Practice staff, patients, hospital staff and
other outside Agencies.
- Liaising
with patients and making appointments using the NHS e-referral service.
- Liaising with primary and secondary care providers
as appropriate.
Process any Subject Access requests and maintain
protocol within the practice.
- Undertake administration duties as necessary.
- Prepare documentation for any clinical
meetings and attending relevant part of meeting.
Ensure records are kept neat and tidy and in good
general repair.
Support the reception team as required.
Person Specification
Experience
Essential
- Previous experience as a medical secretary or similar role
- Experience of working as part of a team
- Experience of using clinical software (system one preferable)
- Excellent IT skills
- Excellent Keyboard skills
- Experience of using Microsoft Office or similar
- Ability to solve problems within area of work/knowledge
- Able to work with a wide variety of tasks
- ability to deal with people in person and on the telephone
Skills and Attributes
Essential
- Team player
- Highly motivated
- Excellent communication skills
- Manner pleasant and professional
- Accurate and thorough approach
- Flexible approach to undertaking a wide variety of tasks
- Demonstrate high level of self-awareness Ie strengths and weaknesses, personal qualities and skills.
- Strong appreciation of customer service skills
- High level of literacy skills (spelling, comprehension)
- High level of attention to detail and accuracy
Qualifications
Essential
- Good General Secondary Education
Desirable
- Medical Secretarial qualification
- RSA 3 typing or equivalent
Person Specification
Experience
Essential
- Previous experience as a medical secretary or similar role
- Experience of working as part of a team
- Experience of using clinical software (system one preferable)
- Excellent IT skills
- Excellent Keyboard skills
- Experience of using Microsoft Office or similar
- Ability to solve problems within area of work/knowledge
- Able to work with a wide variety of tasks
- ability to deal with people in person and on the telephone
Skills and Attributes
Essential
- Team player
- Highly motivated
- Excellent communication skills
- Manner pleasant and professional
- Accurate and thorough approach
- Flexible approach to undertaking a wide variety of tasks
- Demonstrate high level of self-awareness Ie strengths and weaknesses, personal qualities and skills.
- Strong appreciation of customer service skills
- High level of literacy skills (spelling, comprehension)
- High level of attention to detail and accuracy
Qualifications
Essential
- Good General Secondary Education
Desirable
- Medical Secretarial qualification
- RSA 3 typing or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
