Job responsibilities
Key Tasks
& Responsibilities
Work with the Board, to formulate, set&deliver strategic direction and visible leadership in the setting & achieving of the
organisations strategic goals, policy, objectives and embedding of values.
To ensure the effective, efficient&safe operation of the Hospice, meeting all clinical, statutory, financial,
regulatory&legal
requirements while
delivering high quality care & services
to patients &families.
To develop & sustain income
streams and appropriate financial reserves which provide ongoing
financial security of the Hospice. Maintain supportive relationships with
external fund-providing
organisations,
business organisations, supporters
& the community.
Create an
effective environment and culture to enable best
practice, governance, relationships&professional development of its staff and volunteers to flourish.
Act as ambassador for St Lukes, ensuring it retains its standing and reputation both
locally &
nationally through
building,
maintaining and developing effective external
relationships with
partner organisations,
donors & supporters.
To propose&implement Board approved changes to the scale&scope of Hospice services both
within the Hospice&the community to meet changing community needs&patients requirements.
Key Responsibilities
Leading
the
organisation.
Lead the
Senior Management Team, to motivate, direct &support all teams & volunteers
to deliver
quality assured
services in line with
St Lukes strategic
plan, vision, policies,
processes & governance arrangements.
Maintain a team ethos&culture among the senior management, delivering effective and empowered leadership to ensure that all
teams &volunteers
are
valued & supported.
Delegate
responsibilities to the members of the Senior Management Team, Heads of Service and Managers as appropriate.
To develop the Hospices employees and volunteers, in pursuance of the operational &strategic objectives agreed
by the Board of
Trustees.
To promote, lead &effectively manage change
within the Hospice to sustain
it as a learning, caring &responsive organisation.
To work
with the Board & its Working Groups in facilitating & maintaining effective, inclusive
communication & shared common vision, values & objectives between
the Board, staff &volunteers.
To ensure that
we develop&implement good people
management
practices through the recruitment, induction,
development
& engagement of our
staff and volunteers.
Achieving
our Strategic Goals
To work
closely with
the
Board of Trustees to formulate a clear strategic
direction for the Hospice
taking account of any current legislative changes&underpinned by sound planning within the context of the Hospices vision, mission
and values.
Recommend to the Board strategies, policies & plans
that will ensure the effective & efficient
operation of
St Luke's which will also satisfy all requirements of
stakeholders.
To lead the Hospice Management Team in
translating the agreed
strategy into meaningful
objectives for services with associated key performance indicators & to ensure such objectives are
implemented as planned.
To ensure that
plans
are known and understood throughout St Luke's,
delegated to relevant members of staff &that clear objectives for the achievement of plans are established.
Work with partners, to ensure
that the Hospice plays a leading role in the strategic
development of
Palliative & End of Life care both locally and nationally.
Ensure
future proofing of St Lukes through the identification of local & national
opportunities to
redesign & build on current services that will
generate greater income.
Ensure
that St Lukes responds to national &local funding opportunities
through the development of
strategic & capital
bids when
relevant.
To ensure that
St Lukes
has the appropriate level of
resources (human, material&financial)
to make continual
progress towards the achievement of its strategies & objectives.
Service Delivery & Developments
To maintain & develop the Hospices high standard of clinical and support care & services, taking
prompt action to remedy any
underperformance and prevent recurrence.
To ensure that
the views of regulatory
bodies, commissioners, patients,
relatives, other carers, staff,
volunteers
and other palliative care
providers beneficially
influence the content &delivery of
services.
To review and
analyse current and
anticipated service delivery
needs and seek to implement
appropriate changes & efficiencies
consistent with the
Hospices high standards
of
care.
Lead the development &
implementation of St Lukes
planning processes in line with the organisations strategic direction and objectives.
Ensuring Good Governance, Commercial
and Financial Management
To work
effectively and
cooperatively with
the Chair and Board of
Trustees & its various Working Groups
to
maintain effective communications & ensure informed
& beneficial decision making
in support of
the
Hospice and its work.
Ensure
St Lukes operates within all legal, governance and compliance requirements.
Ensuring all
reporting returns
required under legislation,
regulation and service contracts are submitted within the required time
scales.
Working with the board to ensure
that the Objects laid out
in St Lukes Memorandum and Articles of
Association are met and that the Board of Trustees is informed
timely and appropriately in line with
its governance policies to enable
the Board to take
informed
strategic decisions and discharge their
duties effectively.
To ensure that
board meetings
are efficiently organised in
a timely manner and that all
necessary board papers are in line with agreed standards to allow appropriate
informed
decisions to take
place.
To provide routine reporting to the board and agree any major changes to policy, procedures or
plans
with the board.
Arrange
the planning and production of the
Hospice Statutory
Annual Report to be submitted for approval
at the Annual General
Meeting.
To ensure all
corporate, clinical operational
policies
and procedures are developed,
monitored and
adhered to by members of staff
and volunteers with recommendations for
changes to the Working
Groups and board where appropriate.
To ensure that
the Hospices financial and other
resources are managed prudently and efficiently.
Establish robust risk
management arrangements are in place, managed and
reviewed effectively.
Ensure that there is a system to produce good
quality, accurate and timely quantitative and qualitative data for everyone to
make well informed reasoned decisions.
Building and Developing Effective Relationships
To communicate, influence and negotiate
effectively with NHS Trusts,
Integrated Care Boards, Place Boards, other statutory bodies, hospices, charities and relevant bodies.
To maintain an effective communications and public
relations strategy and a high profile for the
Hospice and its work
within the local communities and stakeholders.
With the Chair, Trustees
and
Members of the
Senior Management Team to act as
an ambassador for the Hospice and represent it at local, regional and national
forums.
Maximise the
joint working and opportunities
with the End of Life Partnership.
Other
Duties
Ensure
full implementation of
Information Governance
principles and
policies at all levels of
the organisation.
Any other duties commensurate with
the level of the post as directed by the Trustees. Identify any personal
training and development needs and agree any
action with the
Chair of Trustees.
Personal
Development
The post holder will be expected to
maintain high professional standards and keep abreast of professional issues
and best practice in their area of specialism. The Hospice will support
relevant education and development opportunities whenever possible and as
agreed as part of personal development discussions.
Health, Safety
& Security
Under health and safety legislation, each
individual has a legal responsibility for their own welfare and for the health
and safety of others and to co-operate in maintaining their place of work in a
tidy and safe condition, thereby minimising risk. The Hospice has a Health
& Safety Policy which applies to all staff.
Similarly, it is each persons responsibility
to ensure a secure environment and bring any breaches of security to the
attention of their manager.
The Chief Executive has overall responsibility
as the Senior Information Risk Offer (SIRO), working jointly with the Caldicott
Guardian to manage risk and information governance.
Equal
Opportunities
St Lukes Cheshire Hospice has given its full
commitment to the adoption and promotion of the key principles of equal
opportunities contained within current legislation and St Lukes Cheshire
Hospice Equality & Diversity Policy.
Confidentiality
In the course of your duties, you will have
access to confidential material about members of staff, volunteers, other
Hospice business and patients. The Hospice has Data Protection Policy which
applies to all staff.
St Lukes Cheshire Hospice is committed to
safeguarding adults and children and expects all staff to share in this
commitment. Staff have a responsibility to ensure that they are aware of
specific duties relating to their role and should familiarise themselves with
the Hospices Safeguarding Policies. Safeguarding training is mandatory for all
staff.
This job description may vary from
time to time according to the needs of St Lukes (Cheshire) Hospice.
This
job description is not exhaustive and is subject to review in conjunction with
the post holder and according to future changes/developments in the service.
