Go back
Horder Healthcare

Healthcare Assistant - Outpatients

The closing date is 31 January 2026

Apply for this job

Job summary

Join our dedicated Outpatients team at Horder Healthcare and play a vital role in delivering exceptional patient care. This is an exciting opportunity to work within a close-knit team of experienced professionals, ensuring a seamless and high-quality outpatient experience.

we provide a comprehensive benefits package designed to support your wellbeing and career development. This includes family-friendly policies, outstanding training and development opportunities, full medical insurance, and access to a complete health and wellbeing programme. At Horder Healthcare, we are committed to helping you grow while ensuring you feel valued and supported every step of the way.

Main duties of the job

What Youll Be Doing

  • Actively participate as part of the multi-disciplinary outpatient team to deliver excellent care.
  • Support clinics by taking patient observations, recording appointment outcomes, and completing documentation.
  • Assist patients and act as a chaperone during clinical examinations and procedures.
  • Carry out routine care tasks to maintain patient health and wellbeing.
  • Report any changes in patients conditions to senior staff and ensure safety protocols are followed.
  • Help with administrative duties such as answering calls, relaying messages, and completing timesheets.
  • Attend mandatory training and complete relevant e-learning.
  • Uphold infection control standards and maintain patient dignity, privacy, and confidentiality.

About us

Horder Healthcare has been committed to caring since 1954 when we were called 'The Horder Centre for Arthritis'. We've come a long way since then. Our consultants are amongst the most skilled, experienced and innovative in their field. Our staff love to work here, so it makes sense that our patient outcomes are in the top 99%.

We have grown into a multi-service healthcare provider, with hospitals in Crowborough and East Grinstead, and outreach clinics in Eastbourne and Seaford. We are committed to making a positive impact to the health of individuals and the communities in which we work.

Not only have we developed an international reputation for orthopaedic and musculoskeletal care, our partnership with The McIndoe Centre - the birthplace of pioneering plastic surgery treatments, means that we can deliver high-quality plastic, reconstructive, maxillofacial, ophthalmology and orthopaedic services from world-class consultants to an even greater number of people.

We know that our working lives are fundamental to emotional wellbeing. Our employees are as valuable to us as our patients and we see it as our duty to nurture an engaged and skilled workforce. To do this we ensure employees have access to training and development opportunities as well as being a flexible and diverse workplace.

We are committed to caring, and committed to you.

Details

Date posted

19 December 2025

Pay scheme

Other

Salary

£15,912 to £16,484 a year Pro-Rata Rate and Experience Dependant

Contract

Permanent

Working pattern

Part-time

Reference number

J139-122633

Job locations

Horder Healthcare

Crowborough

TN6 1XP


Job description

Job responsibilities

Location: The Horder Centre, Crowborough

Contract Type: 25 hours per week

Shift Patterns: Availability between 07.30am - 7.00pm

Pro-rata Salary: up to £16,484 per annum (dependant on experience and relevant qualifications).

Please Note: Shortlisting and Interviewing will not take place until after the Christmas/New Year's period, Thank you for your understanding.

Right to work in the UK

In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencing employment. We have assessed this role and it does not meet the criteria for sponsorship under the Skilled Worker route. As such, we will not be accepting any visa sponsorships for this role, and candidates must be able to demonstrate their right to work in the UK independently, without sponsorship from Horder Healthcare.

At Horder Healthcare, we are proud to champion and celebrate diversity, equity, inclusion and belonging in all areas of our business. We are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to protected characteristics by applicable law.

As a disability confident employer, we are pleased to offer our full support should you require an alternative method of applying or any reasonable adjustments to be made during the recruitment process.

In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Due to the nature of work here at Horder Healthcare, and to ensure that we remain committed to our Safeguarding policy, any applicant upon an initial offer of employment will be subject to pre-employment checks, including an Enhanced Disclosure and Barring Service (DBS check). References and Occupational Health checks will also be taken up before appointment.

Job description

Job responsibilities

Location: The Horder Centre, Crowborough

Contract Type: 25 hours per week

Shift Patterns: Availability between 07.30am - 7.00pm

Pro-rata Salary: up to £16,484 per annum (dependant on experience and relevant qualifications).

Please Note: Shortlisting and Interviewing will not take place until after the Christmas/New Year's period, Thank you for your understanding.

Right to work in the UK

In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencing employment. We have assessed this role and it does not meet the criteria for sponsorship under the Skilled Worker route. As such, we will not be accepting any visa sponsorships for this role, and candidates must be able to demonstrate their right to work in the UK independently, without sponsorship from Horder Healthcare.

At Horder Healthcare, we are proud to champion and celebrate diversity, equity, inclusion and belonging in all areas of our business. We are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to protected characteristics by applicable law.

As a disability confident employer, we are pleased to offer our full support should you require an alternative method of applying or any reasonable adjustments to be made during the recruitment process.

In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Due to the nature of work here at Horder Healthcare, and to ensure that we remain committed to our Safeguarding policy, any applicant upon an initial offer of employment will be subject to pre-employment checks, including an Enhanced Disclosure and Barring Service (DBS check). References and Occupational Health checks will also be taken up before appointment.

Person Specification

About you

Essential

  • Passionate and empathetic, with excellent communication skills.
  • Experienced in patient care within a hospital or care setting
  • NVQ Level 1, 2, or 3 in Health and Social Care (or willingness to train).
  • Proactive, forward-thinking, and committed to continuous learning.
  • Good computer skills and experience in a patient-facing role.
  • UK driving licence and access to a vehicle.
  • Aligned with our values: Caring, Friendly, Quality, Integrity, and Pride
Person Specification

About you

Essential

  • Passionate and empathetic, with excellent communication skills.
  • Experienced in patient care within a hospital or care setting
  • NVQ Level 1, 2, or 3 in Health and Social Care (or willingness to train).
  • Proactive, forward-thinking, and committed to continuous learning.
  • Good computer skills and experience in a patient-facing role.
  • UK driving licence and access to a vehicle.
  • Aligned with our values: Caring, Friendly, Quality, Integrity, and Pride

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Horder Healthcare

Address

Horder Healthcare

Crowborough

TN6 1XP


Employer's website

https://www.horderhealthcare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Horder Healthcare

Address

Horder Healthcare

Crowborough

TN6 1XP


Employer's website

https://www.horderhealthcare.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR

Recruitment Team

recruitment@horder.co.uk

01892342891

Details

Date posted

19 December 2025

Pay scheme

Other

Salary

£15,912 to £16,484 a year Pro-Rata Rate and Experience Dependant

Contract

Permanent

Working pattern

Part-time

Reference number

J139-122633

Job locations

Horder Healthcare

Crowborough

TN6 1XP


Privacy notice

Horder Healthcare's privacy notice (opens in a new tab)