People Officer (Ref: 0103ZCS)

Job description

Job responsibilities

About the Role All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included. Please note that this role may close early should sufficient applications be received, so early application is advised. Closing date for applications: Monday 9th February 2026 Join us as a People Officer - Job Description/Person Specification WithYou is looking for a People Officer to join our busy Shared Services team, working alongside colleagues to deliver an exceptional People service to the organisation. If you have a demonstrable track record of delivering excellent customer service and have strong administration and IT skills, we'd love to hear from you. As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us here. Job Opportunity The postholder will report into the Head of Shared Services, with responsibility for delivering all People related processes, workflows and administration, as well as contributing to the smooth day to day delivery of the team. The role will include responding to queries via our Helpdesk, directing colleagues to appropriate resources and providing support to hiring managers and candidates throughout the onboarding process. This is a varied role, liaising with all levels of the business, with exposure to many different People related tasks. Essential Skills We will provide full training for this role, however someone with previous experience of recruitment, onboarding and People processes would be advantageous. Proven customer service and communication skills are essential, along with the ability to undertake a range of administration tasks. You will also be required to work from home on an ongoing basis, therefore you must be confident in using a range of IT packages and systems. Our People team work collaboratively and inclusively, so a willingness to be hands on and accountable is key. DE&I As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. Benefits

Person Specification

Qualifications

Essential

• We will provide full training for this role, however someone with previous experience of recruitment, onboarding and People processes would be advantageous. Proven customer service and communication skills are essential, along with the ability to undertake a range of administration tasks. You will also be required to work from home on an ongoing basis, therefore you must be confident in using a range of IT packages and systems. Our People team work collaboratively and inclusively, so a willingness to be hands on and accountable is key.

Experience

Essential

• We will provide full training for this role, however someone with previous experience of recruitment, onboarding and People processes would be advantageous. Proven customer service and communication skills are essential, along with the ability to undertake a range of administration tasks. You will also be required to work from home on an ongoing basis, therefore you must be confident in using a range of IT packages and systems. Our People team work collaboratively and inclusively, so a willingness to be hands on and accountable is key.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

We Are With You

Address

London

City of London

EC1M 1AU

Employer's website

https://www.wearewithyou.org.uk/ (Opens in a new tab)