We Are With You

Residential Team Leader (Residential Rehab (Ref:0076ZB)

The closing date is 07 January 2026

Job summary

All applicants must submit a CV and a covering letter explaining why they should be considered for this role. Applications will not be accepted without a covering letter. Please use the linked job description to support your application.

Main duties of the job

Chy provides a 12-week residential programme offering a range of trauma-informed approaches. The main house can accommodate up to 18 residents, with the option of an additional 12 weeks for those who require additional therapeutic interventions and support. We're looking for a compassionate and motivated leader to join our residential service at Chy. Working closely with the Residential Service Manager and the wider Operations Leadership Team, you'll help ensure the service is safe, compliant and deliver high-quality, recovery-focused support in line with external regulatory requirements. You'll play an active role in shaping and embedding our therapeutic programme, supporting residents as they move on to greater independence and remain connected through aftercare. Alongside this, you'll work collaboratively with colleagues and partners to share good practice, monitor outcomes, and continually improve how we support people to achieve their goals. You'll support, line manage and inspire a team of Residential Support Workers by helping them develop through effective supervision, training and development. You'll excel in building trusting relationships with a range of stakeholders, such as residents and commissioners. With a strong focus on quality, learning, and collaboration, you'll help ensure that information is recorded accurately, standards continue to improve, and the service remains efficient, effective, and true to our values. As part of this role, you will be requir

About us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.

Details

Date posted

17 December 2025

Pay scheme

Other

Salary

£30,000 to £30,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

oc-1765974981-FW0B8

Job locations

Truro

Truro

TR1 1JE


Job description

Job responsibilities

About the Role All applicants must submit a CV and a covering letter explaining why they should be considered for this role. Applications will not be accepted without a covering letter. Please use the linked job description to support your application. Please note the closing date is 7th January 2026; however, we may close the role early should sufficient applications be received, so early application is advised. As a Residential Team Leader we offer a starting salary of £30,000, rising each year in line with our pay progression salary bands, rising to £36,000 per year. For further details please reach out to a member of the recruitment team via . Job Opportunity Chy provides a 12-week residential programme offering a range of trauma-informed approaches. The main house can accommodate up to 18 residents, with the option of an additional 12 weeks for those who require additional therapeutic interventions and support. We're looking for a compassionate and motivated leader to join our residential service at Chy. Working closely with the Residential Service Manager and the wider Operations Leadership Team, you'll help ensure the service is safe, compliant and deliver high-quality, recovery-focused support in line with external regulatory requirements. You'll play an active role in shaping and embedding our therapeutic programme, supporting residents as they move on to greater independence and remain connected through aftercare. Alongside this, you'll work collaboratively with colleagues and partners to share good practice, monitor outcomes, and continually improve how we support people to achieve their goals. You'll support, line manage and inspire a team of Residential Support Workers by helping them develop through effective supervision, training and development. You'll excel in building trusting relationships with a range of stakeholders, such as residents and commissioners. With a strong focus on quality, learning, and collaboration, you'll help ensure that information is recorded accurately, standards continue to improve, and the service remains efficient, effective, and true to our values. As part of this role, you will be required to work some evenings and weekends - further details will be provided at the interview. Essential Skills

  • Demonstrable experience of working in the health, social care or substance use setting
  • Experience of working with a range of statutory and voluntary sector services
  • Successful track record of management responsibility and development of others
  • An understanding of the issues facing drug/alcohol misusers or clients experiencing common mental health problems (as appropriate)
  • Knowledge and understanding of residential abstinence-based programmes, harm minimisation in substance misuse treatment or psychological health interventions for common mental health problems in primary care (as appropriate)
  • Knowledge/understanding of health and safety, including assessing high-risk situations for clients
  • Resilience, ability to prioritise, work under pressure, and manage competing/ conflicting demands
  • Ability to work effectively as a team player in a collaborative and supportive manner
  • Ability to build effective relationships with a range of internal and external stakeholders
  • Results-driven and possess analytical skills
  • Good written and oral communication skills
  • IT competent
  • A full UK driving licence and access to a car. You will need to ensure business use is added to your insurance policy
  • About Company WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland. Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them. Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we'd love to hear from you. DE&I As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. Benefits
  • 28 days annual leave, plus bank holidays
  • An extra day off for your birthday or a special occasion of your choice
  • Enhanced maternity, paternity and adoption leave
  • 2 days paid volunteer leave per year
  • Auto-enrollment into We Are With You's pension scheme
  • Access to a Blue Light Card - giving you great savings on big high-street and online brands
  • Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
  • We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
  • Job description

    Job responsibilities

    About the Role All applicants must submit a CV and a covering letter explaining why they should be considered for this role. Applications will not be accepted without a covering letter. Please use the linked job description to support your application. Please note the closing date is 7th January 2026; however, we may close the role early should sufficient applications be received, so early application is advised. As a Residential Team Leader we offer a starting salary of £30,000, rising each year in line with our pay progression salary bands, rising to £36,000 per year. For further details please reach out to a member of the recruitment team via . Job Opportunity Chy provides a 12-week residential programme offering a range of trauma-informed approaches. The main house can accommodate up to 18 residents, with the option of an additional 12 weeks for those who require additional therapeutic interventions and support. We're looking for a compassionate and motivated leader to join our residential service at Chy. Working closely with the Residential Service Manager and the wider Operations Leadership Team, you'll help ensure the service is safe, compliant and deliver high-quality, recovery-focused support in line with external regulatory requirements. You'll play an active role in shaping and embedding our therapeutic programme, supporting residents as they move on to greater independence and remain connected through aftercare. Alongside this, you'll work collaboratively with colleagues and partners to share good practice, monitor outcomes, and continually improve how we support people to achieve their goals. You'll support, line manage and inspire a team of Residential Support Workers by helping them develop through effective supervision, training and development. You'll excel in building trusting relationships with a range of stakeholders, such as residents and commissioners. With a strong focus on quality, learning, and collaboration, you'll help ensure that information is recorded accurately, standards continue to improve, and the service remains efficient, effective, and true to our values. As part of this role, you will be required to work some evenings and weekends - further details will be provided at the interview. Essential Skills

  • Demonstrable experience of working in the health, social care or substance use setting
  • Experience of working with a range of statutory and voluntary sector services
  • Successful track record of management responsibility and development of others
  • An understanding of the issues facing drug/alcohol misusers or clients experiencing common mental health problems (as appropriate)
  • Knowledge and understanding of residential abstinence-based programmes, harm minimisation in substance misuse treatment or psychological health interventions for common mental health problems in primary care (as appropriate)
  • Knowledge/understanding of health and safety, including assessing high-risk situations for clients
  • Resilience, ability to prioritise, work under pressure, and manage competing/ conflicting demands
  • Ability to work effectively as a team player in a collaborative and supportive manner
  • Ability to build effective relationships with a range of internal and external stakeholders
  • Results-driven and possess analytical skills
  • Good written and oral communication skills
  • IT competent
  • A full UK driving licence and access to a car. You will need to ensure business use is added to your insurance policy
  • About Company WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland. Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them. Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we'd love to hear from you. DE&I As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. Benefits
  • 28 days annual leave, plus bank holidays
  • An extra day off for your birthday or a special occasion of your choice
  • Enhanced maternity, paternity and adoption leave
  • 2 days paid volunteer leave per year
  • Auto-enrollment into We Are With You's pension scheme
  • Access to a Blue Light Card - giving you great savings on big high-street and online brands
  • Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
  • We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
  • Person Specification

    Qualifications

    Essential

    • Demonstrable experience of working in the health, social care or substance use setting
    • Experience of working with a range of statutory and voluntary sector services
    • Successful track record of management responsibility and development of others
    • An understanding of the issues facing drug/alcohol misusers or clients experiencing common mental health problems (as appropriate)
    • Knowledge and understanding of residential abstinence-based programmes, harm minimisation in substance misuse treatment or psychological health interventions for common mental health problems in primary care (as appropriate)
    • Knowledge/understanding of health and safety, including assessing high-risk situations for clients
    • Resilience, ability to prioritise, work under pressure, and manage competing/ conflicting demands
    • Ability to work effectively as a team player in a collaborative and supportive manner
    • Ability to build effective relationships with a range of internal and external stakeholders
    • Results-driven and possess analytical skills
    • Good written and oral communication skills
    • IT competent
    • A full UK driving licence and access to a car. You will need to ensure business use is added to your insurance policy

    Experience

    Essential

    • Demonstrable experience of working in the health, social care or substance use setting
    • Experience of working with a range of statutory and voluntary sector services
    • Successful track record of management responsibility and development of others
    • An understanding of the issues facing drug/alcohol misusers or clients experiencing common mental health problems (as appropriate)
    • Knowledge and understanding of residential abstinence-based programmes, harm minimisation in substance misuse treatment or psychological health interventions for common mental health problems in primary care (as appropriate)
    • Knowledge/understanding of health and safety, including assessing high-risk situations for clients
    • Resilience, ability to prioritise, work under pressure, and manage competing/ conflicting demands
    • Ability to work effectively as a team player in a collaborative and supportive manner
    • Ability to build effective relationships with a range of internal and external stakeholders
    • Results-driven and possess analytical skills
    • Good written and oral communication skills
    • IT competent
    • A full UK driving licence and access to a car. You will need to ensure business use is added to your insurance policy
    Person Specification

    Qualifications

    Essential

    • Demonstrable experience of working in the health, social care or substance use setting
    • Experience of working with a range of statutory and voluntary sector services
    • Successful track record of management responsibility and development of others
    • An understanding of the issues facing drug/alcohol misusers or clients experiencing common mental health problems (as appropriate)
    • Knowledge and understanding of residential abstinence-based programmes, harm minimisation in substance misuse treatment or psychological health interventions for common mental health problems in primary care (as appropriate)
    • Knowledge/understanding of health and safety, including assessing high-risk situations for clients
    • Resilience, ability to prioritise, work under pressure, and manage competing/ conflicting demands
    • Ability to work effectively as a team player in a collaborative and supportive manner
    • Ability to build effective relationships with a range of internal and external stakeholders
    • Results-driven and possess analytical skills
    • Good written and oral communication skills
    • IT competent
    • A full UK driving licence and access to a car. You will need to ensure business use is added to your insurance policy

    Experience

    Essential

    • Demonstrable experience of working in the health, social care or substance use setting
    • Experience of working with a range of statutory and voluntary sector services
    • Successful track record of management responsibility and development of others
    • An understanding of the issues facing drug/alcohol misusers or clients experiencing common mental health problems (as appropriate)
    • Knowledge and understanding of residential abstinence-based programmes, harm minimisation in substance misuse treatment or psychological health interventions for common mental health problems in primary care (as appropriate)
    • Knowledge/understanding of health and safety, including assessing high-risk situations for clients
    • Resilience, ability to prioritise, work under pressure, and manage competing/ conflicting demands
    • Ability to work effectively as a team player in a collaborative and supportive manner
    • Ability to build effective relationships with a range of internal and external stakeholders
    • Results-driven and possess analytical skills
    • Good written and oral communication skills
    • IT competent
    • A full UK driving licence and access to a car. You will need to ensure business use is added to your insurance policy

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    We Are With You

    Address

    Truro

    Truro

    TR1 1JE


    Employer's website

    https://www.wearewithyou.org.uk/ (Opens in a new tab)


    Employer details

    Employer name

    We Are With You

    Address

    Truro

    Truro

    TR1 1JE


    Employer's website

    https://www.wearewithyou.org.uk/ (Opens in a new tab)


    Employer contact details

    For questions about the job, contact:

    Recruitment Manager

    Emily Frost

    Emily.frost@wearewithyou.org.uk

    07811056955

    Details

    Date posted

    17 December 2025

    Pay scheme

    Other

    Salary

    £30,000 to £30,000 a year

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    oc-1765974981-FW0B8

    Job locations

    Truro

    Truro

    TR1 1JE


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