Service Administrator Ref:0089ZD

Job description

Job responsibilities

Join us as a Service Administrator in Bournemouth.

Our team in Bournemouth are seeking an experienced Administrator, to provide a comprehensive and efficient administrative service. Do you thrive in a busy environment, having a wide range of different administration tasks to juggle and lots of different people to meet and support? If so, then this could be the role for you.

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year.

The closing date for applications is the 4th December 2025. Please note: This role may close earlier than the stated deadline if we receive a high volume of applications, so we encourage you to apply as soon as possible.

Job Opportunity

We are seeking a motivated and organised Administrator to support our busy community drug and alcohol service. In this role you will be part of our data support team, providing an all-round administration service including secretarial and data related tasks. This position will specifically support the Criminal Justice team and provide data support to the service as a whole. It's a very busy service as we have many clients to support so a smooth-running administrative team is crucial to us achieving our aims each and every day. This is a key role providing essential administrative support to ensure smooth service delivery.

The role is fixed term until 30 March 2026 and full time. Although this is a fixed term position, we are awaiting an update on potential funding for 2026/27.

Essential Skills

The ideal candidate will have excellent attention to detail, strong IT skills, and a commitment to supporting vulnerable individuals. You will be highly organised, have excellent communication skills, and be able to manage your time effectively. You will work collaboratively as part of a team to ensure a high-quality service is maintained.

Above all, we are looking for someone who is passionate about what we do and has a positive and engaging approach to our clients and key stakeholders. To do this job successfully, you will need:

If you have worked in a charitable organisation before and/or have knowledge or experience of our client group, that would be an advantage but not essential.

About Company WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland. Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them. Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we'd love to hear from you.

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

Benefits

Person Specification

Qualifications

Essential

• The ideal candidate will have excellent attention to detail, strong IT skills, and a commitment to supporting vulnerable individuals. You will be highly organised, have excellent communication skills, and be able to manage your time effectively. You will work collaboratively as part of a team to ensure a high-quality service is maintained. Above all, we are looking for someone who is passionate about what we do and has a positive and engaging approach to our clients and key stakeholders.
• To do this job successfully, you will need:
• experience of providing great administrative support in a busy environment
• the ability to communicate effectively with a wide range of people
• to be confident working in a team environment and able to work collaboratively
• a good level of Maths and English (verbal and written)
• to be organised, able to manage and prioritise your time and deal with changing and conflicting demands with ease
• good analytical skills with an eye for detail
• a can do, positive attitude
• excellent IT skills, including database management and be comfortable using digital media
• to understand work-based Health & Safety issues
• some flexibility with working hours and location from time to time
• If you have worked in a charitable organisation before and/or have knowledge or experience of our client group, that would be an advantage but not essential.

Experience

Essential

• The ideal candidate will have excellent attention to detail, strong IT skills, and a commitment to supporting vulnerable individuals. You will be highly organised, have excellent communication skills, and be able to manage your time effectively. You will work collaboratively as part of a team to ensure a high-quality service is maintained. Above all, we are looking for someone who is passionate about what we do and has a positive and engaging approach to our clients and key stakeholders.
• To do this job successfully, you will need:
• experience of providing great administrative support in a busy environment
• the ability to communicate effectively with a wide range of people
• to be confident working in a team environment and able to work collaboratively
• a good level of Maths and English (verbal and written)
• to be organised, able to manage and prioritise your time and deal with changing and conflicting demands with ease
• good analytical skills with an eye for detail
• a can do, positive attitude
• excellent IT skills, including database management and be comfortable using digital media
• to understand work-based Health & Safety issues
• some flexibility with working hours and location from time to time
• If you have worked in a charitable organisation before and/or have knowledge or experience of our client group, that would be an advantage but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

We Are With You

Address

bournemouth

Bournemouth

BH1 1JU

Employer's website

https://www.wearewithyou.org.uk/ (Opens in a new tab)