We Are With You

Casual Residential Support Worker (Ref:0003ZB)

The closing date is 31 December 2025

Job summary

Chy is a residential rehabilitation unit in Truro, providing drug, alcohol and mental health treatment services to some of the most vulnerable and disadvantaged people in society. We have an 18-bed main property and a further 8 beds in a block of flats on the grounds that are used as 'move on' accommodation for those with more specific therapeutic needs. Chy welcomes people from all over the UK who wish to heal, grow and make changes to their lives.

Main duties of the job

You will be joining a team of passionate people, with the opportunity to work alongside a multi-disciplinary team of person-centred counsellors and a psychoanalytic art therapist. As a Residential Support Worker, you will support our residents to engage in activities that develop their independent living skills such as cooking, cleaning, shopping, and most importantly, learning to have fun in their sobriety. There will be the opportunity to co-facilitate workshops around basic life skills and goal-setting. We are looking for someone who has experience of working or volunteering with substance misuse clients ideally in a residential setting.

About us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland. Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them. Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we'd love to hear from you.

Details

Date posted

18 November 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

oc-1763135573-4EUV6

Job locations

Rosewyn House, Alverton Terrace, Truro, United Kingdom,

Truro

TR1 1JE


Job description

Job responsibilities

About the Role Please refer to the linked job description to support your application. We are looking for casual members of staff to work shifts as and when required by the service. More information on hours will be given at the interview. Commitment to work flexible and unsocial hours including evenings, weekends, bank holidays and sleep ins (as required), is essential. Job Opportunity All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included. Please note that this role may close early should sufficient applications be received, so early application is advised. Chy is a residential rehabilitation unit in Truro, providing drug, alcohol and mental health treatment services to some of the most vulnerable and disadvantaged people in society. We have an 18-bed main property and a further 8 beds in a block of flats on the grounds that are used as 'move on' accommodation for those with more specific therapeutic needs. Chy welcomes people from all over the UK who wish to heal, grow and make changes to their lives. Many of the people who come to us have experienced multiple traumas and are living with acute mental health support needs. This is an exciting time to join the team following a year of developments and improvements to the services offered. You will be joining a team of passionate people, with the opportunity to work alongside a multi-disciplinary team of person-centred counsellors and a psychoanalytic art therapist. As a Residential Support Worker, you will support our residents to engage in activities that develop their independent living skills such as cooking, cleaning, shopping, and most importantly, learning to have fun in their sobriety. There will be the opportunity to co-facilitate workshops around basic life skills and goal-setting. We are looking for someone who has experience of working or volunteering with substance misuse clients ideally in a residential setting. Should you be successful in your application, you will be required to provide 3 years worth of references and where applicable, will need to undergo an enhanced DBS check. Essential Skills

  • Energetic and enthusiastic, with a willingness to get involved
  • Empathic towards the different needs of our residents
  • A driver, with a full UK driving licence and access to the use of a vehicle
  • Flexible and willing to work a range of shifts, including weekends and sleep-ins
  • Qualified to OCN/NVQ Level 3 or equivalent or willing to achieve this within 12 months
  • Able to demonstrate experience of working or volunteering in the health, social care, criminal justice or other specialist setting, with a successful track record of working with substance misuse clients
  • Knowledge and understanding of health and safety, including assessing high-risk situations for service users
  • Experience of working in a residential setting
  • About Company WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland. Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them. Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we'd love to hear from you. DE&I As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

    Job description

    Job responsibilities

    About the Role Please refer to the linked job description to support your application. We are looking for casual members of staff to work shifts as and when required by the service. More information on hours will be given at the interview. Commitment to work flexible and unsocial hours including evenings, weekends, bank holidays and sleep ins (as required), is essential. Job Opportunity All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included. Please note that this role may close early should sufficient applications be received, so early application is advised. Chy is a residential rehabilitation unit in Truro, providing drug, alcohol and mental health treatment services to some of the most vulnerable and disadvantaged people in society. We have an 18-bed main property and a further 8 beds in a block of flats on the grounds that are used as 'move on' accommodation for those with more specific therapeutic needs. Chy welcomes people from all over the UK who wish to heal, grow and make changes to their lives. Many of the people who come to us have experienced multiple traumas and are living with acute mental health support needs. This is an exciting time to join the team following a year of developments and improvements to the services offered. You will be joining a team of passionate people, with the opportunity to work alongside a multi-disciplinary team of person-centred counsellors and a psychoanalytic art therapist. As a Residential Support Worker, you will support our residents to engage in activities that develop their independent living skills such as cooking, cleaning, shopping, and most importantly, learning to have fun in their sobriety. There will be the opportunity to co-facilitate workshops around basic life skills and goal-setting. We are looking for someone who has experience of working or volunteering with substance misuse clients ideally in a residential setting. Should you be successful in your application, you will be required to provide 3 years worth of references and where applicable, will need to undergo an enhanced DBS check. Essential Skills

  • Energetic and enthusiastic, with a willingness to get involved
  • Empathic towards the different needs of our residents
  • A driver, with a full UK driving licence and access to the use of a vehicle
  • Flexible and willing to work a range of shifts, including weekends and sleep-ins
  • Qualified to OCN/NVQ Level 3 or equivalent or willing to achieve this within 12 months
  • Able to demonstrate experience of working or volunteering in the health, social care, criminal justice or other specialist setting, with a successful track record of working with substance misuse clients
  • Knowledge and understanding of health and safety, including assessing high-risk situations for service users
  • Experience of working in a residential setting
  • About Company WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland. Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them. Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we'd love to hear from you. DE&I As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

    Person Specification

    Qualifications

    Essential

    • A driver, with a full UK driving licence and access to the use of a vehicle
    • Qualified to OCN/NVQ Level 3 or equivalent or willing to achieve this within 12 months

    Experience

    Essential

    • Able to demonstrate experience of working or volunteering in the health, social care, criminal justice or other specialist setting, with a successful track record of working with substance misuse clients
    • Knowledge and understanding of health and safety, including assessing high-risk situations for service users
    • Experience of working in a residential setting
    Person Specification

    Qualifications

    Essential

    • A driver, with a full UK driving licence and access to the use of a vehicle
    • Qualified to OCN/NVQ Level 3 or equivalent or willing to achieve this within 12 months

    Experience

    Essential

    • Able to demonstrate experience of working or volunteering in the health, social care, criminal justice or other specialist setting, with a successful track record of working with substance misuse clients
    • Knowledge and understanding of health and safety, including assessing high-risk situations for service users
    • Experience of working in a residential setting

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Certificate of Sponsorship

    Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

    From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

    UK Registration

    Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

    Additional information

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Certificate of Sponsorship

    Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

    From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

    UK Registration

    Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

    Employer details

    Employer name

    We Are With You

    Address

    Rosewyn House, Alverton Terrace, Truro, United Kingdom,

    Truro

    TR1 1JE


    Employer's website

    https://www.wearewithyou.org.uk/ (Opens in a new tab)


    Employer details

    Employer name

    We Are With You

    Address

    Rosewyn House, Alverton Terrace, Truro, United Kingdom,

    Truro

    TR1 1JE


    Employer's website

    https://www.wearewithyou.org.uk/ (Opens in a new tab)


    Employer contact details

    For questions about the job, contact:

    Recruitment Manager

    Ella Craig

    ella.craig@wearewithyou.org.uk

    Details

    Date posted

    18 November 2025

    Pay scheme

    Other

    Salary

    Depending on experience

    Contract

    Permanent

    Working pattern

    Part-time

    Reference number

    oc-1763135573-4EUV6

    Job locations

    Rosewyn House, Alverton Terrace, Truro, United Kingdom,

    Truro

    TR1 1JE


    Privacy notice

    We Are With You's privacy notice (opens in a new tab)