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We Are With You

Outreach Recovery Workers -covering all of Cornwall(Ref:0028ZB)

The closing date is 16 November 2025

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Job summary

Please refer to the linked job description to support your application. All applicants must submit a CV along with a cover letter explaining why they should be considered for this role. Applications will not be accepted without a cover letter. Please note: This role may close earlier than 16th November 2025 if we receive a high volume of applications, so we encourage you to apply as soon as possible.

Main duties of the job

We are part of a large integrated drug and alcohol service working with some of Cornwall's most excluded and disadvantaged people. We have various positions available in our Drug and Alcohol Outreach and Hospital Outreach. Successful candidates will also work alongside in-house services which include community, clinical, criminal justice and a residential rehabilitation facility. Drug and Alcohol Outreach The Drug and Alcohol Outreach Service is recruiting for an additional Outreach Recovery Workers who can be based from either of our main sites (Truro, Penzance or Liskeard). You will work alongside the Adult Community Service and the Young People's Service to ensure that an accessible treatment offer is available to those who find themselves rough sleeping or in insecure accommodation. The Drug and Alcohol Outreach Service is countywide and promotes a holistic multi-agency response to the needs of the individual. In this exciting role you will be joining a team of people who hold caseloads and work with those sleeping rough or in insecure accommodation, including emergency accommodation and hostels to offer harm reduction, assessment and access to a range of treatment options. As an Outreach Recovery Worker you will be meeting people in their space more often than in an office. Hospital Outreach The Hospital Outreach Service provides a rapid response to individuals who are frequent attenders at the Royal Cornwall Hospital in Truro and have issues related to substance

About us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland. Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them.

Details

Date posted

03 November 2025

Pay scheme

Other

Salary

£25,000 to £25,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

oc-1761916910-8OV4L

Job locations

Truro

Truro

TR1 2EJ


Job description

Job responsibilities

About the Role Please refer to the linked job description to support your application. All applicants must submit a CV along with a cover letter explaining why they should be considered for this role. Applications will not be accepted without a cover letter. Please note: This role may close earlier than 16th November 2025 if we receive a high volume of applications, so we encourage you to apply as soon as possible. As an Outreach Recovery Worker we offer a starting salary of £25,000 per annum, rising each year in line with our pay progression salary bands, to £30,000 per annum. For further details please reach out to a member of the recruitment team via . Job Opportunity We are part of a large integrated drug and alcohol service working with some of Cornwall's most excluded and disadvantaged people. We have various positions available in our Drug and Alcohol Outreach and Hospital Outreach. Successful candidates will also work alongside in-house services which include community, clinical, criminal justice and a residential rehabilitation facility. Drug and Alcohol Outreach The Drug and Alcohol Outreach Service is recruiting for an additional Outreach Recovery Workers who can be based from either of our main sites (Truro, Penzance or Liskeard). You will work alongside the Adult Community Service and the Young People's Service to ensure that an accessible treatment offer is available to those who find themselves rough sleeping or in insecure accommodation. The Drug and Alcohol Outreach Service is countywide and promotes a holistic multi-agency response to the needs of the individual. In this exciting role you will be joining a team of people who hold caseloads and work with those sleeping rough or in insecure accommodation, including emergency accommodation and hostels to offer harm reduction, assessment and access to a range of treatment options. As an Outreach Recovery Worker you will be meeting people in their space more often than in an office. Hospital Outreach The Hospital Outreach Service provides a rapid response to individuals who are frequent attenders at the Royal Cornwall Hospital in Truro and have issues related to substance use. The team works within a multi-disciplinary model of practice with partners in safeguarding, housing and homelessness services, domestic abuse services, as well as primary and secondary healthcare and mental health providers. Due to the outreach basis of this role, a full UK driving licence and access to a vehicle is required. The post holder will be required to work 37.5 hours per week with occasional weekend work. Essential Skills We are looking for a resilient and committed individual who has an understanding of the problems faced by individuals finding themselves homeless or in insecure accommodation and who enjoys a challenge. Experience of working within substance misuse would be beneficial, although we will provide training.

  • Evidence of continuous professional development - OCN/NVQ level 3 or equivalent or willing to achieve this within 12 months.
  • Demonstrable experience working in the fields of outreach, housing/homelessness health, social care, criminal justice, domestic abuse, or another specialist setting
  • Successful track record of working with substance misuse clients
  • Resilient and the ability to prioritise and work under pressure
  • Knowledge and understanding of health and safety, including assessing high-risk situations for service users
  • Knowledge and understanding of homelessness, assessment, care planning and key working
  • Ability to build effective relationships with a range of internal and external stakeholders Ability to work effectively as a team player.
  • Full UK Driving Licence and own transport (the role will involve travelling to a variety of centres across Cornwall)
  • Ability to work flexible and unsocial hours as required
    • Due to the outreach basis of this role, a full UK driving licence and access to a vehicle is required. The post holder will be required to work 37.5 hours per week with occasional weekend work. About Company WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland. Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them. Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we'd love to hear from you. DE&I As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. Benefits
  • 28 days annual leave, plus bank holidays
  • An extra day off for your birthday or a special occasion of your choice
  • Enhanced maternity, paternity and adoption leave
  • 2 days paid volunteer leave per year
  • Auto-enrollment into We Are With You's pension scheme
  • Access to a Blue Light Card - giving you great savings on big high-street and online brands
  • Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
  • We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

    • Job description

    Job responsibilities

    About the Role Please refer to the linked job description to support your application. All applicants must submit a CV along with a cover letter explaining why they should be considered for this role. Applications will not be accepted without a cover letter. Please note: This role may close earlier than 16th November 2025 if we receive a high volume of applications, so we encourage you to apply as soon as possible. As an Outreach Recovery Worker we offer a starting salary of £25,000 per annum, rising each year in line with our pay progression salary bands, to £30,000 per annum. For further details please reach out to a member of the recruitment team via . Job Opportunity We are part of a large integrated drug and alcohol service working with some of Cornwall's most excluded and disadvantaged people. We have various positions available in our Drug and Alcohol Outreach and Hospital Outreach. Successful candidates will also work alongside in-house services which include community, clinical, criminal justice and a residential rehabilitation facility. Drug and Alcohol Outreach The Drug and Alcohol Outreach Service is recruiting for an additional Outreach Recovery Workers who can be based from either of our main sites (Truro, Penzance or Liskeard). You will work alongside the Adult Community Service and the Young People's Service to ensure that an accessible treatment offer is available to those who find themselves rough sleeping or in insecure accommodation. The Drug and Alcohol Outreach Service is countywide and promotes a holistic multi-agency response to the needs of the individual. In this exciting role you will be joining a team of people who hold caseloads and work with those sleeping rough or in insecure accommodation, including emergency accommodation and hostels to offer harm reduction, assessment and access to a range of treatment options. As an Outreach Recovery Worker you will be meeting people in their space more often than in an office. Hospital Outreach The Hospital Outreach Service provides a rapid response to individuals who are frequent attenders at the Royal Cornwall Hospital in Truro and have issues related to substance use. The team works within a multi-disciplinary model of practice with partners in safeguarding, housing and homelessness services, domestic abuse services, as well as primary and secondary healthcare and mental health providers. Due to the outreach basis of this role, a full UK driving licence and access to a vehicle is required. The post holder will be required to work 37.5 hours per week with occasional weekend work. Essential Skills We are looking for a resilient and committed individual who has an understanding of the problems faced by individuals finding themselves homeless or in insecure accommodation and who enjoys a challenge. Experience of working within substance misuse would be beneficial, although we will provide training.

  • Evidence of continuous professional development - OCN/NVQ level 3 or equivalent or willing to achieve this within 12 months.
  • Demonstrable experience working in the fields of outreach, housing/homelessness health, social care, criminal justice, domestic abuse, or another specialist setting
  • Successful track record of working with substance misuse clients
  • Resilient and the ability to prioritise and work under pressure
  • Knowledge and understanding of health and safety, including assessing high-risk situations for service users
  • Knowledge and understanding of homelessness, assessment, care planning and key working
  • Ability to build effective relationships with a range of internal and external stakeholders Ability to work effectively as a team player.
  • Full UK Driving Licence and own transport (the role will involve travelling to a variety of centres across Cornwall)
  • Ability to work flexible and unsocial hours as required
    • Due to the outreach basis of this role, a full UK driving licence and access to a vehicle is required. The post holder will be required to work 37.5 hours per week with occasional weekend work. About Company WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland. Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them. Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we'd love to hear from you. DE&I As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. Benefits
  • 28 days annual leave, plus bank holidays
  • An extra day off for your birthday or a special occasion of your choice
  • Enhanced maternity, paternity and adoption leave
  • 2 days paid volunteer leave per year
  • Auto-enrollment into We Are With You's pension scheme
  • Access to a Blue Light Card - giving you great savings on big high-street and online brands
  • Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
  • We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

    • Person Specification

    Qualifications

    Essential

    • We are looking for a resilient and committed individual who has an understanding of the problems faced by individuals finding themselves homeless or in insecure accommodation and who enjoys a challenge. Experience of working within substance misuse would be beneficial, although we will provide training.
    • Evidence of continuous professional development - OCN/NVQ level 3 or equivalent or willing to achieve this within 12 months.
    • Demonstrable experience working in the fields of outreach, housing/homelessness health, social care, criminal justice, domestic abuse, or another specialist setting
    • Successful track record of working with substance misuse clients
    • Resilient and the ability to prioritise and work under pressure
    • Knowledge and understanding of health and safety, including assessing high-risk situations for service users
    • Knowledge and understanding of homelessness, assessment, care planning and key working
    • Ability to build effective relationships with a range of internal and external stakeholders Ability to work effectively as a team player.
    • Full UK Driving Licence and own transport (the role will involve travelling to a variety of centres across Cornwall)
    • Ability to work flexible and unsocial hours as required
    • Due to the outreach basis of this role, a full UK driving licence and access to a vehicle is required. The post holder will be required to work 37.5 hours per week with occasional weekend work.

    Experience

    Essential

    • We are looking for a resilient and committed individual who has an understanding of the problems faced by individuals finding themselves homeless or in insecure accommodation and who enjoys a challenge. Experience of working within substance misuse would be beneficial, although we will provide training.
    • Evidence of continuous professional development - OCN/NVQ level 3 or equivalent or willing to achieve this within 12 months.
    • Demonstrable experience working in the fields of outreach, housing/homelessness health, social care, criminal justice, domestic abuse, or another specialist setting
    • Successful track record of working with substance misuse clients
    • Resilient and the ability to prioritise and work under pressure
    • Knowledge and understanding of health and safety, including assessing high-risk situations for service users
    • Knowledge and understanding of homelessness, assessment, care planning and key working
    • Ability to build effective relationships with a range of internal and external stakeholders Ability to work effectively as a team player.
    • Full UK Driving Licence and own transport (the role will involve travelling to a variety of centres across Cornwall)
    • Ability to work flexible and unsocial hours as required
    • Due to the outreach basis of this role, a full UK driving licence and access to a vehicle is required. The post holder will be required to work 37.5 hours per week with occasional weekend work.
    Person Specification

    Qualifications

    Essential

    • We are looking for a resilient and committed individual who has an understanding of the problems faced by individuals finding themselves homeless or in insecure accommodation and who enjoys a challenge. Experience of working within substance misuse would be beneficial, although we will provide training.
    • Evidence of continuous professional development - OCN/NVQ level 3 or equivalent or willing to achieve this within 12 months.
    • Demonstrable experience working in the fields of outreach, housing/homelessness health, social care, criminal justice, domestic abuse, or another specialist setting
    • Successful track record of working with substance misuse clients
    • Resilient and the ability to prioritise and work under pressure
    • Knowledge and understanding of health and safety, including assessing high-risk situations for service users
    • Knowledge and understanding of homelessness, assessment, care planning and key working
    • Ability to build effective relationships with a range of internal and external stakeholders Ability to work effectively as a team player.
    • Full UK Driving Licence and own transport (the role will involve travelling to a variety of centres across Cornwall)
    • Ability to work flexible and unsocial hours as required
    • Due to the outreach basis of this role, a full UK driving licence and access to a vehicle is required. The post holder will be required to work 37.5 hours per week with occasional weekend work.

    Experience

    Essential

    • We are looking for a resilient and committed individual who has an understanding of the problems faced by individuals finding themselves homeless or in insecure accommodation and who enjoys a challenge. Experience of working within substance misuse would be beneficial, although we will provide training.
    • Evidence of continuous professional development - OCN/NVQ level 3 or equivalent or willing to achieve this within 12 months.
    • Demonstrable experience working in the fields of outreach, housing/homelessness health, social care, criminal justice, domestic abuse, or another specialist setting
    • Successful track record of working with substance misuse clients
    • Resilient and the ability to prioritise and work under pressure
    • Knowledge and understanding of health and safety, including assessing high-risk situations for service users
    • Knowledge and understanding of homelessness, assessment, care planning and key working
    • Ability to build effective relationships with a range of internal and external stakeholders Ability to work effectively as a team player.
    • Full UK Driving Licence and own transport (the role will involve travelling to a variety of centres across Cornwall)
    • Ability to work flexible and unsocial hours as required
    • Due to the outreach basis of this role, a full UK driving licence and access to a vehicle is required. The post holder will be required to work 37.5 hours per week with occasional weekend work.

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    We Are With You

    Address

    Truro

    Truro

    TR1 2EJ


    Employer's website

    https://www.wearewithyou.org.uk/ (Opens in a new tab)

    Employer details

    Employer name

    We Are With You

    Address

    Truro

    Truro

    TR1 2EJ


    Employer's website

    https://www.wearewithyou.org.uk/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    Recruitment Manager

    Ella Craig

    ella.craig@wearewithyou.org.uk

    Details

    Date posted

    03 November 2025

    Pay scheme

    Other

    Salary

    £25,000 to £25,000 a year

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    oc-1761916910-8OV4L

    Job locations

    Truro

    Truro

    TR1 2EJ


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